Chapter:
Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems
4–13
“Initializing, Please Wait” appears regularly
on the iPatch Manager display.
a. A panel bus jumper connecting a panel, a
module or the iPatch Manager to the panel
bus is loose or upside down.
a. Check all panel bus jumpers. If a jumper is
loose, secure both ends of the panel bus
jumper. Make sure the polarized tab on each
connector is inserted into the opening in the
top of the header on the panel bus.
b. Power adapter is not properly connected
from the iPatch Manager to the electrical
service outlet.
b. If the message appears only on this iPatch
Manager, check to see whether the power
adapter is properly connected to the iPatch
Manager and to the electrical service outlet. If it
is not connected, connect it.
c. A panel or module is not working properly.
c. Ask your voice and data network administrator
to check the events at System Manager to
determine which panel or module is not
working properly.
d. One of the iPatch Manager units on the
Rack Manager LAN has a power problem.
d. If you hear the error tone repeatedly and the
message appears on all iPatch Manager units
on the LAN, one of the iPatch Manager units
has a loose power connection or a power
problem. Disconnect the power adapter from
all of the racks and reconnect the power
adapter to one iPatch Manager at a time to find
the malfunction.
e. A panel bus jumper connecting
a panel, a module, or the iPatch Manager
to the panel bus has failed.
e. One at a time, replace each panel bus jumper
with a known working jumper. If the problem is
fixed, permanently replace the failed jumper.
You attempt to program the order of the
panels and modules on a rack and the
iPatch Manager does not sound a
confirmation tone.
You missed a row or module of iPatch ports on
the rack.
Press Start Over. Make sure that you press a
button on every row and every module of iPatch
ports on the rack.
You notice…
Possible causes include…
You should…
