Questions and Answers
G-2
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide
COMPAQ CONFIDENTIAL
Writer: Amy L. Laffitte File Name: p-appg Questions and Answers
Codename: Executor Part Number: 266328-001 Last Saved On: 4/18/02 2:57 PM
CAUTION:
Do not interchange SCSI IDs after you configure your Smart Array 5i
Plus Controller and Battery Backed Write Cache Enabler. Interchanging the
SCSI IDs results in loss of data.
Q.
I ordered my server with a preinstalled Smart Array 5i Plus Controller and
Battery Backed Write Cache Enabler. Does the server ship with the SCSI
cable that I need to connect to my Compaq ProLiant Storage System/U
(Model U1, U2, or UE)?
A.
No, you will not receive the external SCSI cable with your server. However, the
required cable is supplied with the Compaq ProLiant Storage System/U
enclosure.
Q.
What must I do if I do not understand the POST error message referring to
the Smart Array 5i Plus Controller and Battery Backed Write Cache
Enabler?
A.
First, copy down the POST error message for later reference. A list of POST
error messages and definitions is available in the maintenance and service guide
for your server or at the Compaq website,
www.compaq.com
.
At the website, locate your software in the Support area.
After you have defined the error, take the required corrective steps. If you still do
not know what to do, run the Array Diagnostics Utility.
Q.
Can I use third-party (not manufactured by Compaq) drives on the Smart
Array 5i Plus Controller and Battery Backed Write Cache Enabler?
A.
Although you can use third-party drives, experience in Compaq testing
laboratories reveals that you might have problems, including time-outs and data
corruption.
Q.
Can I get a Pre-Failure Warranty with third-party drives?
A.
No. Compaq can support a Pre-Failure Warranty only through its own tested,
integrated storage solutions, and the Compaq Insight Manager utility.
