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111161-01L

26

POSSIBLE CAUSE

1. Heater burning vapors from 

paint,  hair  spray,  glues, 

cleaners,  chemicals,  new 

carpet,  etc.  (See 

IMPOR-

TANT 

statement above)

2. Gas  leak. 

See  Warning 

statement at top of page

1. Not  enough  fresh  air  is 

available

2. Low line pressure

3. ODS/pilot  is  partially 

clogged

1. Gas  leak. 

See  Warning 

statement at top of page

2. Control valve defective

1. Foreign  matter  between 

control valve and burner

2. Gas  leak. 

See  Warning 

statement at top of page

REMEDY

1. Open  window  and  venti-

late room. Stop using odor 

causing  products  while 

heater is running

2. Locate and correct all leaks 

(see 

Checking  Gas  Con-

nections

, page 15)

1. Open window and/or door 

for ventilation

2. Contact  local  natural  or 

propane/LP gas company

3. Clean  ODS/pilot  (see 

Cleaning and Maintenance, 

page 22

)

1. Locate and correct all leaks 

(see 

Checking  Gas  Con-

nections

, page 15)

2. Replace control valve

1. Take apart gas tubing and 

remove foreign matter

2. Locate and correct all leaks 

(see 

Checking  Gas  Con-

nections

, page 15)

OBSERVED PROBLEM

Heater  produces  unwanted 

odors

Heater shuts off in use (ODS 

operates)

Gas odor even when control 

knob is in OFF position

Gas odor during combustion

TROUBLESHOOTING

Continued

 WARNING: If you smell gas

•  Shut off gas supply.

•  Do not try to light any appliance.

•  Do not touch any electrical switch; do not use any phone in your 

building.

•  Immediately call your gas supplier from a neighbor’s phone. Fol

-

low the gas supplier’s instructions.

•  If you cannot reach your gas supplier, call the fire department.

IMPORTANT:

 Operating heater where impurities in air exist may create odors. Cleaning sup-

plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., 

create fumes. These fumes may mix with combustion air and create odors. These odors will 

disappear over time.

Summary of Contents for CCL3924NRA

Page 1: ...ycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fi...

Page 2: ...fired heat er It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on...

Page 3: ...ough no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater or i...

Page 4: ...er is designed to be smoke less If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation slight smok ing may occur due to log curing and heater bu...

Page 5: ...licensed plumber or gas fitter in the Commonwealth of Massachusetts Sellers of unvented propane or natural gas fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upo...

Page 6: ...anever Newmaterials increasedinsulationand new construction methods help reduce heat loss in homes Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm ai...

Page 7: ...g room is supplied with grills or openings add the volume of these rooms to the total volume of the space 2 Multiply the space volume by 20 to determine the maximum Btu Hr the space can support ______...

Page 8: ...and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two perma nent openings on...

Page 9: ...s without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventila tion page 6 Installation NOTICE Thisheater isintended for use as supplemental heat U...

Page 10: ...ble material must be 4 from the side of the fireplace opening see Figure 4 Note When installing your gas logs into a manufactured firebox follow firebox manufacturer s instructions for minimum clearan...

Page 11: ...A6053 see Accessories page 31 Less than 8 Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you can not extend material you must operate heater with flue damper open...

Page 12: ...lace Clearances Above Combustible Flooring Figure 8 Minimum Fireplace Clearances If Installed at Floor Level INSTALLING DAMPER CLAMP AC CESSORY FOR VENTED OPERATION Note When used as a vented heater a...

Page 13: ...e provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane LP gas not provided electric drill with 3 16 masonry drill bit Note Install option...

Page 14: ...y to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves Installation Continued Figure 13 External Regulator With Vent P...

Page 15: ...or fittings CHECKING GAS CONNECTIONS WARNING Testallgaspiping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never use an open...

Page 16: ...Closed Equipment Shutoff Valve Figure 16 Checking Gas Joints Propane LP Tank Equipment Shutoff Valve Control Valve Location Figure 17 Checking Gas Joints Gas Meter Equipment Shutoff Valve Control Valv...

Page 17: ...ng It is very important to install these logs exactly as instructed Do not modify logs Only use logs supplied with heater 1 Place front log 1 on grate fingers Make sure front log rests firmly between...

Page 18: ...ON Figure 21 Installing Crossover Log 4 CCL3930PR NRA Shown Log 2 Log 3 Pegs Figure 22 Installing Crossover Log 5 CCL3930PR NRA Shown AUTO OFF ON 7 Figure 24 Installing Crossover Log 7 to Models CCL39...

Page 19: ...WARNING Burners will come on automatically within one minute when the selector switchisintheONpositionafter the pilot is lit FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these in...

Page 20: ...light pilot The pilot is attached to the front burner If needed keep pressing ignitor button until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for...

Page 21: ...here be tween HI and LO Slide the selector switch to the REMOTE position see Figure 27 Note The burner may light if hand held re mote was on when selector switch was last turned off You can now turn t...

Page 22: ...Yourlocal computer store hardware store or home center may carry compressed air in a can If using com pressed air in a can please follow the directions on the can If you don t follow directions on th...

Page 23: ...hen in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tub...

Page 24: ...After ODS pilot lights keep control knob pressed in 30 seconds 3 Fully open equipment shut off valve 4 A Contact local natural or propane LP gas company B Clean ODS pilot see Cleaning and Maintenance...

Page 25: ...on and Ventilation require ments page 6 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural or propan...

Page 26: ...ocate and correct all leaks see Checking Gas Con nections page 15 2 Replace control valve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Con nections...

Page 27: ...0NRA Rating Variable 20 000 39 000 Btu Hr Type Gas Natural Ignition Piezo Manifold Pressure 3 5 W C Inlet Gas Pressure in of water Max 10 5 W C Min 5 W C CCL3924PRA and CCL3930PRA Rating Variable 20 0...

Page 28: ...27 18 23 12 11 14 4 5 1 2 17 10 21 20 22 6 7 3 9 20 16 8 15 29 28 28 25 26 O F F P I L O T O N H I L O O F F P I L O T O N H I L O 24 31 13 Parts MODELS CCL3924PRA CCL3924NRA CCL3930PRA and CCL3930NRA...

Page 29: ...Pilot Tube 1 16 103781 02 103781 02 Gas Control Valve LP 1 103781 01 103781 01 Gas Control Valve NG 1 17 103345 01 103345 01 103345 01 103345 01 Lower Bracket 1 18 M11084 38 M11084 38 M11084 38 M1108...

Page 30: ...elayed ignition heater will not produce specified heat propane LP gas supply may be low You may feel your gas pressure is too low If so contact your local propane LP gas supplier If this product is mi...

Page 31: ...FMI PRODUCTS LLC at 1 866 328 4538 for information You can also write to the address listed on the back page of this manual RECEIVER AND HAND HELD THERMOSTAT REMOTE CONTROL KIT MLCR M For all Remote...

Page 32: ...product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic mat...

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