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Comtrol interchange vs1000, Installation And Configuration Manual

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InterChangeVS

™

 1000 Series

VS1000 and VS1100

Novell

®

 NetWare

®

Installation and Configuration

Guide

Summary of Contents for interchange vs1000

Page 1: ...InterChangeVS 1000 Series VS1000 and VS1100 Novell NetWare Installation and Configuration Guide ...

Page 2: ...rManager and Intranetware are registered trademarks of Novell Inc NetWare Connect NetWare Loadable Module NLM NetWare MultiProtocol Router NetWare Directory Services and NDS are trademarks of Novell Inc Citrix and WinFrame are registered trademarks of Citrix Systems Inc WanderLink is a registered trademark of Funk Software Inc FAXserver is a trademark and Computer Associates is a registered tradem...

Page 3: ...ping a VS1000 10 Hot Swapping a VS1100 10 Obtaining Software or Document Updates 11 Comtrol Corporate Headquarters 11 Comtrol Europe 11 Technical Support 12 Novell NetWare 13 Overview 13 Software Installation 14 Before You Begin 14 Extracting the Files 14 Creating an AIOVS1 Load Line 15 NetWare Connect Installation and Configuration 16 Adding VS1000 Virtual Servers 21 Adding VS1100 Expansion Units...

Page 4: ...dding VS1000 Virtual Servers 32 Adding VS1100 Expansion Units 32 Troubleshooting 33 Problem Resolution Procedures 33 VS1MAN NLM 34 Operating VS1MAN 34 Replacing Units in Service Hot Swapping 34 VS1TRACE NLM 37 Operating VS1TRACE 37 Notes on the Use of Trace Types 39 Printer Configuration 39 Index 41 ...

Page 5: ...port Call Information 12 Table 2 Novell Operating System Releases Supported 13 Table 3 AIOVS1 NLM Parameters 15 Table 4 Port Name Parameters 17 Table 5 VS1MAN Commands 35 Table 6 VS1TRACE Commands 38 Table 7 VS1TRACE Type Codes 39 ...

Page 6: ...6 List of Tables ...

Page 7: ...network server running one of the following operating systems Microsoft Windows NT 3 51 4 0 or higher Note Windows NT 4 0 or higher is required to support Multilink PPP Note RAS or RRAS is required to support Remote Access Service Citrix WinFrame 1 7 or later Novell NetWare 3 12 4 11 or IntranetWare Note Contact Novell for information regarding Multilink PPP support for NetWare Your choice of oper...

Page 8: ... the VS1000 to the network hub or server 5 Power up the new VS1000 and verify that it passes the power on diagnostics B Software Installation 1 Unzip the VS Link distribution file 2 Install the VS Link software 3 Configure VS Link to support the VS1000 VS1100 4 Configure serial ports to support the RS 232 devices 5 Shut down and restart the server Installing VS Link Software Updates A Hardware Ins...

Page 9: ...rver Adding a VS1100 to an Existing Installation A Hardware Installation 1 Install the VS1100 2 Power down the VS1000 base unit to which you are attaching the VS1100 expansion unit 3 Connect the VS1100 cable from the VS1100 port on the VS1000 base unit to the Input port on the VS1100 expansion unit 4 Install the terminator plug in the Output port on the last VS1100 in the chain 5 Install RS 232 se...

Page 10: ... new VS1000 to the network hub or server 6 Power up the new VS1000 and verify that it passes the power on diagnostics B Software Installation 1 Change the VS1000 VS Link configuration to reflect the network address MAC of new VS1000 base unit 2 No port reconfiguration is needed 3 Do not shut down and restart the server Hot Swapping a VS1100 A Hardware Installation 1 Power down the VS1000 base unit...

Page 11: ...s stored in the VS1000 directory If a newer version has reached the beta testing stage it can be found in the BETA directory Beta software is made available on an as is basis and users of beta software assume all risks and liabilities relating thereto Note Downloadable driver software files are stored in either zipped filename zip or self extracting zip filename exe format You must extract the zip...

Page 12: ...bel with each InterChangeVS unit which you can use to record the serial number and network address If the VS1000 VS1100 unit is not in a readily accessible location check to see if this label has been filled out and posted elsewhere for example near the server console Table 1 Support Call Information Item Information Hardware Type VS1000 VS1100 Hardware Serial Number Network Address 00 C0 4E ____ ...

Page 13: ...000 VS1100 units networked to one Ethernet adapter in one NetWare server All communication is handled through a single Ethernet II driver so all VS1000 VS1100 units must be connected to the same Ethernet adapter Each VS1000 can support three VS1100 expansion units different combinations of VS1000 and VS1100 units can be controlled by a single NetWare server provided the total number of units does ...

Page 14: ...h a product is not already installed do so before continuing Instructions for installing NetWare Connect and or MPR are found in the Novell system administrator s documentation 4 Use a text editor or install nlm to determine the device name of the Ethernet network board NIC installed in your Novell server and write it down Extracting the Files VS Link for Novell is distributed as a zipped file 661...

