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Additional Support

If you encounter any other issues or have any other enquiries about your Sound Blaster E1 or any other
Creative products, please visit our comprehensive knowledge base at support.creative.com or

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for additional information.

Sound Blaster E1

– Troubleshooting and Support

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Summary of Contents for Sound Blaster E1

Page 1: ......

Page 2: ...let Minimum System Requirements For Windows OS l Intel Core 2 Duo or AMD equivalent processor 2 8GHz l Microsoft Windows 8 1 32 bit or 64 bit Windows 8 32 bit or 64 bit Windows 7 32 bit or 64 bit Windows Vista 32 bit or 64 bit l 1 GB RAM l 600 MB of free hard disk space l Powered USB 1 1 USB 2 0 USB 3 0 port For Mac OS l Intel Core 2 Duo processor 2 8 GHz l Mac OS X 10 6 8 and above l 1 GB RAM l 6...

Page 3: ...guage and which Creative products are connected to your system When this analysis is completed you will then be given a list of only the most relevant software updates for your connected products The files can then be retrieved and installed To learn more about the Creative Software AutoUpdate please visit www soundblaster com support Note First time users of Creative Software AutoUpdate may be pr...

Page 4: ...nnects to stereo headphones with a 3 50 mm 1 8 inch plug OR Connects to the Front Left and Front Right inputs on powered analog speakers with a 3 50 mm 1 8 inch plug 2 Multifunction button Audio playback on device Press to play pause a track Answer End calls on device Press once to answer an incoming call Press again to end a call Note The use of the Multifunction button is not supported when conn...

Page 5: ...Line In Connects to line level sources smartphones tablets MP3 players 8 Clip Clips on to your clothing or bag for convenient access 9 Microphone Receives voice input during calls 10 Headphone Mic In jack Connects to stereo headphones with a 3 50 mm 1 8 inch plug OR Connects to the Front Left and Front Right inputs on powered analog speakers with a 3 50 mm 1 8 inch plug OR Connects to microphones ...

Page 6: ...ed Setting the Sound Blaster E1 as the default audio device For Windows 1 Go to Control Panel and click Sound 2 Click the Playback tab select Sound Blaster E1 then click the Set Default button 3 Click the Recording tab select Sound Blaster E1 Microphone then click the Set Default button For Mac 1 Go to System Preferences and click Sound 2 Click the Output tab then select Sound Blaster E1 3 Click t...

Page 7: ...le smart devices including iPhones Android phones and tablets Simply connect the device using the 4 pole analog cable Then connect your headphones to the device You can now play music directly from your mobile device For more information refer to Using Your Audio Device Sound Blaster E1 Setting Up Your Audio Device 6 ...

Page 8: ...owser visit www creative com support 2 Locate Sound Blaster E1 and the software package for your Windows operating system 3 Download this package into your local hard disk 4 Locate and launch the software package 5 Follow the on screen instructions to complete the installation 6 When prompted restart your computer 7 Launch the application by locating and clicking Sound Blaster E Series Control Pan...

Page 9: ...S 1 From the Control Panel click Uninstall a program 2 Select your audio device s entry 3 Click the Uninstall button or option If the User Account Control dialog box appears click the Continue button 4 Click the Yes button 5 When prompted restart your computer For Mac OS 1 Click Applications Creative Creative Uninstaller 2 Select the Creative product to be uninstalled 3 Click the Uninstall button ...

Page 10: ...ound Blaster E1 for approximately 2 to 3 hours It is recommended that you charge it for at least 8 hours before it is used for the first time Note Lithium ion battery life may suffer when it is constantly fully depleted or overexerted at low voltage It is a good practice to keep the battery well charged Sound Blaster E1 Using Your Audio Device 9 ...

Page 11: ...f time to avoid impairing your hearing Adjust the volume to a comfortable level using the volume control You can also adjust or mute the volume using l Your connected device l Sound Blaster E Series Control Panel Note If you mute the volume on your connected device or in the software applications you will not hear any sound output even if the volume control is set to the maximum Sound Blaster E1 U...

Page 12: ...ones Note Once connected the microphone functions of your device are transferred to the Sound Blaster E1 The microphone function of headsets is not supported when the Sound Blaster E1 is connected to a mobile device If two headphones are connected you will be able to listen to the call on both headphones Sound Blaster E1 Using Your Audio Device 11 ...

Page 13: ...hance audio playback with SBX Pro Studio enhancements such as immersion control dynamic range restoration low frequency boost dialog boost and automatic volume levelling See Using the Creative Software Suite SBX Pro Studio Settings Note USB audio from your computer is muted if an audio cable is connected to the Line In jack Sound Blaster E1 Using Your Audio Device 12 ...

