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Remote not working with your TV?

 

The remote has to be programmed 
to the TV and/or audio receiver to 
control power, volume, and input. Go 
to the Remote Settings screen on X1 
to program control of your TV and 
audio receiver.

Need help? Say “Remote help” to see 
tips & tricks for using your remote.

Voice command not working? Make 
sure you’re pressing the Voice button 
while you speak into the remote, and 
release it when complete.

Need to pair with another box? If 
you want to use your remote with a 
different set-top box repeat step 3 
while pointing the remote at the box.

Looking for more information?

 

Visit 

Xfinity.com/remotes

 for additional 

help with Xfinity remotes

Voice Remote

Start

FCC Compliance Statement

Meet Your Remote

 

Turn On Your Remote 

Pair Your Remote for Voice Control 

Troubleshooting

This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to part 15 of the FCC rules. These limits 
are designed to provide reasonable protection 
against harmful interference in a residential 
installation. This equipment generates, uses, and 
can radiate radio frequency energy and, if not used 
in accordance with the instructions, may cause 
harmful interference to radio communications.

There is no guarantee that interference will not 
occur in a particular installation. If this equipment 
does cause harmful interference to radio or 
television reception, the user is encouraged to try 
to correct the interference by one or more of the 
following measures:

 

•    Reorient or relocate the receiving antenna.

 

•    Increase or decrease the separation 

between the equipment and receiver.

 

•    Connect the equipment into an outlet on a 

circuit different from that which the receiver 
is connected.

 

•    Consult the dealer or an experienced remote 

control / TV technician for help.

 

•    It is strongly recommended that the TV be 

plugged into a separate wall outlet.

The user is cautioned that changes and modifications 
made to this equipment without the approval of the 
manufacturer could void the user’s authority to 
operate this equipment.

This device complies with part 15 of the FCC rules. 
Operation is subject to the following two conditions: 
(1) This device may not cause harmful interference, 
and (2) this device must accept any interference 
received, including interference that may cause 
undesired operation.

FCC ID: MG3-4352

Mic / Status LED

Pick up your remote and remove 
the 

“Pull” tab

 on the back by 

pulling up

 on the tab. The Status 

LED will 

blink green 

four times 

as the remote powers up (about 5 
seconds).

Make sure your 

TV

 and 

set-top 

box

 are turned on.

A

B

B

C

Your remote arrives with the AA batteries already installed, but not 
activated. Here is how to power it on for the first time.

Press and hold the 

Xfinity 

button

 

and 

Info 

 button until the status 

LED 

changes

 

from red to green

 

(about 5 seconds). 

You should see the an on-screen 
confirmation when the remote 
is paired. If you do not see 
confirmation, press the Xfinity 
button again.

Once your remote is paired, follow 
the 

on-screen instructions

 to set 

up power, volume, and input control 
for your TV. 

A

Use Voice Control to search for networks and shows, set DVR recordings, 
and get recommendations. 

Voice Control

Push and hold to talk. 
Discover content by 
channel, program or  
key words.

Save

Starts recording the 
program you are watching 
or saves future programs 
to your DVR.

Info

Displays information 
about programs and 
notifications.

TV Input 

Changes to the next 
available input on your TV.

Number Keys

Use predictive text (T9) to 
quickly search for content.

XFINITY / Menu

Access Guide, Saved, 
XFINITY On Demand, Apps, 
Search, and Settings.

Back Arrow

Press and release for Last. 
Press and hold for 2 
seconds to Exit.

Power

Now that your remote is set up, 
press and hold the 

Voice button

 to 

ask “what can i say?” for some voice 
command suggestions. 

Pairing

Successful

 

 

 

Summary of Contents for Voice Remote

Page 1: ...Voice Remote Start ...

Page 2: ...Search and Settings Back Arrow Press and release for Last Press and hold for 2 seconds to Exit Power 1 Meet Your Remote Mic Status LED Voice Control Push and hold to talk Discover content by channel program or key words Save Starts recording the program you are watching or saves future programs to your DVR Info Displays information about programs and notifications TV Input Changes to the next avai...

Page 3: ...h the AA batteries already installed but not activated Here is how to power it on for the first time 2 Turn On Your Remote Pick up your remote and remove the Pull tab on the back by pulling up on the tab The Status LED will blink green four times as the remote powers up about 5 seconds Make sure your TV and set top box are turned on A B Your remote arrives with the AA batteries already installed b...

Page 4: ...nd hold the Voice button to ask what can i say for some voice command suggestions Pairing Successful 3 Pair Your Remote for Voice Control B C Press and hold the Xfinity button and Info button until the status LED changes from red to green about 5 seconds You should see the an on screen confirmation when the remote is paired If you do not see confirmation press the Xfinity button again Once your re...

Page 5: ...emote help to see tips tricks for using your remote Voice command not working Make sure you re pressing the Voice button while you speak into the remote and release it when complete Need to pair with another box If you want to use your remote with a different set top box repeat step 3 while pointing the remote at the box Looking for more information Visit Xfinity com remotes for additional help wi...

Page 6: ...rence by one or more of the following measures Reorient or relocate the receiving antenna Increase or decrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer or an experienced remote control TV technician for help It is strongly recommended that the TV be plugged into a separ...

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