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Comfort Glow 25-900-001, Installation And Operating Instructions Manual, Page: 1 / 29

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HOMEOWNER’S INSTALLATION AND OPERATING INSTRUCTIONS

ELECTRIC FIREPLACE INSERT

MODEL #25-900-001

For installation with 
Comfort Glow
Fireplace Mantel

Questions, problems, missing parts? 

Before returning to your retailer, call our

customer service department at 1-800-776-9425, 

8:30 a.m. –5:00 p.m. EST, Monday – Friday.

20-10-213 Rev.4/14

C           US

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

WARNING!

IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY,

AN ELECTRICAL SHOCK OR FIRE MAY RESULT

CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

IMPORTANT INSTRUCTIONS

PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE

Français p. 19

Español p. 39

Summary of Contents for 25-900-001

Page 1: ...nt at 1 800 776 9425 8 30 a m 5 00 p m EST Monday Friday 20 10 213 Rev 4 14 C US INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference WARNING IF THE INFORMAT...

Page 2: ...will void the warranty Please read the Installation Operating Instructions before using this appliance TABLE OF CONTENTS Safety Information 3 5 Installation Instructions 6 9 Operation Instructions 10...

Page 3: ...here it will not be tripped over 11 To disconnect this appliance turn controls to the off position then remove plug from outlet 12 Connect to properly grounded outlets only 13 This appliance when inst...

Page 4: ...mended and must not be longer than 50 ft 15 2 m Do not coil or cover the extension cord Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the ri...

Page 5: ...s However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined...

Page 6: ...6 INSTALLATION INSTRUCTIONS Fireplace Dimensions Specifications 120 V AC 60Hz 1350W 12A 24 1 4 in 616 mm 9 13 32 in 239 mm 20 1 4 in 514 mm Frequency Voltage Heater Rating Max Amps Width Depth Height...

Page 7: ...7 INSTALLATION INSTRUCTIONS Package Contents PART DESCRIPTION QUANTITY A Mounting Bracket Kit 2 B Screw ST4 4 C Infrared Remote Control 1 JY 3B A B C...

Page 8: ...arefully for visible damage If you have any problems with installation operation missing parts or damage please call 1 800 776 9425 for service DO NOT dispose of packaging until you are satisfied with...

Page 9: ...opening until the metal trim makes contact with the front of the mantel 4 Install the mounting brackets provided with the insert in the pre drilled holes on the bottom of the insert see Figure 2 5 Car...

Page 10: ...n the heater is first turned on it will come on at the lowest room temperature setting 68 F 20 C Each time the Heater Control button is pressed the temperature set point increases 2 F 1 C allowing you...

Page 11: ...nit has the controls required to turn ON OFF both the main power and the heater If you prefer to use the touchpad control on the fireplace unit itself open the control panel sliding cover to access th...

Page 12: ...ton is pressed the flame brightness decreases The only way to turn off the flame effect completely is to turn off the Main Power button Heater Control Button This button controls the heater ON OFF and...

Page 13: ...ever periodic cleaning vacuuming of the appliance around the air intake and exhaust as well as the fan heater is recommended For heavy or continuous use periodic cleaning must be done more frequently...

Page 14: ...de and for US installations the National Electrical Code ANSI NFPA NO 70 If repairing or replacing any electrical component or wiring the original wire routing color coding and securing locations must...

Page 15: ...tive heater switch 3 Defective heater assembly 4 Loose wiring 5 Dirty or clogged sliding door 6 Thermostat has been satisfied 1 Make sure the fireplace is plugged in to a standard 120V outlet 2 Check...

Page 16: ...t s repair replacement or otherwise of same will not be covered by this warranty nor shall the manufacturer assume responsibility for same Further the manufacturer will not be responsible for any inci...

Page 17: ...6AC Description Top panel Trim assembly Flame panel Mounting bracket kit Heater Right side panel assembly Back panel Screen Left side panel assembly Remote control Control panel graphic Power cord con...

Page 18: ...18 Printed in China...

Page 19: ...UMER Retain this manual for future reference WARNING IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF...

Page 20: ...d will void the warranty Please read the Installation Operating Instructions before using this appliance TABLE OF CONTENTS Safety Information 3 4 Package Contents 5 6 Operating Instructions 7 Care and...

Page 21: ...ppliance turn controls to the off position then remove plug from outlet 12 Connect to properly grounded outlets only 13 This appliance when installed must be electrically grounded in accordance with l...

Page 22: ...d must not be longer than 50 ft 15 2 m Do not coil or cover the extension cord Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fir...

Page 23: ...5 PACKAGE CONTENTS A Electric Heater Wood Mantel 1 PART DESCRIPTION QUANTITY A...

Page 24: ...ICATIONS VOLTAGE 120V AC FREQUENCY 60HZ AMPS 12A HEATER RATING 1350W Sides 2 27 64 in 61 5 mm Floor 0 in 0 mm Top 2 in 51 mm Front 36 in 914 mm Rear 0 in 0 mm Clearance to Combustibles A 10 88 in 276...

Page 25: ...t see Safety Information on Pages 3 and 4 Flame Effect Toggle POWER switch ON The POWER indicator light will glow Flame effect will be visible through the front glass Heat Low With the POWER switch ON...

Page 26: ...s 4 This product uses tempered glass Replacement of the glass supplied by the manufacturer should be done by a qualified service person Light Bulb Inspection and Replacement The flame effect is create...

Page 27: ...anadian Electrical Code and for US installations the National Electrical Code ANSI NFPA NO 70 If repairing or replacing any electrical component or wiring the original wire routing color coding and se...

Page 28: ...1 Defective fan 2 Defective heater assembly 1 Incorrect operation 2 Defective heater switch 3 Defective heater assembly 4 Loose wiring 5 Dirty or clogged vents 1 Make sure the fireplace is plugged in...

Page 29: ...he defective part s 5 Any installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by th...

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