Comtrol InterChange VS 3000 Series, Installation And Configuration Manual

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Tracing and Troubleshooting 47
Installing VS-Link (Novell)
Tracing and Troubleshooting
If you encounter installation problems, there are several software
tools that may help you identify and resolve installation issues. Also
remember that the VS3000 has built-in hardware diagnostics, as
described in the “Installing the Hardware” and “Understanding the
LEDs” sections of this guide.
CAPITEST and CAPITRACE
These are advanced diagnostic modules that can disable your system
if used incorrectly. Therefore, use them only when directed to do so by
Comtrol technical support.
PPPTRACE and CALLMGR
PPPTRACE.NLM is a real-time monitor and data-capture utility.
When used with CALLMGR.NLM, it can be used to verify that:
• The connection works.
• The directory numbers are correct.
• The SPIDs are correct.
• The switch vendor is correct.
• The network type is correct.
These utilities are supplied by Novell. For more information, see the
Novell documentation.
VS3KCFG
The configuration utility (
vs3kcfg.nlm
) discussed earlier in this chapter
is normally accessed through inetcfg, but can also be run standalone.
To do so, enter this at the command line:
load vs3kcfg CAPINAME=<board name>
where <board name> is the unique name assigned to the VS3000.
After this command is entered, the Comtrol InterChangeVS 3000
Configuration Utility screen is displayed. Follow the instructions
earlier in this chapter for activating and executing the diagnostics, or
press
F1
to access the online help.
Note: Most of the diagnostic options are Y/N toggles. Options with a
blank entry field require a VS3000 port number (1-4) entry. For
example, to generate the L1 Statistics report for port 1, enter
1
.
All diagnostic reports are made to the console log. If you select multiple
reports, press
Alt Esc
to switch between console screens.