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Version 1.03

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Global Scanning UK Ltd © 2017

ScanApp Le Installation

•

Identify network connected PCs on which to install the ScanApp Le. The PC needs to be on and
the ScanApp Le running to allow the scanner to Scan to PC.
Insert the CD into the selected PC and the installation will automatically start.
Note: You can install the ScanApp Le on many PCs.

•

If your PC shows a User Account Control warning, select Yes to allow the app to run.

•

Select the language for the ScanApp Le you wish to install.

•

If your PC does not already include Microsoft’s

® Visual C++ Redistributable files, the following

install Windows will appear. S

elect “I agree to the terms and conditions” and select Install.

When

complete, select Close.
(If you do not see these Windows, it is not a problem. It means the PC has these components
installed already).

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Summary of Contents for L24e

Page 1: ...Version 1 03 1 Global Scanning UK Ltd 2017 L24e L36e Large Format Scanner User Manual V1 03 June 2017 ...

Page 2: ...nu navigation 14 Sleep mode 16 Information messages 16 Configuring the language of the scanner 17 Configuring the Network Mode of the scanner 18 Configuring the network connection of the scanner 20 DHCP 20 Static IP Address 21 ScanApp Le Installation 23 ScanApp Le Operation 26 ScanApp Le Error Messages 29 Configuring the scanner s devices 30 Configuring the Printers 30 Configuring the PCs 33 Opera...

Page 3: ...ngs 68 Saving Scanner Settings 70 Maintenance 71 Cleaning 71 Consumables 71 Calibration 72 Stitch Adjustment 74 Scan Length Adjustment 76 Loading Firmware 79 Troubleshooting 81 Error Codes 81 Operation errors 82 Document does not feed correctly 82 Scanner LED is not on 82 The scanner LED remains Orange when powered on 82 Scan or copy is blank 82 Scan to USB does not work 82 Scan to PC shows a shor...

Page 4: ...Version 1 03 4 Global Scanning UK Ltd 2017 Glossary of Terms 88 Icon Guide L4e L36e Function Settings 89 Icon Guide L4e L36e Scanner Settings 90 ...

Page 5: ...Beware of trapping fingers when opening or closing the scanner Beware of exposed electrical connectors if the covers are removed No user serviceable parts inside Keep the scanner out of direct sunlight Do not shock the scanner Use the supplied power supply only Keep the scanner dry Operating Environment Relative humidity 10 90 Temperature 10C 35C ...

Page 6: ...g current Power supply L24e L36e Large Format Scanner 19V 3 42A FSP065 REBXX X 0 9 A Z or Blank Scanner Overview Main Features Functions o Scan to USB memory stick o Scan to network connected PC o Copy o Copy Archive Touch Screen Optical resolution 600dpi SingleSensor patented single in line image array Dual sided LED illumination of original documents reduces the shadow effect occurring at crease...

Page 7: ...nt size guide Paper tray catch Paper Guides Paper tray catch USB stick slot User Interface UI LCD touch screen Power switch Power Ethernet connector A pair of Magnetic Document Edge Guides are supplied and can be positioned on the paper tray to help align and position a document They are marked as L Left and R Right ...

Page 8: ...side a cardboard sleeve inside a sealed plastic bag Remove the packing from the top of the scanner and remove the scanner from its protective plastic bag and place on a suitable table Remove the transit tape from the scanner Using the two levers carefully open the scanner and remove the foam packing strip from inside the scanner Close the scanner by lifting the paper tray with both hands until the...

Page 9: ...y Ethernet Cable 1 Screw Hexagon Socket Button Head M4x10 6 Mains Cable 1 Thumb screw 2 Power Supply 1 Cable clip 1 3mm Hex Tool 1 Scanner mounting brackets 1 x Left side 1 x right side 2 PC Software Documentation CD 1 L24e L36e Scanner Quick Start Guide 1 Calibration Target 1 Screw Hexagon Socket Head M4x35 2 Paper Edge Guides Pair 1 Desktop Feet Pair 1 Document Return Guide s 1 for L24e 3 for L3...

Page 10: ...er Supported printers iPF 670 671 770 771 Repeat the following steps for both sides of the printer o Remove the screw using the 3mm hex tool supplied Left side Right side o Remove the 2 covers o Fit the scanner mount using 3 screws and 3mm hex tool supplied o Replace the lower cover o Left and right scanner mount fitment complete ...

