background image

34 

 

11

 

REQURIED INFORMATION   

11.1

 

Prevent image sticking 

 

 

The fixed image (title, menu image, picture, motionless movie etc.) on the screen is maintained for a 

long time, image sticking may occur. Image sticking may be subject to operating time of still picture. 

Since the image sticking is not defect but a characteristic of the product, it is restricted from the 

product warranty. 

Thus, please refer to the following information for the prevention of image sticking. 

 

• When external device (PC) is not used for a long time, please use screensavers. 

  (The screensaver should be monochrome or moving image.) 

• If 4:3 aspect ratio is used for a long time, image sticking might occur.   

So, it is recommended to use the full screen. 

• In case of displaying still picture for long time, change pictures a certain time.   

 

If image sticking is shown, turn off the unit for a while and turn it on again.   

Turn off time may be requiring. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for SPACEHUB55

Page 1: ...USER MANUAL 4K Interactive Flat Panel Display SPACEHUB55 Rev 30 May 2017 ...

Page 2: ...cturing facility is ISO 9001 and 14001 certified REGULATORY The product has been tested and found to comply with the limits for a Class B digital device pursuant to Part of KC CE CB and FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment The product generates uses and can radiate radio frequency ...

Page 3: ... 3 3 Handling Guide 17 3 4 Product Installation 19 3 5 Wall mounting Installation 19 3 6 Remote Controller 20 3 7 Setup 20 4 REMOTE CONTROL 21 4 1 RS 232C connection 21 5 CONNECT THE EXTERNAL DEVICE 21 5 1 HDMI Connection 22 5 2 VGA Connection 22 6 TOUCH REQUIREMENTS 24 6 1 Touch Requirements 24 7 MENU CONTROL 26 7 1 Input selection 26 7 2 User function 27 8 TROUBLE SHOOTING 28 9 PRODUCT SPECIFICA...

Page 4: ...Do not use a damaged power cable or plug which does not meet the standard This may cause a fire or an electric shock If you are using a power strip do not use several devices at the same time Due to the heat generated by the multi outlet it may cause fire Do not touch the power plug with wet hands This may cause an electric shock Plug in the outlet end exactly If the connection is not stable it ma...

Page 5: ...ause a fire Install the product at least 10 cm far from the wall Otherwise it may affect internal temperature to be increased and cause a fire After unpacking the product packaging vinyl should be kept away from the hands of young children If a child uses it incorrectly it may cause a choking accident Do not install in locations where has vibration or in an unstable position Product fall may occur...

Page 6: ... off the power and remove all of the cables including power cables connected to the product If the cable is damaged it may cause a fire or electric shock When smelling something burning or hearing strange sound from the product disconnect the power cable immediately and contact a service center This may cause a fire or electric shock Do not allow a child to get on or hang on the product If the pro...

Page 7: ... power can cause an explosion or fire Do not store or use flammable material and flammable sprays near the product This may cause an explosion or fire Please do not block a vent with the curtain or cloth etc The rise of internal temperature may cause a fire Do not put a steel rod coin hair pin etc in the vent and input output terminals of the product Also do not put a flammable object such as pape...

Page 8: ...carefully not to occur the twist and drop This may cause a malfunction or injury Put the product s screen faces upwards The screen may be damaged Work together more than one person if the product is heavy This may cause a malfunction or injury When installing the product on a cabinet or shelf use the larger size of the tray than the product to use and maintain the horizon The product may fall and ...

Page 9: ...ding only the stand or lift the product upside down The stand might be split from the product and it may cause damage or injury Look at the screen from a distance of about longer 2 5 times than the screen diagonal length Looking at the screen for a long time can lead to vision loss Do not use anything that causes the water vapor near the product Moisturizers etc This may cause a malfunction or an ...

Page 10: ...eries with new one If it is different from the polarity of the battery it may cause a fire or injury to break or leak This may also contaminate the surrounding The depleted Battery and rechargeable batteries must be handled separately from the general waste and it needs to be collected for recycling If the end of life battery please bring your nearest recycling center or battery dealer This may ca...