Page 14: ...nd a call The music will resume after the call has ended If the device is connected to a computer click on the answer call button prompted on the computer screen to enter voice communication Answer Decline CrystalVoice enhancements help to further this experience by enhancing the clarity of communications See Using the Creative Software Suite Using the Creative Software Suite Sound Blaster E1 Usin...

Page 15: ...microphone of the Sound Blaster E1 Use a voice recording application on your mobile device to record audio 1 2 Component 1 Mobile device 2 4 pole analog cable Note Once connected the microphone functions of your device are transferred to the Sound Blaster E1 Sound Blaster E1 Using Your Audio Device 14 ...

Page 16: ...eadphone Mic In jack See Using the Creative Software Suite Advanced Features Note If you connect a headset to the Mic In jack using 4 pole analog cable the microphone function of the headset will not be supported The Headphone Mic In jack configuration automatically switches to Headphones when your device is disconnected from the computer Sound Blaster E Series Control Panel will remember your set...

Page 17: ...button 3 Play music on your connected device or activate your voice conversation 4 Launch a third party sound recording tool of your choice and start recording Communicating with Voice over Internet Protocol VoIP Use the Sound Blaster E1 to enjoy outstanding acoustic performance in popular VoIP applications like Ventrilo and TeamSpeak Hear and be heard clearly by teammates during multiplayer games...

Page 18: ...e Applications For Windows l Sound Blaster E Series Control Panel l Creative System Information l Creative ALchemy For Mac l Sound Blaster E Series Control Panel Bonus Pack for Windows only Various other bonus Creative applications are also compatible for your audio device Visit www creative com support and navigate to the relevant product page to view and download these applications l Creative Wa...

Page 19: ...the and selecting it from the list Click to save all settings to the current profile or create a new profile Click to delete the active profile Sharing Profiles You can export your custom settings and share them with others or import other gamers custom settings Customizing Your Avatar You can customize the avatar for each profile by clicking the portrait and selecting another one from the list Ad...

Page 20: ... is activated when Windows starts l Restore default settings l Select the audio playback device l Select the supported software languages available for your system l General information regarding your Sound Blaster E Series Control Panel software Battery The battery icon indicates the battery status of the Sound Blaster E1 Sound Blaster E1 Using the Creative Software Suite 19 ...

Page 21: ...ably true to life audio experience whether it s over stereo speakers or headphones l SBX Pro Studio Crystalizer restores the dynamic range that is lost when iTunes and MP3 music gets compressed This makes the music sound as good as the artist originally intended and adds an enhanced level of realism for movies and games l SBX Pro Studio Bass fills in the low frequency tones and gives the extra imp...

Page 22: ...Voice FX enables the speaker s voice to be altered with a variety of effects which can be used to enhance the tone of the speaker s voice create interesting accents or to sound like a completely different person l CrystalVoice Smart Volume automatically adjusts the loudness of the speaker s voice to maintain a consistent volume level This makes it convenient for the speaker to converse normally re...

Page 23: ...away giving you a distinct tactical advantage in combat 1 Scout Mode Select to turn on or off Scout Mode 2 Click to configure hotkeys for turning on and turning off Scout Mode Note When Scout Mode is activated other audio settings may be disabled Sound Blaster E1 Using the Creative Software Suite 22 ...

Page 24: ...anumeric keys only E g To set Ctrl Shift A as your desired hot keys press and hold Ctrl then press Shift and A together 3 Once the Hot Key has been registered click Save to accept the setting 4 To unbind all registered keys and start over again click Unbind All Keys Note The Hot Key cannot function with just a key input without the use of the Alt Ctrl and Shift keys If a hot key is enabled you wil...

Page 25: ...adphones Configuration Select your current physical speakers or headphones configuration 2 Testing your audio playback Click to hear a sample audio clip being played back through your setup Sound Blaster E1 Using the Creative Software Suite 24 ...

Page 26: ...yback and recording volume for your various inputs and outputs 2 Mixer Settings Click the icon to mute unmute the input output You can click the icon to adjust the settings for your input output Sound Blaster E1 Using the Creative Software Suite 25 ...

Page 27: ... click the EQ drop down arrow and select a preset from the list Selecting a preset will move the EQ sliders to the appropriate values You can then adjust the equalizer setting by dragging the sliders up or down to the desired level Click to save the new configuration as a new preset Note The list of default EQ presets cannot be deleted or overwritten Sound Blaster E1 Using the Creative Software Su...