Page 11: ...ront IMPORTANT Secure in place using the 2 thumb screws provided Failure to do so could result in the scanner falling off the mounts Attach the cable clamp to the right side scanner mounting bracket Fit 1 document return guide to the rear of the scanner in the centre For the L36e fit additional document return guides either side The L24e has 1 document return guides The L36e has 3 in total ...

Page 12: ...ging the Document Return Guides or the cables The feet are in 2 sections The parts that fits under the scanner are slotted into the scanner s plastic feet These are identical left right The rear sections are different left right The right side as viewed from the front of the scanner has a larger offset to go around the extra plastic housing where the cables connect These sections are screwed to th...

Page 13: ...to be able to Copy If the printer is NOT on the network use a direct Ethernet cable connection from the scanner to the printer but this is not the preferred connection as the system will not be able to Scan to PC o iPF printer connections Ethernet port USB port Connect the power cable to the rear of the scanner and connect the power supply to the mains Use the supplied power supply only Pass the c...

Page 14: ...uminate and after a few seconds it turns blue and the LCD displays various icons If the LED remains amber check the paper tray is closed correctly LED Power on Flashing approximately every second scanning Flashing every 10 seconds sleep mode Scanner paper tray open LCD Touch Screen Menu navigation Home page shows Copy Scan to PC Scan to USB Copy Archive Scanner Settings ...

Page 15: ... can be changed to your preferred Function Settings See Functionality Saving your preferred Function Settings as power on Defaults Press an icon to enter a menu A white box indicates it has been selected Use the left right arrows when available to scroll to more options Home Go to Home page Cancels any changes if in a Function Settings Menu Back Go back up 1 level Tick Save selection and go back u...

Page 16: ...minutes of no use to save electricity The time cannot be changed or the feature disabled When in sleep mode the scanner consumes very little power It will flash the Blue LED every 10 seconds To exit sleep mode press the touch screen Information messages Scanner working Scanner open The paper tray is open close the scanner No Document loaded ...

Page 17: ...the language of the scanner Turn on the power switch on the side of the scanner From the Home Page select Scanner Settings Scroll to the left and select Language Select Language o English Text Sets Network Mode Plus o Japanese Text Sets Network Mode Standard ...

Page 18: ...Version 1 03 18 Global Scanning UK Ltd 2017 Configuring the Network Mode of the scanner From the Home Page select Scanner Settings Scroll and select Network Mode ...

Page 19: ... file type the scan data is stored internally on the scanner then sent to the USB No PC is required 4 Copy Archive The scan data is transferred directly to the PC while scanning to make the scanner available for the next job sooner The ScanApp Le then sends print data to the printer and saves the scan file o Standard Mode Default for Japanese language Uses internal scanner memory as a scan data bu...

Page 20: ...k connection of the scanner DHCP From the Home Page select Scanner Settings Scroll and select the scanner Network Icon then DHCP o After selecting DHCP the scanner will request an IP address from the server and then display it automatically Use the Home button to exit ...

Page 21: ...17 Static IP Address A static IP address and subnet mask should be entered and configured by your network administrator or IT support provider From the Home Page select Scanner Settings Scroll and select the scanner Network Icon Select Static ...

Page 22: ...ter the required values Use the Delete Key to remove the current address and type in the new address including all 0s Press the Enter key to save Cancel Back up 1 level Cancel number entry and exit this menu Home Back to Home screen Cancel number entry and exit this menu ...

Page 23: ...e You can install the ScanApp Le on many PCs If your PC shows a User Account Control warning select Yes to allow the app to run Select the language for the ScanApp Le you wish to install If your PC does not already include Microsoft s Visual C Redistributable files the following install Windows will appear Select I agree to the terms and conditions and select Install When complete select Close If ...

Page 24: ...cense agreement and if you agree select I accept the agreement and select Next Select Next Next Wait for the program to install then select Finish Browse to the Documents folder on the CD This folder contains the L24e L36e User Manuals and software release notes Please read and or print the documents ...

Page 25: ... time the PC is started The ScanApp Le interface window can be displayed by selecting the Show Hidden Icons in the bottom right hand corner of the PC screen You can right click the icon and click Restore to Open the ScanApp Le window Selecting Exit will stop the ScanApp Le and prevent it from receiving Scan to PC scan files ...