Page 11: ...our dealer or service center The following images may differ from the image shown Other parts not packed in contents may cause performance degradation or problem during usage Power Cable Option HDMI Cable Remote Control AAA 1 5V Battery x 2 Touch USB Cable Cleaning cloth ...

Page 12: ...of the product Note sound bar is an optional item Remote Sensor Power indicator side Control buttons Power on Green Stand by Red Up To move to the upper menu or select Down To move to the lower menu Vol To turn down the volume Vol To turn up the volume Source To display input signal Menu To display or hide the on screen menu Power Power on off button ...

Page 13: ...40V 50 60Hz Note 1 When you use VGA connector please use a standard cable Wrong VGA cable damages to RS 232 board 2 Depends on models the connectors may be different Further more information please contact us USB Multimedia playback format Media File Ext Decoder Notes Music mp3 MPEG1 Audio Layer Not corresponding MP3 Pro Sampling Frequency K 32 44 1 48 Sample Rate 8K 48KHz Bit Rate Kbit s 32 40 48...

Page 14: ...ual items Button not described does not work POWER Power on off button SOURCE Select input signal ASPECT Adjust the window s ratio Move to the upper menu Move to the lower menu Move to the left menu Move to the right menu OK Select to change menu MENU Display or hide menu on the screen Volume up Volume down ...

Page 15: ...st can be seen as it is decreased conspicuously or the image is fading If direct sunlight or strong artificial light halogen lamps etc shines on the front screen of the product if the product has touch function it may cause of malfunction of touch install the product in the shady environments or in the opposite direction of the source of the sunshine or the artificial light Ambient temperature Ins...

Page 16: ... mages may differ from the actual items Before unpacking the box refer to the diagram below 1 Remove the outer packing box 2 Remove the top foam 3 Lower down or remove the wrapping 4 Three or more people remove the packing from the product ...

Page 17: ...ight hand grips of the backside of the product with one hand of the each person and with the other hand grip the bottom portion of the rear side of the product to move The illustration below may differ from the actual items 2 Wrong way Do not use or touch any part of the front screen of the product during transportation X Frame rubber is for protecting any damage during the delivery You peel off t...

Page 18: ...corner part of the product is placed first the bezel may be damaged easily Handling PCAP Sensor AG glass Use gloves and finger coat to prevent stains on the touch panel and injury by the sharp edge of the touch panel Do not take hold of FPC tail when handing the touch panel Do not pile up touch panels Do not put anything on the touch panel Do not fold the FPC tail Clean off the touch panel with al...

Page 19: ... Maximum length 35mm of the screws by size Warning We are not responsible for the product damage or personal injury caused by user s own installation 3 5 Wall mounting Installation Install the product only on the robust and vertical wall When installing inside the wall or cabinet install the product with the space behind between the product and the wall as the illustration below Ambient temperatur...

Page 20: ...eceiving distance of the remote controller becomes narrow or does not work replace the battery with new one In case of the product is exposed to direct sunlight or fluorescent light it may not operate 3 7 Setup Turning on the power 1 Connect the power cable of the product into outlet with AC 100 240V 50 60Hz 2 Turn on the main AC power switch 3 If the power indicator is green the screen turns on a...

Page 21: ...Source change to HDMI3 CMD_SOURCE_HDMI3 69 C8 CE Source change to HDMI4 CMD_SOURCE_HDMI4 69 B1 E5 Source change to D SUB CMD_SOURCE_VGA 69 CB CB Source change to Component CMD_SOURCE_YPbPr 69 C4 D2 Source change to USB CMD_SOURCE_USB 69 2A 6C Volume Up CMD_VOL_INC 69 83 13 Volume Down CMD_VOL_DEC 69 86 10 OSD Menu CMD_KEY_MENU 69 8A 0C Key Up CMD_KEY_UP 69 92 04 Key Down CMD_KEY_DOWN 69 D8 BE Key ...

Page 22: ... input signal is input to the product no image is shown on the screen or normal display is not shown As for the supported resolutions refer to page 31 If you receive a 3840 x 2160 60Hz input HDMI cable please use the 4K 2K certified products The screen may look strange 4 2 VGA Connection To see the video connect D Sub 15P cable of the PC to the VGA In port of the product If connecting the product ...

Page 23: ...23 ...

