Chapter 1
Getting started
Welcome to the next generation of the SURFboard
®
ultra-high-speed DOCSIS 3.0
®
Internet &
voice cable modem for Xfinity customers. Get ready to experience the Internet's express
lane! Whether you are streaming media, downloading new software, checking your email,
or talking on the telephone, your cable modem brings it all to you faster and more reliably,
all the while providing high-quality Voice over IP telephone service.
Your cable modem provides an Ethernet connection for use with either a single computer or
home/office Local Area Network (LAN). In addition, your cable modem provides two
separate lines of telephone service.
About your cable modem
Your cable modem is DOCSIS 3.0 compliant with the following features:
■
Speed: much faster than dialup or ISDN service; up to eight times faster than DOCSIS 2.0
cable modems.
■
Connectivity: supports an Ethernet connection.
■
Flexibility: provides two lines of telephone service as well as high-speed data.
■
Compatibility:
■
Data services: DOCSIS 3.0 compliant and backward compatible with DOCSIS 2.0 or
1.1; supports tiered data services (if offered by your service provider).
■
Telephony services: Packet Cable
™
2.0 compliant.
In your box
Before installing your cable modem, check that the items listed in the following table are
included in your box. If any items are missing, please call ARRIS technical support at
1-877-466-8646 for assistance.
SURFboard
®
SBV2402 Internet and Voice Cable Modem for Xfinity
®
customers User Guide STANDARD Revision x.3 10
Summary of Contents for ARRIS SURFboard SBV2402
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