Page 26: ...anApp Le picks up the IP address for the wrong subnet In this case start the ScanApp Le with only the required network connection active Once the ScanApp Le has connected to the correct subnet the other network connections can be started o Browse to select your preferred Scan to PC destination folder o Cloud connectivity Please ensure Direct Print Share has been installed on the PC Cloud connectio...

Page 27: ...Version 1 03 27 Global Scanning UK Ltd 2017 o Scanner Information Lists all available L24e L36e scanners on the subnet Select the scanner you wish to review Select it ...

Page 28: ...to the network then press the Refresh button to refresh the list of connected scanners Download a text file with scanner information including all allocated PC numbers and printer numbers Note PC No10 is the PC assigned for the Plus functionality Close the Window and it will remain running as a Windows Tray Application ...

Page 29: ...e Refresh button in the ScanApp Le No Scanners Found Error The ScanApp Le is unable to connect to the scanner See Operational errors No Printers Found Error The ScanApp Le is unable to connect to the scanner See Operational errors Internet Connection Error Power cycle scanner and restart ScanApp Le If problem persists call service Invalid File Error Power cycle scanner and restart ScanApp Le If pr...

Page 30: ...to search before each operation To achieve this the scanner must first discover the available devices and assign them numbers A list of discovered devices is stored on the scanner and re established when the scanner is powered on This list consists of MAC addresses which means it does not matter if the PC or printer has a new IP address next time around The scanner can define numbers for a maximum...

Page 31: ...le the scanner searches for available supported iPF printers It will then list the available printers by model and their Serial Number The Green Dot indicates it is online A red dot indicates it is offline Go back up to the Printer Setup menu to define printer numbers Select 1 then from the list select the printer you wish to be assigned 1 ...

Page 32: ...ect the printer you wish to be assigned 2 Go back up to the Printer Setup menu to define printer numbers Select 3 then from the list select the printer you wish to be assigned 3 In this example we have 3 available printers and we have set as follows Printer 1 iPF670 S N BAFK2437 Printer 2 iPF770 S N BACR9493 Printer 3 iPF770 S N BAFK2455 ...

Page 33: ... PCs we must first search for available devices on the network and assign them number The PC can then be selected by this number From the Home Page select Scanner Settings Scroll and select PC Select Auto followed by tick to start the search for available printers on the network ...

Page 34: ...ilable PCs by their PC name The Green Dot indicates it is online A red dot indicates it is offline Go back up to the PC Setup menu scroll and select the Plus PC which is used for the additional functionality when the Network Mode Plus Go back up to the PC Setup menu to define PC numbers Select 1 then from the list select the PC you wish to be assigned 1 ...

Page 35: ... the PC Setup menu to define PC numbers Select 2 then from the list select the PC you wish to be assigned 2 In this example we have 2 available PCs running the ScanApp Le and we have set as follows Plus PC GS UK WS 0010 PC 1 GS UK WS 0010 PC 2 DESKTOP 45SN6I6 ...

Page 36: ...using auto size the exact position is not critical If using fixed sizes align to the appropriate mark on the document size strip ISO DIN sizes are shown above the line ANSI sizes are shown below the line to the left only ARCH sizes are shown below the line to the right only Aligning a document can be made easier by fitting either 1 or 2 Paper Edge Guides Using two hands hold the document at both s...

Page 37: ...jammed open the scanner and remove the document by hand The jammed document can be removed from the front or back of the scanner as preferred See Opening Closing the scanner Opening Closing the scanner Do not leave the scanner open for long periods of time The scanner is opened by releasing the two levers at the same time Close the scanner by holding both sides of the paper tray and lifting it unt...

Page 38: ...ick in to the L24e L36e scanner The USB stick must have been formatted as FAT32 and have a maximum capacity no greater than 128GB Do not use a USB extension cable Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page select the SCAN to USB function Select USB Scan Settings and select file type TIFF...

Page 39: ...r the scan data to the USB stick displaying the complete Wait for the hour glass to disappear after which and the USB stick can be removed WARNING Removing the USB stick during the data transfer process will corrupt the scanned image Insert the USB stick into any PC and open the Scan000X file using any standard picture viewer The number of the Scan file on the USB stick will start at 0001 and incr...

