Concept2 OPK 4190, Manual

Page: 46 / 48

Notice for consumers
The consumer is obliged to keep the Warranty Certificate and cash voucher to demonstrate payment for the product.
When exercising a claim on a product, it has to be cleaned and packed in order to prevent any damage during transport
to an authorized centre. The manuacturer (or importer) reserves the right not to accept a product which is not cleaned
duly. Additional cleaning of the product will be charged.
The manufacturer (or importer) reserves the right not to pay the cost of false claims and to require that the claiming
party cover all the necessary costs related to the examination of the qualification and solution of the claim.
The right to free repair of the product, or refund, shall not be exercised in the following cases:
- The conditions of the installation, operation and handling of the product, mentioned in the Operating Manual, were
not observed;
- The fault occurred due to mechanical, thermal or chemical damage, short circuit or overvoltage;
- The fault is due to the unauthorized intervention of a third party;
- The fault is due to force majeure;
- The fault is due to insufficient or undue maintenance in conflict with the Operating Manual, including faults caused
by limescale and other sediments;
- Wear and tear of the product, or its part, caused by regular use;
- Change of the colour of heating surfaces, or scratched surfaces due to regular use;
- Changes of appearance and function due to sunshine, thermal radiation, or limescale and other sediments;
- Expired service life of some parts of the product, e.g. accumulators, bulbs etc.
The nature of the fault can be determined only by the manufacturer, importer, authorized centre, or authorized expert,
not by the vendor or consumer.
The consumer shall have no claim to faulty spare parts replaced within a warranty repair.
In the case of termination of the purchase contract, the consumer is obliged to return the complete product, including
the accessories and documents supplied.
There is no warranty related to promotional items supplied with the product, the price of which was not charged to the
consumer.
The consumer has all the minimum rights under the applicable laws.
Note: Claims regarding products damaged during transport shall be governed by the complaint procedure of the freight
forwarder.
CONCEPT GUARANTEE 2+1 – Extended warranty
CONCEPT GUARANTEE offers you one more year of free servicing in addition to the 2 years of statutory warranty on faults
due to defects of material, or caused by incorrect use. The free servicing includes the cost of transport and price of spare
parts. These costs will be paid for you by manufacturer (or importer). Free servicing does not include replacement, or
termination of the purchase contract.
Note: This type of warranty is not binding for importers in foreign countries.
Manufacturer:
Jindřich Valenta - ELKO Valenta, Vysokomýtská 1800, 565 01 Choceň, Czech Republic,
tel: +420 465 471 433, fax: +420 465 473 304, email: servis@my-concept.cz, www.my-concept.com
Importer:
Jindřich Valenta - ELKO Valenta Czech Republic, Vysokomýtská 1800,
565 01 Choceň, Tel. +420 465 471 400, Fax: 465 473 304, www.my-concept.com
44 OPK 4190