Page 24: ...6 Upward O O O O 2 6 24 35 O O O X 2 6 23 Downward O O X X 2 4 x O X X X USB RS232 Android Please download the driver and refer the programming guide to install From EETI Homepage Android 2 3 later USB RS232 Mac Please download the driver and refer the programming guide to install Mac OS X Power PC Mac OS X 10 5 3 Leopart 1 17 4003 driver Mac OS X Intel CPU Mac OS X 10 7 4 Earlier 32Bit 1 20 1004 ...

Page 25: ...ielding pin Input Voltage 3 5V 5 5V Typical 5V Operating Temperature 40 to 85 Storage Temperature 40 to 85 Relative Humidity 95 at 60 RH Non condensing Interface 1 1 Full Speed RS232 No parity 8 data bits 1 stop bit baud rate 19200bps Resolution 4096 4096 resolution Report rate points sec 100 Hz Response time Average 25 ms ...

Page 26: ...ress the Input button and then select or or the input you want to select and then press the button Input Description Component Component input HDMI1 HDMI1 input HDMI2 HDMI2 input HDMI3 HDMI3 input HDMI4 HDMI4 input PC VGA input USB USB input ...

Page 27: ...ult Off CHANNEL SETUP Menu Language English Korean Default English Transparence 0 24 50 75 100 Default 0 Clock Hour 12AM 11PM 12AM Minute 0 59 0 Time Format 12 hour 24 hour 12 hour Timer Power On Timer On Off Off Hour 12AM 11PM 0 Minute 0 59 0 Power Off Timer On Off Off Hour 12AM 11PM 0 Minute 0 59 0 Sleep Timer Off 5 240Min Off CEC CEC Control On Off Off Device Standby On Off Off TV Standby On Of...

Page 28: ...again If the remote controller receiver of the product is exposed to direct sunlight or strong light try to block the light and operate again Check the control buttons OSD buttons work properly The power is on only but the screen does not appear When the LED indicator of the product is green video displays on the screen Turn on the power of the product by using the power switch or remote controlle...

Page 29: ...roblem considering the possibility of problem in outer video signal equipment The position of VGA screen is strange Try adjusting the automatic position by using the menu on the remote controller The screen is too bright and the image is not separated From the menu try making the value of the black level lower on the screen menu setting Or try to initialize the screen menu settings The dark area o...

Page 30: ...the screen Screen has to be set HDMI 2 0 in OSD setting menu Use the bellow s gender of DP and HDMI port if your computer has only DP port for UD 60Hz What kind of computer or specification do I need for 4K 60Hz Video output must be 4K 60Hz Memory and graphic card 8GB above and NVIDIA GeForce GTX 745 included 4GB DDR3 HDD 1TB 64MB cash 7200RPM SATA 6Gb S Same or above specification e g Gamming des...

Page 31: ...nec vity Video Input HDMIx4 VGAx1 YPBPR1x1 USB for media Audio Input 3 5 Stereo AV in x 1 Audio Output AV outx1 SPDIFx1 SPK out USB for touch USB Control RS 232 Built in speaker 15Wx2 Plug Play VESA Solu o n Annota on So ware Mul natural ink for collabora on 2 people standard 10 people op onal Real me mul wri ng with 10 people ink and independent ink menu bar op onal Built in PC op onal Storage RA...

Page 32: ...ower cable Remote controller Quick guide Passive pen Options Passive pen Active pens Sound bar Harman kardon JBL Wall mount bracket Motorized moveable stand Product design and specification can be changed for quality improvement without prior notice ...

Page 33: ...S Video Input CVBS Video system PAL NTSC Video Level 1 0Vp p 5 Component 480i 480p 576i 576p 720p 1080i 1080p HDMI 480i 480p 576i 576p 720p 1080i 1080p 4K 30Hz 4K 60Hz Audio Input CVBS component Audio L R RCA input 0 2 2 0 V RMS ...

Page 34: ... from the product warranty Thus please refer to the following information for the prevention of image sticking When external device PC is not used for a long time please use screensavers The screensaver should be monochrome or moving image If 4 3 aspect ratio is used for a long time image sticking might occur So it is recommended to use the full screen In case of displaying still picture for long ...

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