Page 40: ...p Le is running on the PC assigned for the Plus functionality See Configuring the PCs Ensure the Network Mode Plus See Configuring the Network Mode of the scanner Insert a USB memory stick in to the L24e L36e scanner The USB stick must have been formatted as FAT32 and have a maximum capacity no greater than 128GB Do not use a USB extension cable Insert a document into the approximate centre of the...

Page 41: ...ness 0 BP 1 WP 1 Crop off Press the Green button to start the function Note If a Plus PC has not been assigned the scanner will search for available PCs running the ScanApp Le during the Scan to USB process Once a PC has been selected start the Scan to USB function again Cancel Pressing the Red Stop button will stop the scanner immediately If the file type M PDF Multi Page PDF insert the next page...

Page 42: ...ritten back to the USB stick at the scanner The scanner will transfer the scan data to the USB Wait for the hour glass to disappear after which and the USB stick can be removed WARNING Removing the USB stick during the data transfer process will corrupt the scanned image Insert the USB stick into any PC and open the Scan000X file using any standard picture viewer The number of the Scan file on the...

Page 43: ...scanner o Network Mode Plus The scan data is transferred directly to the PC while scanning to make the scanner available for the next job sooner The ScanApp Le compresses and saves the scan file o Network Mode Standard The scan data is stored internally on the scanner then sent to the PC to prevent the scanner exceeding the data rate capability of the network Insert a document into the approximate...

Page 44: ...select the PC before completing each scan To change the PC select the Scan to PC Settings Scroll and select PC Select the PC you wish to use Note The Hostname of the assigned PC is displayed at the top of the screen If the Hostname is displayed in Red then that PC is not on or the ScanApp Le is running The status of the connection is updated only when you enter the menu Select Scan to PC Settings ...

Page 45: ...esolution Auto size Brightness 0 BP 1 WP 1 Crop off Press the Green button to start the function Cancel Pressing the Red Stop button will stop the scanner immediately If the file type M PDF Multi Page PDF insert the next page when prompted When all the pages have been added press the red stop button to close the file ...

Page 46: ...mplete the transfer to the PC and the hour glass to disappear On the PC the ScanApp Le will show Scan Completed The scan file will be saved in the Scan Directory set in the ScanApp Le Open the scan file using any standard picture viewer PDF files will open automatically in the PC s default PDF viewer The Scan file name is date time as follows YYYY M D H M S 2016 8 3 15 11 1 ...

Page 47: ... of the scanner Ensure the printer is on line and ready to print Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page enter the Copy menu The printer to be used for Copying is shown on the Copy page This photo shows the current printer selected as iPFX which means the scanner will complete an Auto...

Page 48: ...en If the Serial Number is displayed in Red then that Printer is not available The status of the connection is updated only when you enter the menu Save this as your default Function Settings in the Scanner Settings menu See Functionality Saving your preferred Function Settings as power on Defaults Leave the remaining Copy Settings at default Colour mode Standard Resolution Auto size Brightness 0 ...

Page 49: ...essing the Red Stop button will stop the scanner immediately The document will be scanned to internal memory and the document will be ejected The scanner will then transfer the scan data to the printer Wait for the scan data to complete the transfer to the printer Collect your copy from the printer ...

Page 50: ... the scanner Ensure the printer is on line and ready to print Insert a document into the approximate centre of the scanner face up The exact position is not critical as we will scan using Auto Size From the Home page enter the Copy menu The printer to be used for Copying is shown on the Copy page This photo shows the current printer selected as iPFX which means the scanner will complete an Auto Pr...

Page 51: ...en If the Serial Number is displayed in Red then that Printer is not available The status of the connection is updated only when you enter the menu Save this as your default Function Settings in the Scanner Settings menu See Functionality Saving your preferred Function Settings as power on Defaults Leave the remaining Copy Settings at default Colour mode Standard Resolution Auto size Brightness 0 ...

Page 52: ...y The document will be scanned directly to the ScanApp Le via Ethernet and the document will be ejected Wait for the scan data to complete the transfer to the Plus PC and the hour glass to disappear The scanner is now ready for the next job The ScanApp Le will spool the scan data to the printer Wait for the scan data to complete the transfer to the printer ...

