17
Using Telephones with the ASAP 104
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Answering incoming calls
You can answer incoming calls from an extension phone (if Extension Detection is turned ON) or
from a phone device connected to the Primary port. You can then conduct the call normally, for as
long as you like.
1
. If, after answering a call, you hear silence on the line, the call is likely coming from a fax that does not produce a CNG
tone. Simply transfer the call to the port that the fax is connected to by pressing one of the following:
port P1
# 1 1
port P2
# 2 2
port P3
# 3 3
port P4
# 4 4
2
. In the Semi-Automatic mode, if you hear a single frequency tone or an access code for another port after answering a
call, hang up the phone. The call will be transferred automatically.
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Answering incoming calls with an answering machine
If the answering machine answers a call
from the Primary port, the caller can perform
the following:
•
Record a voice message on the
answering machine and/or
•
Transfer their call to another port
Following is a sample announcement
message that you may wish to use:
" * Hello, this is ________. If you wish to
send a fax, press
# 2 2
or leave a message
after the tone."
NOTE: Use the appropriate access code if the fax
is not connected to port P2.
If the ASAP 104 is in the Semi-Automatic mode,
you should record 4 seconds of silence before
recording your outgoing message.
NOTE: Fax calls that do not produce a CNG tone will transfer to the answering machine. To
allow the ASAP 104 to transfer these calls to the Secondary port, see "Programmable features of
the ASAP 104" to turn on the Automatic Primary Port Transfer feature ON.
With the Automatic Primary Port Transfer turned ON, the ASAP 104 will monitor the line for 30 seconds after the
answering machine answers a call. If the answering machine (or telephone) disconnects from the call during this
time, the ASAP 104 automatically transfers the call to the Secondary port. To accommodate these timing
parameters, the outgoing message should be between 15 and 20 seconds in length. (Single cassette answering
machines are not recommended for use with this feature due to timing limitations of these types of machines.)
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Retrieving answering machine messages from a remote location
To disable the ASAP 104 and retrieve answering machine messages, follow these steps:
1. Dial your phone number and wait for the answering
machine to answer the call.
2. After the answering machine answers the call, press
*
from a tone phone. (This disables the ASAP 104
from inadvertently transferring a call.)
3. Follow the remote retrieval procedures for your
answering machine.
4. After retrieving your messages, hang up. The
ASAP 104 resets for the next call.
