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 SUPPORT & SERVICE

•  24 hour self service access

•  Real time communication

•  Seamless Order Experience

•  Intuitive user experience

•  Mobile friendly technology

• Asset 

management

•  Automated partner payment

•  Seamless access to technical library 

•  Transparency on service performance

•  Fast, reliable, quality service every time

CORE

CONNECT

Get world class support for all brands with our new support portal, Core 
Connect. Get help with your general inquiries, warranty registration, 
preventative maintenance, service requests and parts orders. You can 
also make seamless service requests, get real time updates, manage your 
assets and intuitively order parts for all brands direct from the site.

support.corehandf.com

Contact Information

CORE HEALTH & FITNESS
4400 NE 77th Avenue, Suite 300
Vancouver, WA 98662
Telephone: (888) 678-2476

http://www.corehandf.com

Customer Support

Contact your local distributor, or Core Health & Fitness 
directly at: 1-800-503-1221

[email protected]

Warranty information: 

https://corehandf.com/warranty

Summary of Contents for Stairmaster 10G

Page 1: ...10G Core Health Fitness INSTALL MANUAL ...

Page 2: ...ified persons in order to avoid hazard 6 The safety and integrity of this machine can only be maintained when the equipment is regularly examined for damage and wear and repaired It is the sole responsibility of the owner of this equipment to ensure that regular maintenance is performed Worn or damaged parts must be replaced immediately or the equipment removed from service until the repair is mad...

Page 3: ...Page 2 SKU 9 5285 Desc 10G Overall Weight Width Length Height User Weight 646 lbs 293 kg 34 9 in 88 6 cm 69 5 in 176 cm 82 3 in 209 cm 80 400 lbs 36 181 kgs PRODUCT SPOTLIGHT ...

Page 4: ... G A E I H F J D C B D G A E I H F J PART PART PART A Console E Leveling Foot I UP DOWN Keypad B Shrouds Housing F Handrail J STOP Keypad C Main Frame G Stair D Transport Wheel H Heart Rate Grips PART IDENTIFICATION ...

Page 5: ...om pallet located on the sides of the stepmill DO NOT REMOVE THE BLOCKS IN FRONT OF THE WHEELS DO NOT REMOVE 4 With the help of another person carefully turn the rear of the unit clockwise so that the leveling feet are on the ground and the two transport wheels are on the pallet Required Tools 12 Ratchet Wrench 19mm or 3 4 Socket 19mm Open Ended Wrench 9 16 Open Ended Wrench Dead Blow Mallet Knife...

Page 6: ...the pin 8 Use a 12 ratchet wrench with a 19mm or 3 4 socket and attach the wrench to the exposed nut on the inner left shroud near the bottom step 9 Turn the wrench counter clockwise to deploy the mobility wheel CAUTION The mobility wheel is not to be used outdoors and should be only used when moving the unit over short distances for cleaning or service Do not step on the machine with the mobility...

Page 7: ...0G is in its final install location use a 12 ratchet wrench with a 19mm or 3 4 socket to retract the wheel back into the frame 13 Reinstall the safety pin into the wheel up position the first small hole 14 Use a 9 16 open ended wrench to level the left and right leveling feet 15 Once the machine is level us the 19mm 3 4 open ended wrench to tighten the nut against the frame 16 Refer to the documen...

Page 8: ...nnect Get help with your general inquiries warranty registration preventative maintenance service requests and parts orders You can also make seamless service requests get real time updates manage your assets and intuitively order parts for all brands direct from the site support corehandf com Contact Information CORE HEALTH FITNESS 4400 NE 77th Avenue Suite 300 Vancouver WA 98662 Telephone 888 67...

Page 9: ... 2019 CORE HEALTH FITNESS LLC PART NUMBER 620 8763 REV A ...

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