Page 53: ...Version 1 03 53 Global Scanning UK Ltd 2017 Collect your copy from the printer ...

Page 54: ...rk Mode Standard The scan data is stored internally on the scanner then sent to the PC to prevent the scanner exceeding the data rate capability of the network The ScanApp Le then sends print data to the printer and saves the scan file Ensure ScanApp Le is running on the PC you wish to send the scan file See ScanApp Le Operation Ensure the printer is on line and ready to print Insert a document in...

Page 55: ...omplete an Auto PC search and prompt the user to select the PC before completing each scan To change the iPF select the Copy Archive Settings Scroll to iPF and press it Select the iPF you wish to use and select it Note The Serial Number of the assigned iPF is displayed at the top of the screen If the Serial Number is displayed in Red then that Printer is not available The status of the connection ...

Page 56: ...ct Copy Archive Settings and select file type required PDF JPG M PDF Save this as your default Function Settings in the Scanner Settings menu See Functionality Saving your preferred Function Settings as power on Defaults Leave the remaining Copy Archive Settings at default Colour mode Standard Resolution Auto size Brightness 0 BP 1 WP 1 Crop off Scale 100 Copies 1 Press the Green button to start t...

Page 57: ...he next job On the PC the ScanApp Le will show Scan Received The scan file will be saved in the Scan Directory set in the ScanApp Le Open the scan file using any standard picture viewer PDF files will open automatically in the PC s PDF viewer The Scan file name is date time as follows YYYY M D H M S 2016 8 3 15 11 1 The ScanApp Le will also spool the scan data to the printer Wait for the scan data...

Page 58: ...wish to use Not all the Function Settings are available for all functions o Use the left right arrows when available to scroll to more options o Home Go to Home page Cancels any changes if in a Function Settings Menu o Tick Save selection and go back up 1 level o The Functions Settings Icons at the bottom of the screen are also active and provide a shortcut directly to that menu Number of copies C...

Page 59: ...DF Multi Page PDF Keep inserting pages to add to the document When all the pages have been added press the red stop button to close the file Colour mode Default Colour Colour Greyscale Black and White Quality Mode Default Standard Standard High Best ...

Page 60: ...er is loaded ISO sizes ANSI sizes ARCH sizes ISO Dimensions ANSI Dimensions ARCH Dimensions A0 841mm x 1189mm E 34in x 44 in ARCH E 36inx 48in A1 841mm x 594mm D 34in x 22 in ARCH D 36in x 24in A2 594mm x 420mm C 22in x 17 in ARCH C 24in x 18in A3 297mm x 420mm B 17in x 11in ARCH B 18in x 12in A4 297mm x 210mm A 11in x 8 5in ARCH A 12in x 9in Orientation Used with Fixed Sizes only Default Portrait...

Page 61: ...entage Reduction No change Enlargement Adjust Copy size by selecting input and output standard ISO page sizes Input Size Output Size Adjust Copy size by selecting input and output standard ANSI page sizes Input Size Output Size Adjust Copy size by selecting input and output standard ARCH page sizes Input Size Output Size ...

Page 62: ... the input Paper size followed by the output paper size E g From A4 to A3 Go back up to Copy page that will show the scale factor that will be used based on your choice of From To page sizes selected E g A4 to A3 shows a scale factor of 141 Brightness Increase to lighten the image decrease to darken the image Default 0 3 to 3 ...

Page 63: ...darken the shadow areas of the image Makes the blacks blacker Default 1 0 to 6 Crop Removes a 3mm border from all sides of the scanned image Default Off Off On iPF Copy Copy Archive only Select the printer you would like the Copy function to send the print to Default iPFX Auto search select the iPF printer for each Copy operation PC to use for Network Mode Plus ...

Page 64: ...fault The following Function Settings are saved Number of Copies File Type Colour mode Quality Document Size Orientation Copy scale Brightness Black Point White Point Crop iPFX PCX On the scanner UI from the Home page select the Scanner Settings icon Select the Save Settings to folder icon and press OK A tick will be displayed to show it was successfully saved Save current Function Settings as Def...

Page 65: ...anner to prevent the original re entering the scanner If the original is allowed to re enter the scanner it will result in a paper jam and possible damage the original document Recommended Function Settings For Photographic originals where colour accuracy is most important For Graphics Line drawings where sharp distinctive colours are required Default White Point 0 and Black Point 0 White Point 1 ...

