Chapter 9: Troubleshooting tips
Front panel LED icons and error conditions
The SBG8300 front panel LED icons provide status information for the following error
conditions:
Table 6: Front panel LED icons and error conditions
Led Icon
Status
If, During Startup
If, During Normal Operation
OFF
BLINKING
Wi-Fi cable modem is not
properly plugged into the
electrical wall outlet.
IP registration is unsuccessful.
Wi-Fi cable modem is
unplugged.
IP registration is lost.
OFF
SLOW BLINK
LED is disabled (not working).
Green: No clients found (5 GHz or
dual-band).
Blue: No clients found (2.4 GHz
band only).
LED is disabled (not working).
SURFboard
®
SBG8300 DOCSIS 3.1 Wi-Fi cable modem User Guide STANDARD Revision x.5
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