*TROULBE SHOOTING
Problem
Cause/Result
Action
Carafe leakage water
or water leaks out
from lid of carafe
The carafe is not located
properly
Let centreline of carafe
aligns with leakage opening
of brew basket well.
The level of water in the
tank exceed
of MAX.
The water level in the tank
should be within the scale of
MIN and MAX.
The metal parts in the
tank have rust.
The descaler is not
recommended type. It
may corrode the metal
parts in the tank.
Use the descaler which
recommended by
manufacturer.
Water leaks from the
bottom of coffee
maker.
There is much water in
the drip tray.
Please clean the drip tray.
The coffee maker is
malfunction.
Please contact with the
authorized service facility
for repairing.
Water leaks out of
outer side of filter
There is some coffee
powder on filter edge.
Get rid of them.
Acid (vinegar) taste
exists in Espresso
coffee.
No clean correctly after
cleaning mineral
deposits.
Clean coffee maker per the
content in “before the first
use” for several times
The coffee powder is
stored in a hot, wet place
for a long time.
And it turns bad.
Use the fresh coffee powder
and it should berstored in a
cool, dry place
The coffee maker
cannot work anymore.
The power outlet is not
plugged well.
Only after the steam ready
indicator (green indicator) is
illuminated, the steam can be
used to froth
The steam cannot
froth.
The container is too big
or the shape is not fit.
Only after the steam ready
indicator (green indicator) is
illuminated, the steam can be
used to froth.
The container is too big
or the shape is not fit
Use high and narrow cup.
You have used skimmed
milk
Use whole milk or
half-skimmed milk
*If you have not been able to solve the problem, contact customer support in your country
Capacity
4cups/240mL
Pressure
5Bar
Voltage
120V,60Hz
Power
800W