Page 66: ...flection and provide a more even image o Glossy originals to avoid them becoming scratched o Irregular shaped or torn documents or multiple documents pieces to scan as a single file o Dirty documents as the carrier sheet can protect the scan glass from storage dust o Semi transparent documents that contain print on both sides can result in show through of the text on the reverse side Scanning such...

Page 67: ...cannot print within That means on a 594mm roll only 588mm can be printed on Therefore copying a 594mm original scan onto the 588mm printable width of the paper will mean the image is shifted 3mm to the side and 6mm 2 x 3mm is clipped from the far side Enabling the Crop feature means the original image is printed correctly by cropping a 3mm border from all around the scan before printing Crop on ...

Page 68: ...anged then select the new value to be used Information There is nothing to adjust Save Current Function Settings as Default See Functionality Saving your preferred Function Settings as power on Defaults Restore Factory Default Function Settings See Functionality Saving your preferred Function Settings as power on Defaults Load Firmware See Loading Firmware ...

Page 69: ... scanner o Plus Mode Default when in English language o Standard Mode Default when in Japanese language iPF Assign numbers to the printers to use you would like the Copy function Search for available Printers Define the Printer numbers See Configuring the Printers PC Assign numbers to the PCs to use you would like the Scan to PC function Search for available PCs Define the PC numbers See Configuri...

Page 70: ...he language of the scanner o English Text Sets Network Mode Plus o Japanese Text Sets Network Mode Standard Engineer Menu For service use only password required Saving Scanner Settings The Scanner Settings are saved automatically through their respective menus Firmware Calibration Stitch adjustment Scan Length Network Mode Assigned printer numbers Assigned PC numbers Scanner Network Settings Langu...

Page 71: ...g components o Top drive rollers o Scan glass o Hold up flap o Bottom rollers Rotate rollers by hand to clean all round Consumables Parts that wear according to operator usage are deemed consumables and can be purchased from your supplier Those L24e L36e scanner parts considered to be consumables are o Scan Glass Sub o Paper Hold Up flap o Calibration Stitch Target ...

Page 72: ...es to prevent the calibration target getting stuck during forward rewind motion required for calibration Clean the scanner Insert the calibration target it must be clean and in good condition into the centre of the scanner face up black end first From the Home Page select Scanner Settings ...

Page 73: ... be scanned back forth until complete Please wait until the scanner returns to the Home screen This process will take a few minutes Return the calibration target to its protective cover for safe keeping Note Calibration Normalisation will not start until calibration sheet is loaded and in the correct orientation Face up black end first ...

Page 74: ... return guides to prevent the calibration target getting stuck during forward rewind motion required for calibration Clean the scanner Insert the calibration target it must be clean and in good condition into the scanner face up black end first From the Home Page select Scanner Settings ...

Page 75: ...ll be scanned back forth until complete Please wait until the scanner returns to the Home screen This process will take a few minutes Return the calibration target to its protective cover for safe keeping Note Auto Stitch will not start until calibration sheet is loaded and in the correct orientation Face up black end first ...

Page 76: ...er face up The exact position is not critical as we will scan using Auto Size We will copy a document and measure the length of both the original and the copy o From the Home Page select the Copy function o Use the default Copy Settings Colour mode Standard Quality Auto size Brightness 0 BP 1 WP 1 Crop off Scale 100 Copies 1 o Start the Copy o The scanner will then transfer the scan data to the pr...

Page 77: ...wing on both the original and the copy Calculate the adjustment figure by dividing the length of the original by the length of the copy Adjustment figure Original drawing length 885mm 0 9910 Copied drawing length 893mm Original Copy o From the Home Page select Scanner Settings ...

Page 78: ...Version 1 03 78 Global Scanning UK Ltd 2017 o Scroll and select Scan Length Adjustment o Use the Delete Key to remove the current value and type in the adjustment figure Press the Enter key to save ...

Page 79: ...ty no greater than 128GB On a PC use Windows Explorer to extract the firmware zipped files to the root of a USB memory stick Place the USB stick into the scanner o If the scanner recognises that the USB stick contains scanner firmware it will automatically open the Load Firmware menu o To select the Load Firmware menu manually from the Home Page select Scanner Settings ...

