CARE &
MAINTENANCE
Cleaning
1. Do not use steel wool, abrasive cleaning agents or corrosive
liquids (such as gasoline or acetone) to clean the product.
2. Unplug the plug from the power socket.
This page summarises the most common problems you would
encounter with the product.
If you are unable to solve the problem with information below,
please contact us immediately.
TROUBLE -
SHOOTING
Problem
Possible Cause
Suggestion
The product is not plugged
in properly.
The product
does not
work
Ensure the voltage on the
product corresponds to the
local mains voltage and
then plug in again. Then
press on the power switch.
Problem
Possible Cause
Suggestion
The product
does not
work
The product has just
finished its 15-min auto
timer session and has
automatically switched to
standby mode.
lf you want another
session, press the On/Off
button again.
You may have used the
product continuously for
more than 45 minutes and
the overheat protection
has been activated.
An excessive load has been
applied on the product.
Reduce the excess and
start again.
Unplug the product and let
it cool down for 60
minutes before you use it
again.
The product
is abnormally
warm
Noise can be
heard from
the product
The product is likely to be
overused.
Unplug the product and let
it cool down before using
it again.
Noise is made by the
mechanical parts of the
product.
This is normal and does
not mean that the product
is faulty.
1) Press the On/Off button to
disable all functions before putting
the remote controller into the
controller pocket.
2) Turn off the power switch ( to "O"
) located at the back of the chair.
3) Remove plug from power socket.
• Please do not pull on the power
cord to remove the plug.
2. After use
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