Troubleshooting
Table D-3: Is the Fault LED on Both Power Supplies Off?
Answer Possible
Reasons Possible
Solutions
Be sure that all power cords are
connected to the power supplies.
The power supply is not connected to
AC power or no AC power is
available.
Be sure that all power cords are
plugged into working, grounded outlets.
Check the power source to be sure that
the correct voltage is being delivered.
Be sure that the pins on the power
supplies are not damaged.
An over-voltage condition has
occurred.
Be sure that the power supplies are fully
seated in the power supply bays.
An over-temperature condition has
occurred.
Be sure that nothing is preventing the
power supply fan blades from spinning.
No, one or
both are
amber.
At least one power supply fan has
failed.
Contact HP or an authorized service
provider for parts and service.
Inspect the power supply and center wall
assembly connectors for any signs of
damage.
Look at all other health LEDs to
determine which component may be
causing the over-current condition.
No, one or
both are
blinking
amber.
The power supply has shut off due to
an over-current condition.
Contact HP or an authorized service
provider for parts and service.
continued
HP ProLiant BL e-Class System Setup and Installation Guide
D-7
HP CONFIDENTIAL
Writer: Karen Hale File Name: i-appd Troubleshooting.doc
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