Page 80: ...re and will indicate progress o DO NOT SWITCH OFF the scanner during the firmware loading process as this can cause permanent damage to the scanner The UI will display the percentage complete while it loads the firmware into the scanner Wait until the firmware has loaded and the scanner has rebooted automatically This will take a few minutes ...

Page 81: ...Mounted Retry USB stick or try another one Format Fat32 128GB max 10 USB Cannot read 11 USB Cannot write 12 USB Full Delete files or try another USB stick 13 USB Cannot Delete Retry USB stick or try another one Format Fat32 128GB max 14 USB Not Closed 15 Printer Not Found See Troubleshooting Operational Errors 16 Printer Error 17 PC Not Found 18 PC Error 19 Stitch Error Power cycle If problem pers...

Page 82: ...nner so both paper tray latches are clicked into place Scan or copy is blank Make sure the original document if fed face up and into the centre of the scanner Scan to USB does not work Ensure the USB memory stick has been formatted as FAT 32 and has a maximum capacity of 128GB Ensure it has enough free space for the scan A lower Scan Quality mode require less space Scan to PC shows a short truncat...

Page 83: ...PC connect an Ethernet cable between the Scanner and the PC using static IP addresses as below Ensure the PC is not also connected to another wireless network If this is working the scanner and ScanApp Le are working as expected If the system does not work correctly when connected via the local network using the desired IP addresses Static or DHCP then the problem lies with the network configurati...

Page 84: ...ve them Cleaning the scanner will remove most vertical lines See Cleaning Colour variation over approximately 8 200mm sections or vertical streaks within these sections Calibrate Vertical lines Dirt on Scan glass or poor calibration Clean the scanner Calibrate if the problem persists Uneven dirty white background Calibrate Broken lines Auto Stitch ...

Page 85: ...uto stitch the scanner to align broken lines Auto stitch adjusts the electronic alignment of each segments of the scan sensor for both front to back and left to right alignment to avoid stitch errors at each intersection See Stitch Adjustment Incorrect Scan or Copy length The drawing length on a scan file or a copy is not the same as on the original document This can be corrected using the Scan Le...

Page 86: ...Max scan length 109 2768mm Weight of scanner L24e 5 28kg 11 6lbs without Doc return guide L36e 6 56kg 14 5lbs without Doc return guide Dimensions width L24e 935mm L36e 1238mm Dimensions height 131mm Dimensions depth Without Doc Return Guide Paper tray folded 146mm Without Doc Return Guide Paper Tray flat 193mm With Doc Return Guide Paper tray folded 206mm With Doc Return Guide Paper Tray flat 253m...

Page 87: ...el i3 i5 or i7 processors 4GB RAM SATA 6 0Gbit sec USB3 on the motherboard and SATA 6 0Gbit 7 200 rpm HDD controller ScanApp Le Software Only L24e and L36e scanner models are supported by the ScanApp Le Scanning cannot be started remotely Modes Scan to USB RGB Greyscale BW TIFF No ScanApp Le Scan to USB RGB Greyscale BW JPG PDF M PDF ScanApp Le available Scan to PC RGB Greyscale BW Tiff JPEG PDF T...

Page 88: ...it ISO International Organization for Standardization Standard paper sizes definition JPEG Joint Photographic Experts Group file format is a commonly used method of lossy compression data is thrown away to provide smaller files for digital images LED illumination Light Emitting Diode Long lasting efficient bright light source LCD display Liquide Crystal Display User Interface screen PDF Portable D...

Page 89: ...cument size Auto ISO sizes ANSI sizes ARCH sizes Orientation Portrait Landscape Copy scale factor Percentage o ISO sizes Input size Output size o ANSI sizes Input size Output size o ARCH sizes Input Size Output Size Brightness 3 to 3 White Point 0 to 6 Black Point 0 to 6 Crop Off On Removes 3mm border Select iPF Select PC Copy Scan to PC Scan to USB Copy Archive ...

Page 90: ...s default Restore factory default Function Settings Load Firmware Calibration Stitch adjustment Scan length adjustment Network Mode Standard Plus mode Define iPF Define PC Network Settings DHCP Language English Japanese Text Engineer use only Information Messages Scanner working Scanner open Close the scanner No paper Load a document ...

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