The massage chair is connected to the
power supply but the remote control is
not working.
There are sounds inside the massage chair
when it is being used.
The massage chair becomes louder when
it is being used.
The massage chair suddenly stops working
when it is being used.
The massage chair will not extend, recline or
return to its upright position.
If you continue to have problems, turn off the main power switch, unplug the power cord from the
electrical outlet and contact your retailer’s service department or contact us at CORENINEUSA.COM.
The air pump, motor and mechanical parts of your massage chair
will make various beeping & humming sounds.
The power switch may not be turned on.
The power cord plug may not be properly connected to a working
electrical outlet.
A fuse may have burned out.
The “On/Off” button on the remote control may not be turned on.
The power cord may be damaged.
The massage time may be complete.
Your electrical power may have stopped working.
Check to make sure your power is connected.
The massage chair may be overloaded from extended use.
There may be obstacles in the way.
The massage chair may be overloaded from extended use.
Replace the fuse.
Turn on the power switch.
Reconnect the power cord plug to a working
electrical outlet.
Turn the “On/Off” button on the remote
control to the “On” position.
If damaged, contact your retailer’s service
department for a new power cord.
Choose a new massage mode or turn off
your massage chair.
This is normal.
Turn off the massage chair for at
least 30 minutes.
Remove the obstacles.
Turn off the massage chair for at least
30 minutes.
TROUBLESHOOTING
PROBLEM
TROUBLESHOOTING
POSSIBLE REASON FOR PROBLEM
14
15
Play
Atmosphere
lamp
Close
System
Settings
Close
WI-FI CONNECTION
APP DOWNLOADS
WARRANTY
To connect to WI-FI, go to settings
Select WI-FI
Select the WI-FI network you want to connect to.
Connect to WI-FI, then go to computer settings
Select the APP you want to download.
NOTE:
Excessive APP downloads may slow down the tablet remote control speed.
CORENINE’S C9000 Massage Chair comes with a 5 year parts and 5 year in-home service warranty.
To activate your massage chair warranty, go to CORENINEUSA.COM and click on “Product Registration” in the
footer navigation. Complete the required fields, including your chair’s serial number which is located on the back
of your chair near the power switch, and submit.
To view and download warranty information go to CORENINEUSA.COM > Warranties > C9000 Warranty.
