49
Faults and repairs
In the event of a fault, check the tips in the following table
before calling the after-sales service.
m
Risk of electric shock!
Work on the appliance electronics may only be performed by
an expert. Disconnect the appliance from the power supply.
Switch off the circuit breaker or take out the fuse in the
household fuse box.
Replacing the oven light bulb
Replace faulty oven light bulbs.
You can obtain replacement light bulbs from customer service
or specialist retailers: E14, 220 - 240 V, 40 W, heat resistant to
300 °C. Only use these oven light bulbs.
m
Risk of electric shock !
Disconnect the appliance from the power supply. Switch off the
circuit breaker or remove the fuse from the household fuse box.
1.
Place a tea towel in the cold cooking compartment to prevent
damage.
2.
Turn the glass cover anticlockwise and remove it.
3.
Replace the oven light bulb with a bulb of the same type.
4.
Screw on the glass cover again.
5.
Remove the tea towel and switch on the circuit breaker.
Note:
If the glass cover cannot be unscrewed: use rubber
gloves to turn it. You can order a special removal tool through
the after-sales service (order no. 613634)
Changing the door seal
If the door seal is defective, it must be replaced. Replacement
seals for your appliance can be obtained from the after-sales
service.
The door seal is attached in four places (figure A). When
replacing it, disconnect and attach the hooks at all four points
(figure B).
Check again to ensure that the seal is seated correctly in the
corners in particular.
After-sales service
In the event of faults and repairs that you cannot rectify
yourself, please use our after-sales service.
You can find the addresses in the after-sales service directory.
Note:
You will be charged for calling the after-sales service
regarding an operating error.
When contacting the after-sales service, please specify the E-
number and FD number.
You can find these on the rating plate behind the appliance
door on the left-hand bottom edge.
Problem
Possible cause
Remedial action
Electrical operation is malfunctioning (e.g.
indicator lamps do not light up)
Faulty fuse
Check fuses in the fuse box and replace if
necessary
Liquid or thin dough runs to one side
Appliance not installed level
Check the appliance installation (see the
Installation instructions)
Smoke is generated during roasting or
grilling
Fat is burning on the grill element
Continue grilling or roasting until the fat on
the grill element is burnt away
Wire rack or universal pan inserted
incorrectly
Place the wire rack in the universal pan
and insert them together at a lower shelf
height
High levels of condensation are generated
in the cooking compartment
Normal occurrence (e.g. when baking
cakes with very moist toppings or roasting
a large joint)
Open the appliance door occasionally
during operation
Enamelled accessories have light, matt
marks
Normal occurrence caused by dripping
meat or fruit juices
Not possible
Door panels are misted up
Normal occurrence caused by
temperature differences
Heat the appliance up to 100 ºC and then
switch off again after 5 minutes
E no.
FD no.
A
B
