Troubleshooting
Compaq ProLiant BL20p Server Blade Setup and Installation Guide
D-7
COMPAQ CONFIDENTIAL
Writer: Christine Portillo File Name: h-appd Troubleshooting.doc
Codename: AvX Part Number: 307131-001 Last Saved On: 11/1/02 1:05 PM
Table D-4: Is the Server Blade Internal Health LED Solid Green?
Answer Possible
Reasons Possible
Solutions
No, it is amber.
A processor is in pre-failure
condition.
A DIMM is in pre-failure condition.
One memory bank is valid, but
another bank is missing a DIMM.
One memory bank is valid, but
another bank has mismatched
DIMMs installed.
One memory bank is valid, but
another bank has an unsupported
DIMM type installed.
Do the following:
1. Remove the server blade from the
enclosure.
2. With the system powered down,
remove the access panel.
3. Visually inspect the system for
damage.
4. Reseat or replace processors
and/or DIMMs.
5. Be sure that the proper connections
exist among the power converter
module, system board, SCSI
backplane, and power button/LED
board.
6. Reinstall the access panel.
7. Reinstall and power up the server
blade.
If the health LED is still not solid green,
do one of the following:
•
Use the optional diagnostic station
to power the server blade and use
the iLO remote console to continue
the diagnosis.
•
Contact a Compaq authorized
service provider for replacement
parts and service.
continued
