Contec VPC-1600, User Manual, Page: 11 / 115

1. Before Using the Product
4
VPC-1600 User’s Manual
Customer Support
CONTEC provides the following support services for you to use CONTEC products more efficiently
and comfortably.
Web Site
https://www.contec.com/
Latest product information
CONTEC provides up-to-date information on products.
CONTEC also provides product manuals and various technical documents in the PDF.
Free download
You can download updated driver software and differential files as well as sample programs available
in several languages.
Note! For product information
Contact your retailer if you have any technical question about a CONTEC product or need its price,
delivery time, or estimate information.
How to Obtain Service
For replacement or repair, return the device freight prepaid, with a copy of the original invoice. Please
obtain a Return Merchandise Authorization number (RMA) from the CONTEC group office where
you purchased before returning any product.
* No product will be accepted by CONTEC group without the RMA number.
Liability
The obligation of the warrantor is solely to repair or replace the product. In no event will the
warrantor be liable for any incidental or consequential damages due to such defect or consequences
that arise from inexperienced usage, misuse, or malfunction of this device.