Page 28: ...to configure the Headphone Mic In jack 1 Connect your Sound Blaster E1 to your computer installed with the Sound Blaster E Series Control Panel 2 Click the checkbox next to the desired configuration to enable it Sound Blaster E1 Using the Creative Software Suite 27 ...

Page 29: ...jack for stereo line level analog input l One Micro USB port l Built in mono microphone Outputs l Two 3 5 mm 1 8 jack for stereo analog headphones l Up to 600 ohm headphone amplifier Controls and Indicators l Multifunction button l Volume control l Power button l White Red LED for power battery indication Physical Specifications l Dimensions L x W x H 35 x 19 x 66 mm l Weight Approx 0 025 kg Techn...

Page 30: ... powered speakers or external amplifier are connected to the Headphone Line Out jack No audio can be recorded from the built in microphone Do the following i Navigate to Windows Control Panel Sound Recording tab ii Select Sound Blaster E1 Microphone as the default recording device iii In the Mixer selection of Sound Blaster E Series Control Panel unmute the Microphone from Recording option No audi...

Page 31: ...or have any other enquiries about your Sound Blaster E1 or any other Creative products please visit our comprehensive knowledge base at support creative com or www soundblaster com for additional information Sound Blaster E1 Troubleshooting and Support 30 ...

Page 32: ... road especially in heavy traffic or any other traffic condition where such use will hinder safe travel on the roads We recommend that consumers be extremely cautious when using this device on the road Avoid Hearing Damage Permanent hearing loss may occur if the headphone is used at high volume Set the volume to a safe level You can adapt over time to a higher volume of sound that may sound normal...

Page 33: ... ou les écouteurs à volume élevé Les médecins spécialistes de l audition déconseillent une écoute continue à volume trop élevé Si vous percevez un sifflement dans les oreilles réduisez le volume ou cessez l écoute Maintenez un volume d écoute modéré Vous pourrez ainsi entendre les sons extérieurs et être attentif aux gens qui vous entourent Votre produit Creative accompagné des écouteurs fournis e...

Page 34: ...eiving antenna l Increase the separation between the equipment and receiver l Connect the equipment to an outlet on a circuit different from that to which the receiver is connected l Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subjected to the following two conditions 1 This device may not cause harmful interfere...

Page 35: ...munications Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Class B prescrites dans la norme sur le materiel brouilleur Appareils Numeriques NMB 003 edictee par le ministre des Communications MODIFICATION Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the dev...

Page 36: ... ICES 003 Class B This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including Interference that may cause undesirable operation Ce matériel est conforme à la section 15 des régles FCC Son Fonctionnement est soumis aux deux conditions suivant...

Page 37: ...éenne Ce produit est conforme aux normes suivantes Directive 2004 108 CE sur les émissions électromagnétiques Directive RoHS 2011 65 UE Les produits secteur pour le marché européen sont conformes à la Directive sur la faible tension 2006 95 CE et à la réglementation de la Commission exécutant la Directive 2009 125 CE Les produits de communication sans fil RF destinés au marché européen sont confor...

Page 38: ...ossono rendere nulli la garanzia e il diritto dell utente a utilizzare il prodotto Einhaltung der europäischen Bestimmungen Dieses Produkt erfüllt die folgenden Bestimmungen EMC Richtlinie 2004 108 EG RoHS richtlinie 2011 65 EU Netzbetriebene Produkte für den europäischen Markt erfüllen die Niederspannungsverordnung 2006 95 EG und der Commission Regulation s Implementing Verordnung 2009 125 EG Dra...

Page 39: ... Creative Technology Limited o una de sus empresas afiliadas podrían invalidar la garantía del usuario y los derechos de la garantía Europese naleving Dit product voldoet aan de volgende voorschriften EMC richtlijn 2004 108 EG RoHS richtlijn 2011 65 EU Electrische producten voor de Europese markt voldoen aan de Laagspanningsrichtlijn 2006 95 EG en EC and Verordening en voor uitvoering van Richtlij...

Page 40: ...e não sejam expressamente aprovadas pela Creative Technology Limited ou por uma das suas afiliadas pode anular a garantia do utilizador e os direitos inerentes à mesma Europeisk efterlevnad Denna produkt uppfyller följande EMC direktivet 2004 108 EC RoHS Direktivet 2011 65 EU Produkter för den europeiska marknaden som drivs via elnätet uppfyller Lågspänningsdirektivet 2006 95 EC och Kommissionens ...

