Compleo eBOX touch
Instructions for use
(Generation 3.5)
Page 1: ...Compleo eBOX touch Instructions for use Generation 3 5 ...
Page 2: ... 3 5 builds on the benefits of generation 3 0 Nothing changes for you as a customer The new generation offers you the following additional functions Grid control box integration enables control of the eBOX by the network operator LSA terminal replaced with RJ45 socket As of 03 2022 Document Center Certificates ...
Page 3: ...pleo eBOX into the Compleo eCLICK 10 Compleo eBOX system configuration 11 Charging process 12 Troubleshooting 14 Specifications 18 Notes 19 Imprint This document might not contain the latest changes to the product s specifications or processes described herein Content 3 ...
Page 4: ...ucture must not be used In addition do not use any charging infrastructure that does not comply with the intended use or the conditions specified by the manufacturer or which is not regularly checked Important Ensure that no flammable or combustible materials are stored at a distance of less than 5 m from the charging infrastructure and that no fire is lit Important When selecting the installation...
Page 5: ... these instructions The device is intended exclusively for charging electric vehicles with type 2 plugs according to IEC 62196 2 with type 1 plug according to SAE J1772 2009 only possible with alternative eBOX socket version and charging current control via pilot signal according to IEC 61851 1 For a device without attached charging cable at least a type 2 plug must be used on the infrastructure s...
Page 6: ...se 1 set of instructions for use with attached PUK for Bluetooth Compleo eBOX touch product details 1 Shutter 2 Socket plug compartment 3 Type plate 4 Notes for use 5 LED ring 6 Touch display 7 Authentication LED 8 eCLICK separate delivery Product overview 6 Product overview ...
Page 7: ... eCLICK Communication via LAN or SIM card can only be ensured when the black and white ribbon data cables are connected 1 LAN 3 RJ45 eBOX communication 2a LAN 2 RJ45 to Internet router 2b LAN 2 LSA Plus to Internet router 3a eSMARTMETER output optional 3b eSMARTMETER input optional 4 Cable clip position for S FTP cable 5 RJ50 Terminal eBOX communication 6 Grid control box connection 7 Shunt releas...
Page 8: ...n the circle LEDs Important Make sure that the flat ribbon data cables are not trapped between the eCLICK and eBOX when mounting the eBOX 06 Please continue to hold the eBOX in place with one hand Check the final position of the locking bracket it must be fully raised The enlarged detail view demonstrates the desired final position The pin on the locking bracket must be exactly level with the tria...
Page 9: ... eBOX is mounted on the eCLICK Power on the eCLICK circuit Important Make sure that the eBOX clicks correctly into the eCLICK The locking bracket must be in the final position The grub screw must be fully screwed in Check eBOX for firm attachment Note The grub screw can only be fully screwed in when the locking bracket is inserted completely Clicking the Compleo eBOX into the Compleo eCLICK 9 ...
Page 10: ...ider s app Via eCHARGE app Please download the eCHARGE app from the Apple or Google Play Store You can configure your eBOX in the menu item Charge at home Please follow the instructions in the app Via third party app For details on how to use your provider s app please contact your eBOX dealer Configuration for commercial use Technical commissioning and configuration must be carried out entirely b...
Page 11: ...hicle or the charging process has ended remove the charging cable which disconnects the eBOX from the vehicle Optionally the charging process can also be terminated via dis play by presenting the previously used RFID card again or via app e g eCharge app 02 Authenticate the charging process via RFID card or app e g eCharge app For the latter you need the charging point number which is located on t...
Page 12: ...down by external influences This can occur for the following reasons Overheating of the eBOX The eBOX automatically reduces the charging power when a temperature limit is exceeded slowing down the charging process temporarily Therefore avoid any direct sunlight on the eBOX Charging issue at the vehicle Check the error display of your vehicle Authentication error Authentication LED remains on LED r...
Page 13: ... and it must be disconnected immediately from the mains If the error persists af ter restarting and cooling down the eBOX please consult a qualified electrician and initiate eBOX re placement if necessary Danger Device error Warning of electrical voltage Troubleshooting 13 ...
Page 14: ...oor areas F1 Housing material Copolymer Storage temperature 30 C to 80 C Weight 3 1 kg without cable 6 4 kg with cable each without eCLICK and without eSMARTMETER Packaging dimensions W x D x H 515 mm x 225 mm x 235 mm without cable 695 mm x 370 mm x 235 mm with cable Power consumption in standby mode 6W Certifications CE tested and confirmed by certified body UKCA Foliation Custom film with custo...
Page 15: ...A 11 kW Alternating one phase current 230V AC 32A 7 4 kW or 16A 3 7 kW Plug assembly Without charging cable Type 2 plug assembly as defined under DIN EN 62196 2 with automatic plug locking shutter With charging cable Type 2 plug as defined under DIN EN 62196 2 plug compartment on eBOX shutter Consumption measuring Electricity meter eSMARTMETER optional for eCLICK MID compliant Europe and CE certif...
Page 16: ...software services only via WLAN or LAN Authentication Authentication Free charging smartphone app eCharge app third party apps via contract charging or direct payment via epowerdirect com Plug charge ISO 15118 Yes RFID authentication Yes according to ISO 14443A Type V ISO IEC 15693 Vicinity Supported protocols MIFARE Classic 1K MIFARE Classic 4K MIFARE DESfire V1 4K MIFARE DESfire V2 4K MIFARE DES...
Page 17: ...ent protection switch type A RCD type A 32A connection ABB F204A 40 0 03 type A 4 pole short time delay operating voltage 230 400V AC 16A connection ABB F204A 25 0 03 type A 4 pole short time delay operating voltage 230 400V AC Short circuit overload protection to be installed in sub distribution Circuit breaker 32A connection ABB S203 NA K40A rated switching capacity 6 000A 16A connection ABB S20...
Page 18: ...lectrical protec tion class I Maintenance repair The eBOX is a maintenance free product It does not contain any reparable parts or components Do not carry out any repair work In case of a permanent error replace the eBOX Disposal The eCLICK and the eBOX are are electrical devices These must be disposed of accordingly in compliance with EU Directive WEEE II the ElektroG of 20 October 2015 in German...
Page 19: ... duplicated or published in any manner purposing other than the proper use of the eBOX without express written permission of Compleo Charging Technologies GmbH Compleo Charging Technologies GmbH Oberste Wilms Straße 15a D 44309 Dortmund Germany Head office Dortmund Germany Registered as a company at Dortmund Local Court Handelsregister Nr HRB 30359 Imprint Imprint 19 ...
Page 20: ...lms Straße 15a D 44309 Dortmund Germany servicedesk compleo cs com compleo cs com Technical changes and mistakes excepted 03 2022 UK sales partner Compleo Charging Solutions UK Limited 6th Floor 60 Gracechurch Street London EC3V 0HR Great Britain ...