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29

Fault Isolation

Condair TE

  

Fault Isolation

Troubleshooting of the humidifier must only be performed by well qualified and well trained personnel. 

Electrical repairs must only be performed by a licensed electrician authorized by the customer or by 

Condair service technicians.
Troubleshooting the humidifier may require the user to access the inside of the control and plumbing 

cabinets in the humidifier, which may expose the user and equipment to the hazards described in 

“For 

Your Safety” on page 5

.

7.1 

General

Most operational warning/fault conditions are caused by improper installation, or by not adhering to 

the suggested best practices for installation of the humidifier and system components. Hence, a full 

fault diagnosis always requires a thorough examination of the entire system (hose connections, control 

systems, etc.).

7.2 

Fault Indication

When using a single remote controller to control multiple humidifier units, alarm signals will be output 

individually from each humidifier unit via terminals 1 and 3. Alarm signals are output to the remote 

controller when a unit’s safety protection function activates.
As a safety precaution, the unit stops operation, the alarm light illuminates on the remote controller, and 

an alarm signal is generated (external signal output) when the following errors occur:

• 

High water is detected in the drain pan

• 

Water leak is detected in the humidifier. 

• 

Water solenoid valve is leaking. 

• 

Drain pump is not functioning properly. 

• 

Humidification module in the humidifier is expired.

Important!

 Operation will be stopped for the humidifier unit that triggered the alarm. The remote 

controller will display both a normal operating state and an alarm state simultaneously.

Alarms are indicated by the LEDs on the control unit, as shown 

“Warnings and Faults” on page 30

. To find 

the humidifier in question, press the Find button on the remote controller (refer to 

“Finding the Humidifier that 

Activated an Alarm” on page 13

 for more details)

7.3 

Resetting Faults and Warnings

The alarm is self holding, so the problem that triggered the alarm must be identified and resolved before 

the alarm can be reset.

To reset the alarm:

1.  Press the reset button BS1 on the control unit. Inspect the humidifier for further issues. 
2.  Turn OFF the power source to the humidifier (ex. turn off leakage current circuit breaker, or unplug 

120 VAC outlet, etc). 

Note: 

Pressing the power button on the remote controller will not cancel the self hold. 

3.  Turn on the unit.

Summary of Contents for TE Series

Page 1: ...OPERATION AND MAINTENANCE MANUAL Ceiling Mounted Evaporative Humidifier Condair TE Series 2600499_A_EN_2102_Condair TE_IM Humidification and Evaporative Cooling TE ...

Page 2: ...s without the written authorization of Condair except to the extent required for installation operation or maintenance of the customer s equipment Liability Notice Condair does not accept any liability due to incorrect installation maintenance or operation of the equipment or due to the use of parts components equipment that are not authorized by Condair Copyright Notice Condair 2020 All rights re...

Page 3: ...ch Settings 16 5 7 Configuring the Remote Controller 17 5 7 1 Address Setting 17 5 7 2 Alarm Settings for multiple units 17 5 7 3 Selecting a Humidistat to Use 17 5 7 4 Changing the Humidity Setpoint with the Remote Controller 18 5 7 5 Changing the Humidity Detection Sensitivity 18 5 8 Checking the Current Settings on the Remote Controller 18 5 9 Checking the Units Connected to the Controller 19 5...

Page 4: ...sufficient 31 7 5 3 Detection of high water level in the drain pan water leakage water supply solenoid valve leakage or irregular drain pump discharge 32 7 5 4 Water is leaking from the humidifier cover 32 7 5 5 Abnormal sounds coming from the humidifier 32 7 5 6 Abnormal smells coming from the humidifier 33 7 5 7 White powder lime scale is dropping from the humid module 33 8 Decommissioning 34 9 ...

Page 5: ...orative Humidifier This manual is intended for competent personnel suitably qualified for their respective tasks The specifications are supplemented by various separate items of documentation such as the parts list Where necessary appropriate cross references are made to these publications in the specification Symbols Used in this Manual CAUTION The word CAUTION in conjunction with the general cau...

Page 6: ...s intended exclusively for air humidification within specified operating conditions refer to the Operation and Maintenance Manual for details Any other type of application without the express written consent of Condair is considered to be not conforming to its intended purpose and may lead to dangerous operation and will void the warranty In order to operate the equipment in the intended manner al...

