■
If you want to mount your cable modem on a wall, does the location provide a solid
surface for a secure attachment?
For best results when mounting your cable modem on drywall, position it so that at least
one of the screws are fastened to a stud. This should prevent your cable modem from
possibly pulling out of the wall in the future.
■
If you want to install your cable modem on a desk, is there enough space on either side
to keep the vents clear? Blocking the vents may cause your cable modem to overheat.
Connect and activate your cable modem
Warning:
Risk of injury or equipment damage
Connecting your cable modem to the home's existing telephone wiring should only
be performed by a professional installer. Physical connections to the previous
telephone provider must be removed and the wiring must be checked; there must
not be any voltage. Cancellation of telephone service is not adequate. Failure to do so
may result in loss of service and/or permanent damage to your cable modem.
Before installing your cable modem:
■
Check with your service provider (or local cable company) to ensure broadband cable
service is available in your area.
Note: When contacting your service provider, you may need your cable modem
information listed on the telephony modem label on the bottom of your cable
(page
16).
■
Check that you have all the items you need to install your cable modem, see
11).
■
Choose a location in your home where your computer and your cable modem are
preferably near existing cable, phone, and electrical wall outlets.
If a cable outlet is not conveniently located, your service provider can install one.
CAUTION:
Risk of equipment damage
Only qualified installation technicians should connect your cable modem to house
wiring. Incumbent telephone service must be physically disconnected at the
outside interface box before making any connections.
■
You have the option to mount your cable modem on the wall or place it on a desk, table,
or any other flat surface; see
(page
20) for more
information.
Chapter 3: Installing the telephony modem
SURFboard
®
SBV2402 Internet and Voice Cable Modem for Xfinity
®
customers User Guide STANDARD Revision x.3 18
Summary of Contents for ARRIS SURFboard SBV2402
Page 39: ......
