Revision
01
March 17, 1998
350-611-101-01
18
PairGain
Engineering - Plant Series
HLU-611
List
1
D
OCUMENTATION
The HLU-611 List 1 has a complete technical practice that you can download
from the PairGain Technical Manuals Web page at: www.pairgain.com. A
password is required. If you do not have a password, contact your PairGain
sales representative.
If you have any comments on any PairGain documentation, send mail to
[email protected]. Type the product name and the
section number of the document in the subject area of the email message.
T
ECHNICAL
S
UPPORT
PairGain Technical Assistance is available 24-hours-a-day, 7-days-a-week by
contacting PairGain Customer Service Engineering group at:
During normal business hours (8:00 AM to 5:00 PM, Pacific Time, Monday-
Friday, excluding holidays), technical assistance calls are normally answered
directly by a Customer Service Engineer. At other times, a request for
technical assistance is handled by an on-duty Customer Service Engineer
through a callback process. This process normally results in a callback within
30 minutes of initiating the request.
Bulletin Board Services
PairGain maintains a computer bulletin board system for obtaining current
information on PairGain products, product troubleshooting tips and aids,
accessing helpful utilities, and for posting requests or questions. This system
is available 24-hours-a-day by calling (714) 730-3299. Transmission speeds
up to 28.8 kbps are supported with a character format of 8-N-1.
Telephone:
(800) 638-0031 or (714) 832-9922
Fax:
(714) 832-9924