Page 7: ...sin fect the humidifier components Use water specified in this manual or refer to local water regula tion and code CAUTION Risk to hygiene and health This evaporative humidifier may not be usable in the following types of locations Please con tact Condair when using the humidifier in such a location Any location where corrosive gas is expected to be present in the surrounding air Kitchens food pla...

Page 8: ...ations to the unit that may affect safety and secure the humidifier against accidental power up If it is suspected that the unit cannot be operated safely for any of the reasons listed below shut it down immediately Modifications to the Unit Prohibited Modifications are not permitted on the Condair Ceiling Mounted Evaporative Humidifier without the express written consent of Condair ...

Page 9: ...nto the drain pan Figure 2 Functional Description When operation is initiated via pressing of the operation button or an external command signal input when the humidistat is turned ON and in other such situations the fan will remain OFF at the start of humidification operations and water will be continuously supplied to wet the humidification module which washes away odour causing elements and sim...

Page 10: ...hours Generally the drying process activates for 2 hours after the unit stops humidifying However if the humidifier operates continuously for 24 hours without a 2 hour drying period the drying process will activate automatically 3 1 1 Remote Controller The humidifier must be used with the remote controller The remote controller contains a humidistat and is used to control up to ten units at once F...

Page 11: ...e small hole Figure 4 Remote Controller with Humidistat Table 1 Buttons on the remote controller refer to the legend of the figure above Description Power button 1 Turns the humidifier ON and OFF Fan button 2 Toggles fan operation between high and low Stop button 3 Forcibly stops drying operation Use this function only when absolutely necessary Alarm button 4 Identifythehumidifierwithanalarm Theal...

Page 12: ...s humidification operation type B C If the humidistat is turned OFF during type B operation the unit enters standby mode C If the humidistat is then turned ON the unit returns to humidification operation type B D If the operation button is pressed during humidification operation type B or during standby mode C regular operation stops and the unit enters drying operation D E After regular operation...

Page 13: ...green Blinks slowly 0 5 second intervals when communicating with remote controller and blinks quickly 0 1 second intervals when a communication error has occurred LED 2 yellow Blinks or solidly illuminates in accordance with water supply unit operation count 0 5 interval blinking to indicate 500 000 times or more 0 1 second interval blinking to indicate 950 000 times or more and solid illumination...

Page 14: ...ile the fan will remain off After 10 minutes fans will activate 5 2 Turning OFF the Humidifier Upon stopping operation via remote controller the Humidifier will turn on the fan to dry the media inside the unit Note that turning off the humidifier does not stop power from flowing through it Remove the power source before performing any maintenance For long term shut down refer to Decommissioning on...

Page 15: ...and other debris If there is a large quantity of contaminants in the air and water it is important that they are washed away more frequently Thus the Condair Ceiling Mounted Evaporative Humidifier will require extra supply water volumes to do this Another reason one would want to increase the water supply volume would be because the air intake is dry such as during the heating season With an incre...

Page 16: ...nt is OFF the unit operation with the remote controller and the external control signal input are invalidated In such circumstances the power and humidifier lights on the remote controller will blink for 3 seconds upon pressing the power button 5 6 3 Enabling External Signal Outputs DIP Switch Settings External operation signals come from terminals 1 and 2 of the main unit For a remote controller ...

Page 17: ...your configuration Table 5 DIP switch settings for remote starting and stopping with external control signal Humidifier Wiring DIP Switch Setting Notes Steady state input signal default setting 6 4 5 DS3 pin 1 OFF Working voltage 12 VDC 10 mA Input an ON contact signal when operating and an OFF signal when stopping Pressing the remote controller s power button when the humidifier operation is stop...

Page 18: ... humidifier s The power and humidification light will turn on and the fans in the humidifier will activate after a 10 minute delay The default setpoint is 40 RH After address setting you may check the number of units connected to a single remote controller This will allow you to determine if there is a disconnected humidifier 5 7 2 Alarm Settings for multiple units When using a single remote contr...

Page 19: ...y Detection Sensitivity Humidity detection sensitivity can be toggled between two levels high and low The default detection sensitivity is high this detection sensitivity level can be used without changing any settings To change the humidity detection sensitivity 1 Turn the humidifier off and ensure that the power lights on the remote controller are OFF 2 Press and hold the side button on the remo...