Page 15: ...de NNNN This optional parameter overrides the default node number for this particular unit If a node number is not specified in the load statement the node number defaults to the device count 0 through 7 which is incremented each time the load aiovs1 statement is executed nports PP This optional parameter lets you set the number of ports on the VS1000 and associated VS1100 expansion units For exam...

Page 16: ...name FRED Then the bind command would be bind AIOVS1 FRED Since you are binding the protocol stack to the LAN card enter this command only once after all VS1000 load commands are entered NetWare Connect Installation and Configuration Follow these steps 1 Enter the load line as described under Creating an AIOVS1 Load Line 2 Repeat Step 1 for each VS1000 attached to the server 3 Bind the protocol st...

Page 17: ...ers Parameter Description AIO Indicates that this is an asynchronous I O port 131 The Novell hardware type which for InterChangeVS 1000 is always 131 node The node number if specified in the load statement Otherwise this is the device count 0 through 7 which is incremented each time the load aiovs1 statement is executed That is if you have two load aiovs1 statements for two VS1000s the ports on th...

Page 18: ...l Parameters and press Enter A secondary window displays additional setup parameters which you can change as needed 11 Repeat Steps 8 through 10 for each port you want to configure 12 When you are done press Esc to exit the configuration screen You are asked if you want to save your changes Select Yes to save any changes you may have made or No to discard them 13 Press Esc to back out to the NetWa...

Page 19: ...are set up correctly Note The list of ports is sorted alphabetically If you have changed any Port Names the ports may appear in different order here than they did on the Port Configuration screen 16 Press Esc to return to the System Setup Options menu 17 Next select Define NetWare Connect Port Usage The Port Usage Options menu is displayed 18 Select port usage options as desired 19 Press Esc twice...

Page 20: ...figuration At this point the system is ready for users to dial in and access the server 25 Press Esc to back out of the menu system and exit nwccon 26 Using a text editor or install nlm edit the autoexec ncf file Add the following One load aiovs1 command line for each VS1000 installed Use the syntax described in Step 1 of this procedure After all load aiovs1 commands one bind aiovs1 command line t...

Page 21: ...are now ready to resume normal operations Adding VS1100 Expansion Units To add VS1100 expansion units to an existing and operating NetWare Connect system follow these steps 1 Power off the VS1000 to which the VS1100 will be connected 2 Connect the VS1100 to the VS1000 following the instructions in the Installing the Hardware section Remember to put the terminator plug in the OUTPUT connection on t...

Page 22: ...Before You Begin earlier in this section Note NetWare Connect installation requires that you manually load the driver and bind the protocol before beginning configuration In contrast when working with NIAS MPR the driver must not be loaded or bound before beginning If necessary down and restart the server to make sure that the driver is not loaded 1 At the server console enter load inetcfg The Int...

Page 23: ... The list of available drivers is displayed 4 Scroll down the list highlight whsmaio and press Enter 5 Enter a logical board name and press Enter For example if this is your first VS1000 you could type VS1000 1 and press Enter The WHSMAIO Board Configuration window is displayed ...

Page 24: ...ell NetWare 6 Highlight AIO Board Option and press Enter This prompt appears Should INETCFG automatically load the AIO driver 7 Select Yes and press Enter The list of AIO drivers is displayed 8 Scroll down the list highlight AIOVS1 and press Enter ...

Page 25: ... Enter to display the list of valid values and select the correct number of ports Note The number of ports defaults to 16 12 Press the Esc key The WHSMAIO Board Configuration window is displayed this time including the board and driver names 13 If the first AIO port number is not 1 enter the first port number 14 Enter the number of AIO ports and press Enter 15 Press the Esc key You are asked if yo...

Page 26: ...ured boards 17 If you have more VS1000 units to configure repeat steps 3 through 16 as needed 18 When you are done press Esc to return to the Internetworking Configuration menu At this point the system has automatically added the necessary load commands to the system startup files There is no need to edit the autoexec file manually Proceed with the following steps as needed ...

Page 27: ...rfaces The Network Interfaces status window displays Each line is a port on your VS1000 At this point the status of each port should be unconfigured 2 Select the first port to configure and press Enter For example if you named the board VS1000 1 the first port is VS1000 1_01 You are asked to select a medium 3 Select PPP and press Enter The PPP Network Interface Configuration window is displayed ...

Page 28: ...er You are returned to the Network Interfaces window The Media type should be PPP and the port Status should be Enabled 9 Repeat this process as needed for all ports on the system When you are done press Esc to exit to the Internetworking Configuration menu Configuring WAN Call Destinations Follow these steps to create WAN Call Destinations 1 From the Internetworking Configuration menu select WAN ...

Page 29: ...updated list of WAN Call Destinations is displayed 10 Repeat steps 2 10 to add more destinations as needed or press Esc to exit to the Internetworking Configuration menu Configuring Protocols Follow these steps to configure the protocols 1 From the Internetworking Configuration menu select Protocols The Protocol Configuration window is displayed 2 Select AIOVS1 and press Enter The Miscellaneous Pr...