Page 41: ...per kan ugyldiggjøre garantien eller garantirettighetene Overholdelse af Europæiske regler og standarder Dette produkt overholder følgende EMC direktivet 2004 108 EC RoHS Direktivet 2011 65 EU Produkter til det Europæiske marked skal ovberholde Lavspændingsdirektivet 2006 95 EC og Kommissionens forordninger for implementering af direktivet 2009 125 EF Kommunikations RF trådløse produkter til det E...

Page 42: ...tai sen tytäryhtiöt eivät nimenomaisesti ole hyväksyneet voivat mitätöidä tuotteelle annetun takuun Evropská shoda Tento výrobek splňuje následující směrnice Směrnice EMC 2004 108 EC Směrnice RoHS 2011 65 EU Výrobky napájené z elektrické zásuvky pro evropský trh splňují směrnici o nízkém napětí 2006 95 EC a směrnici komise 2009 125 EC o zavádění předpisů Komunikační vysokofrekvenční bezdrátové výr...

Page 43: ...może doprowadzić do unieważnienia praw gwarancji i rękojmi użytkownika Соответствие европейским нормам Данное изделие соответствует следующим стандартам EMC Директива 2004 108 EC Продукция с питанием от сети поставляемая на европейский рынок соответствует Директиве по низковольтному оборудованию 2006 95 EC и Имплементирующей директиве постановления й комиссии 2009 125 EC Коммуникационное радио бес...

Page 44: ... leányvállalata érvénytelenítheti a készülék garanciáját és felhasználó garanciális jogait Ευρωπαϊκή συμμόρφωση Το παρόν προϊόν συμμορφώνεται με τα παρακάτω Οδηγία ΗΜΣ 2004 108 EΚ Οδηγία RoHS 2011 65 EE Τα προϊόντα που λειτουργούν με ρεύμα για την ευρωπαϊκή αγορά συμμορφώνονται με την Οδηγία περί χαμηλής τάσης 2006 95 EΚ και τους κανονισμούς της επιτροπής που υλοποιούν την οδηγία 2009 125 EK Τα ασ...

Page 45: ...susijusių bendrovių leidimo gali panaikinti vartotojo garantiją ir garantijos teises Dodržiavanie predpisov Európskej únie Tento výrobok splna nasledujúce normy Smernica EMC 2004 108 ES Smernica RoHS 2011 65 EÚ Výrobky napájané zo siete urcené na európsky trh sú v súlade so smernicou o harmonizácii právnych predpisov clenských štátov týkajúcich sa elektrického zariadenia urceného na používanie v r...

Page 46: ...T Avrupa CE gereksinimleriyle uyumlu olması için bu cihazın B Sınıfı sınırlarına uygun olan CE sertifikalı bilgisayar donanımları ile birlikte kurulması gerekir Bu cihazı bağlamak için kullanılan tüm kabloların koruyuculu ve topraklanmış olması ve 3 metreden uzun olmaması gerekir Sertifikalı olmayan bilgisayarlarla veya yanlış kablolarla birlikte kullanılması diğer cihazların düzgün çalışmamasına ...

Page 47: ...カスタマーサポート http jp creative com support contact 日本語をご覧ください l 交換可能な取り外し可能な充電式リチウム電池のリサイクルについては以下をご覧ください o 充電式リチウム電池が完全に放電した場合取り外すことを推奨します o 電池の金属部分にはセロハンテープなどの絶縁物質で覆うなど注意が必要です o 充電式電池のリサイクルおよび回収および対応店舗に関する情報は JBRCのホームページをご覧ください http www jbrc com Notice for Korea B급 기기 가정용 방송통신기자재 Class B Equipment For Home Use Broadcasting Communication Equipment 이 기기는 가정용 B급 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로 하...

Page 48: ...an the Maximum Limit value as specified in the Circular Substance Maximum Limit ppm 1 2 l lead 1000 l mercury 1000 l cadmium 100 l hexavalent chromium 1000 l polybrominated biphenyls PBB 1000 l polybrominated diphenyl ethers PBDE 1000 1 Maximum Limit does not apply to applications exempted from the Circular 2 Maximum Limit refers to concentration by weight in homogeneous materials Sound Blaster E1...

Page 49: ...s Intel and Intel Core are trademarks of Intel Corporation in the U S and or other countries AMD is a registered trademark of Advanced Micro Devices Inc Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation iPhone Mac and OS X are registered trademarks of Apple Inc Android is a trademark of Google Inc Other trademarks and trade names are those of their respective o...

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