Page 20: ...nate for 10 seconds During this time other lights on the remote controller will illuminate Refer to the com binations in Table 8 on page 19 Table 8 Checking the humidity setpoint with the remote controller Humidity Setpoint light off light on Light Combination 35 RH 40 RH 45 RH 50 RH 55 RH 60 RH 65 RH 70 RH Power Humid High Low Drying Alarm 5 9 Checking the Units Connected to the Controller To che...

Page 21: ...remote controller will power off Default settings for the humidifier cannot be reset automatically as they would be set physically with wires or DIP switches To restore the humidifier to it s default settings turn all of the DIP switch pins to the OFF position Refer to the installation manual to reconfigure the initial signal input outputs 5 10 1 Default Settings Remote Controller Table 9 Default ...

Page 22: ...ards described in chapter 2 on page 5 6 1 Inspecting the Humidifier Ensure the humidifier is inspected before and after maintenance Refer to the checklist below as a starting point for your inspection Is the humidifier main unit level Is there any water leakage from the supply water piping Is the water supply service valve closed Is there any water leakage from the drain piping Does the drain pipi...

Page 23: ...lacing the humidification module Operation only during humidification season 1000 annual operating hours every 5 to 10 years Operation Year round 5000 annual operating hours every 1 to 2 years depending on operating conditions Cleaning the drain pan At the start of every humidification season Checking the electrical connections At the start of every humidification season Cleaning the internal plum...

Page 24: ...e Drain Pan Water Release Cap and Water Leakage Sensor Figure 7 Removing the drain pan water release cap and water leakage sensor white connector To remove the drain pan water release cap 1 Remove the humidifier cover Refer to section 6 3 on page 23 2 Place a bucket or other acceptable container to catch any leaks under the humidifier 3 Pull out the drain cap from the drain pan 4 Remove the water ...

Page 25: ... kg The weight will be heavier if wet a While supported loosen the knurled screw on the media stopper with a flat head screwdriver or similar tool b Slide the knurled screw to the release side c Heavy Slide the drain pan and humidification module out of the humidifier The drain pan and humidification module may now be cleaned refer to chapter 6 9 on page 26 The electrical components in the humidif...

Page 26: ...nd cleaned Clean the tubular mesh with water 5 Replace the equipment by following these instructions in reverse order 6 7 Cleaning the Humidifier Filter Figure 10 Cleaning the humidifier air filter Turn off the humidifier and remove power from the unit 1 Open the humidifier cover then remove the filter from it 2 Wash the filter with water A neutral detergent may be used to clean the filter if nece...

Page 27: ...aced underneath the pipe from getting wet Move these items if possible or cover with a sheet Water on the ground may be slippery 6 9 Cleaning the Humidification Module and Drain Pan The humidification module gradually accumulates scale and becomes dirty over time Suitable cleaning frequency will vary depending on the water supply quality and supply air conditions The media is enclosed in a casing ...

Page 28: ...out of the humidifier check the unit s electrical components Refer to chapter 6 10 on page 28 13 Recommended While the drain pan and humidification module are out of the humidifier clean the water supply headers drain pump level sensor and float switch Refer to chapter 6 11 on page 28 14 After completing all the above steps return the equipment to its original position Follow the steps described a...

Page 29: ...eteriorated wires Discoloured or deformed relays or similar 6 11 Cleaning the Internal Plumbing Components Access to the supply header nozzle drain pump level sensor and float switch may require the removal of the drain pan and humidification module Figure 13 Internal components plumbing To clean the plumbing components 1 Carefully and thoroughly clean the water supply header nozzles thin tubes us...

Page 30: ...ety precaution the unit stops operation the alarm light illuminates on the remote controller and an alarm signal is generated external signal output when the following errors occur High water is detected in the drain pan Water leak is detected in the humidifier Water solenoid valve is leaking Drain pump is not functioning properly Humidification module in the humidifier is expired Important Operat...

Page 31: ... an alarm signal is created Replace the water supply unit LED 3 LED 3 illuminates Occurs when the water level in the drain pan is too high This may indicate an error with the drain pump or a blockage at the drain pan Inspect the drain pain for blockages and clear them if present Check the drain pump for damage or malfunction Check DIP switch settings DS1 for cor rect water volume rate refer to sec...

Page 32: ...ormal indicator light displays The fan speed is set to low Switch to high fan speed The water supply service valve is closed Open the water supply service valve Holes in the water supply strainer are clogged which reduces supply water volumes Clean the water supply strainer Supply water pressure is too low resulting in insufficient sup ply water volumes Confirm and rectify Water supply has been cu...