Page 30: ...to the Internetworking Configuration window Configuring Bindings Follow these steps to set the protocol to interface group bindings 1 From the Internetworking Configuration menu select Bindings The Protocol to Interface Group Bindings window is displayed 2 Press the Insert key to add a new binding The list of configured protocols is displayed 3 Select AIOVS1 Protocol and press Enter You are asked ...

Page 31: ...plays 6 Move the highlight to Protocol enter AIOVS1 and press Enter 7 At Frame Type press Enter to display the list of valid frame types Select Ethernet_II and press Enter 8 Press Esc to close this window You are asked if you want to save your changes Select Yes and press Enter 9 Repeat these steps to configure other bindings as needed When done press Esc to return to the Internetworking Configura...

Page 32: ...n menu to add the new unit 4 Use the Network Interfaces option to configure the new ports 5 Use the Reinitialize System option to put the new configuration into effect You are now ready to resume normal operations Adding VS1100 Expansion Units To add VS1100 expansion units to an existing and operating NIAS MPR system follow these steps 1 Power off the VS1000 to which the VS1100 will be connected 2...

Page 33: ... without either downing the server or changing port configuration 7 Use VS1TRACE NLM to trace and log the flow of data through the VS Link software and VS1000 hardware 8 If VS1MAN and VS1TRACE indicate no problems try AIOTERM This NLM which can be downloaded from Novell is used with a loopback plug to verify that the VS Link software and VS1000 hardware are functioning properly If aioterm can acce...

Page 34: ... execute 3 When you are done using vs1man press X to exit Then press any key to close the screen and return to the console prompt Replacing Units in Service Hot Swapping In the event that a VS1000 needs to be removed from service it is possible to replace it with another VS1000 without taking down the server To do so following the instructions under Hotswap in the following table Note Do not use t...

Page 35: ...c port by port number or press A to check all ports For each port the AIO state and line signals CD DSR CTS etc are displayed Config Display the configuration of AIOVS1 VS1000 or of one or all ports After you select this you are asked to select the configuration to display AIOVS1 The number of VS1000 devices number of ports vs1trace log file descriptor and looping and flow control values are displ...

Page 36: ...d in must have the same number of ports as the unit it is replacing Stats Display statistics for AIOVS1 VS1000 or ports After you select this you can press A to show AIOVS1 statistics V to display VS1000 statistics or P to display port statistics AIOVS1 DO NOT USE Reserved for development use only VS1000 For Technical Support use only Use only when told to do so by Comtrol Technical Support Port S...

Page 37: ...log file is automatically closed when vs1trace is exited or when the log file is disabled manually Trace messages can be recorded to vs1trace log and displayed on the debug screen simultaneously The log file is opened as shared so that it can be viewed while trace messages are being recorded If traces are enabled and neither the vs1trace log nor the vs1trace screen are opened trace messages are di...

Page 38: ...ou selected All this repeats until all traces for all VS1000 units have been reviewed Port The list of installed boards and ports is shown Select a board number and port or press A to select all After you do the port trace functions and their current states are listed Press Y to toggle the state or N to leave it as is If you selected All this repeats until all traces for all ports have been review...

Page 39: ...to the Ethernet Driver AIO Traces the AIO interface Use caution and make sure you are tracing only the port experiencing problems Use the AIOVS1 level trace only if nothing is working PORT Traces the port activities between the server and the InterChangeVS 1000 such as signal changes modem status changes and so on HDLC Traces the exchange of packets between the server and the InterChangeVS 1000 AD...

Page 40: ...40 Troubleshooting Novell NetWare ...

Page 41: ...testing under Novell 33 configuring modems under MPR 28 modems under NetWare 18 control signals modems 13 customer support before you call 12 Novell techwalk command 33 D dial out protocols 19 28 E errors resolving problems in Novell 33 39 Europe technical support 11 expansion unit VS1100 adding under MPR 32 adding under NetWare 21 overview of 7 F FAX 12 file updates 12 FTP site 12 H hot swapping ...

Page 42: ...39 protocols 29 SPACK 33 techwalk 33 WAN call destinations 28 O overview 7 P phone numbers 12 port extender VS1100 maximum number per Novell server 13 ports maximum number 7 number of per Novell system 7 prerequisites 7 printers configuring in Novell 39 problems troubleshooting Novell 33 39 product overview 7 R renaming the VS1000 34 S software how to get updates 11 installing under Novell 14 supp...

Page 43: ...S1MAN 34 VS1TRACE 37 V version numbers 33 VS1000 adding under MPR 32 adding under NetWare 21 product overview 7 VS1100 adding under MPR 32 adding under NetWare 21 product overview 7 VS1MAN NLM 33 VS1TRACE NLM 33 VS Link installation under Novell 14 32 obtaining upgrades 11 W Web support 12 Windows NT maximum number of ports 7 prerequisites 7 ...

Page 44: ...44 Index ...

Page 45: ......

Page 46: ...Part Number 6610D April 8 1998 ...

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