Page 33: ...water drop splashing Contact Condair Water is leaking from a connection s in the piping annealed copper tube and or the supply water hose Repair the problem Dirtying of the drain pan has caused the waste water drainage pump to become blocked up resulting in waste water drain age pipe clogging Clean the drain pan or replace the pan The waste water drainage piping was not installed correctly Confirm...

Page 34: ...d module Remote Controller Display Possible Cause of Failure Action Normal indicator light displays Water quality does not fulfill the requirements listed in the product specifications Confirm and rectify if necessary clean or replace the humidification module Holes in the water supply strainer are clogged which reduces supply water volumes Clean the water supply strainer clean or replace the humi...

Page 35: ... not necessary To suspend operation of the humidifier long term 1 Turn off the humidifier The humidifier fans will continue to operate to dry the unit 2 After completion of the drying operation turn the humidifier power source s leakage current circuit breaker to the OFF position 3 Close the water supply service valve Make sure to close this valve whenever the power source is turned OFF ...

Page 36: ...The remote controller s drying operation indicator light illuminates during drying operation 2 Periodic drying function automatically forces humidification module drying operations when necessary in accordance with operating conditions When the humidifier unit is operated 24 hours a day forced humidification module drying will be carried out once every 24 hours approx to prevent unpleasant odours ...

Page 37: ...603 mm 26 39 in 670 mm 7 09 in 180 mm 16 73 17 32 in 425 440 mm 0 20 in 5 mm 22 05 in 560 mm 26 39 in 670 mm 26 39 in 670 mm 15 16 15 75 in 385 400 mm 7 87 8 46 in 200 215 mm 23 74 in 603 mm 14 57 in 370 mm 0 20 0 79 in 5 20 mm 1 97 in 50 mm 1 Humidifier body 2 Media cassette 3 Drain pan 4 Fan 5 Fan motor 6 Control unit 7 Terminal block 8 Water supply shut off valve 9 Water supply solenoid valve 1...

Page 38: ...be adjusted within a range of 0 59 in 15 mm up and down due to sponge layer The broken line will be prepared by the customer When starting up the drainage pipe use a PVC pipe nominal diameter 0 51 in 13 mm or a hose inner diameter 0 59 in 15 mm The piping after start up should be 3 4 in 19 mm or more and the slope of the drain line should be 1 100 or more ...

Page 39: ...ures the flow path If using a raised section drainage piping configuration a vinyl chloride pipe or a hose is used and the raised piping section does not exceed 31 5 in 800 mm in height max 47 2 in 1200 mm from the ceiling surface All electrical wiring is correctly installed and secured The control unit DIP switch is set in the correct positions There is no gap or misalignment between the grille f...

Page 40: ...39 Appendix Condair TE A 2 Spare Parts 01 02 03 04 05 07 08 09 11 12 14 15 16 20 21 24 25 26 27 28 06 13 1 13 2 22 23 29 21 DETAIL A Figure 15 Spare Parts ...

Page 41: ... 05 2600294 13 2 SP packing set for strainer TE 05 2600295 14 SP water supply piping set TE 05 2600251 15 SP o ring for water supply unit TE 05 2600485 16 SP drainage pump unit TE 05 2600487 20 SP o ring for drainage bulkhead TE 05 2600488 21 SP hose clamp TE 05 2600489 22 SP joint clipper set TE 05 2600490 23 SP bulkhead joint w wtr spply vlv TE 05 2600491 24 SP drainage joint set TE 05 2600492 2...

Page 42: ...th built in check valve Water leakage sensor Water supply strainer gasket mesh and O ring Replace when breakage deformation or other such problem observed during maintenance operations Drain cap Replace when breakage deformation or other such problem observed during maintenance operations Year round usage Part name Years since initial start of humidifier usage 1 2 3 4 5 6 7 8 9 10 Humidification m...

Page 43: ...urther warranty must be in writing signed by an officer of THE COMPANY THE COMPANY s parts or materials that are considered consumables including but not limited to cylinders filters nozzles membranes media gaskets O rings etc are NOT covered by the warranty THE COMPANY makes no warranty and assumes no liability unless the equipment is installed in strict accordance with a copy of the catalog and ...

Page 44: ...CANADA 2740 Fenton Road Ottawa ON K1T 3T7 U S A 835 Commerce Park Drive Ogdensburg NY 1366 2209 Tel 1 866 667 8321 Fax 613 822 7964 na info condair com www condair com ...

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