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SoniQ HQ Plus

 

 1. About Document 

Purpose

 

The purpose of this document is to guide and educate the targeted audience about the Printer and its Printer 
Manager  software  so  that  they  can  easily  and  effectively  handle  as  well  as  use  it  as  per  their  requirements. 
Additionally, this document also provides step-wise instructions for handling various aspects of the printer and 
its  related  software  with  the  help  of  graphical  screens  for  easy  and  better  understanding.  Moreover,  the 
document also describes commonly encountered problems while working with the printer and Printer Manager 
software with appropriate remedial actions. 

Intended Audience 

This document is meant for all the users who want to use the Printer for their printing business. Sometimes, the 
targeted audience has little knowledge about the printer but in most of the cases, targeted audience is much 
familiar with the terminologies of printer and printing business. Thus, this document is designed to facilitate both 
types of users. 

 2. Machine Specifications 

Machine Specifications

 are shown in the table below:  

SoniQ HQ Plus (S4427) 

Printing Technology 

Drop on demand, Piezo Electric Inkjet 

Print Heads 

Industrial Grade Jetting Assemblies 

Media 

Width 

3300 mm (129 in) 

Thickness 

Maximum 3.0mm (120 mil) with liner (Flexible) 

Roll Outer Diameter 

Maximum 300 mm (12 in), 50.8 (2 in) 

Roll Weight 

Maximum 90 kg  

Core Diameter 

76.2 mm (3 in) 

Type 

SAV, PAV Banner, Backlite Film, Window Film, Fabric (Solvent 
Base) 

Printing Width 

Maximum 3200 mm (126 in) 

Ink 

Type 

Solvent/Mild Solvent inks  

Colors 

4 Colors (CMYK) 

Printing Resolutions (DPI) 

Maximum 1440 dpi  

Media Heating  

Pre-heater  and  post-heater,  setting  range  for  the  preset 
temperature: 30 to 60 Degree Celsius. Dryer setting range for 
the preset temperature: 30 to 60 Degree Celsius   

Connectivity 

High Speed USB 

Power Requirements 

AC 220 V +10%, 20Amps, 50/60 Hz  

Dimensions 

4525 x 885 x1500 mm (LxWxH) 

Weight (approx. with stand) 

642 kg 

Environmental 

Power ON 

Temperature: 18 to 28 Degree Celsius 
Humidity: 20 to 80 % RH (Non-Condensing) 

Power OFF 

Temperature: 5 to 40 Degree Celsius 
Humidity: 20 to 80 % RH (Non-Condensing) 

Summary of Contents for S4427

Page 1: ......

Page 2: ...lus machine without anyone else assistance The information provided in this document ensures its uniqueness and language quality For safe and proper use of the product please read this manual carefull...

Page 3: ...Options 10 Setting Menu 10 Tools Menu 14 Help Menu 14 6 Getting Ready for Printing 15 Switch ON Procedure 15 Loading Media 16 Ink Refilling 18 Feeding Password 19 7 Printing 21 Nozzle Testing 21 Print...

Page 4: ...35 Head Spraying 36 9 Shutdown Capping the Print Head 37 10 Maintenance 38 Print Head Maintenance 38 Maintenance of Machine Motion Parts 38 Equipment Cleaning 38 Power System Maintenance 38 Control Sy...

Page 5: ...is document is designed to facilitate both types of users 2 Machine Specifications Machine Specifications are shown in the table below SoniQ HQ Plus S4427 Printing Technology Drop on demand Piezo Elec...

Page 6: ...is shown as below Fig 1 Displaying the Front View Table 1 Different Parts of SoniQ HQ Plus 1 Carriage Unit Location 2 Front Cover 3 Console TFT Screen 4 Emergency Switch 5 Control Panel Unit 6 Leveler...

Page 7: ...iQ HQ Plus Back View The Back View of the machine is shown as below Fig 2 Displaying the Back View Table 2 Different Parts of the Machine 1 Media Lever 2 Supply Roller 3 Power Inlet Machine and Heater...

Page 8: ...anel Screen is shown as below Fig 3 Displaying the Control Panel The detailed view of controls is shown in the image below Fig 4 Displaying the SoniQ HQ Plus Controls Post Heater Pre Heater HEAD HEATE...

Page 9: ...e print head power HEATER Turn ON OFF the pre and post heaters MEDIA TAKE UP Enable to turn ON OFF control different modes auto manual and change direction forward reverse of the media take up MEDIA S...

Page 10: ...b Delete Job Print Job Pause or resume Abort job check nozzle Auto clean Move left Move right Set print origin Move forward Move backward Move carriage to origin and Edit job are available as buttons...

Page 11: ...be created for further references Load Using this option you can load the previously saved machine s settings Save To Printer When you click on this option all the current settings get saved in the Ma...

Page 12: ...motor during printing o Job Space Set space between multiple jobs o Feather Feather type should be Gradient only and intensity percentage of the feather should be 5 100 as per the media type o Multip...

Page 13: ...ation for spraying set as 100 If the duration increased spray frequency gets decreased o Print Pre spray Time This is the duration of spray before start of print This option works when the Spray Befor...

Page 14: ...ion of different options available under the Preference tab View Mode Enable to set the Printer Manager screen view Language Enable to change the language of the Printer Manager Unit Enable to set the...

Page 15: ...option you can perform different types of calibration viz Angle Check Vertical Check Nozzle Check and more For more details please read the Calibration Wizard section carefully Auto stop pump ink whe...

Page 16: ...h ON the print engine and heater power buttons as shown below Fig 14 Switch ON the Print Engine and Heater Power Step 8 Load the media refer to the Media Loading section Step 9 Turn on the computer sy...

Page 17: ...2 Unwind the media roll to reach near the platen and hold it Step 3 Insert the taken out media between the platform and the pinch roller Step 4 Pull the media out in front of the machine Step 5 Holdin...

Page 18: ...ake Up roller Optional or let the media down by issuing the Print command Step 9 Paste the front edge of the media on the core Step 10 Turn on the Take Up System and observe the media direction either...

Page 19: ...ended ink in the printer for high printing quality as well as long life of print and print heads To refill ink open the left door of the printer and replace ink bottles if empty Ink gets filled in the...

Page 20: ...u Tools Password path as shown below Fig 20 Selecting the Password Option The Password window appears on the screen as shown below Fig 21 The Password Window Step 2 Feed Password in the Time Password...

Page 21: ...Page 20 of 42 SoniQ HQ Plus Password Screen Refer to Fig 21 About Screen Fig 22 Displaying the About Us Screen...

Page 22: ...e below Fig 23 Good and Bad Nozzle Test Result To check the nozzle click on the Check Nozzle icon available on the Quick Access Toolbar as shown below Fig 24 Clicking the Check Nozzle Icon In case of...

Page 23: ...ensure good printing quality To open the Calibration Wizard click on the Main Menu Tools Calibration Wizard path as shown below Fig 25 Selecting the Calibration Wizard Option This should bring up the...

Page 24: ...ccuracy and quality Bi direction Calibration Bi directional calibration is performed to achieve dot placement accuracy between the Left to Right and Right to Left print sweeps If the bi direction offs...

Page 25: ...rom the default set value It has to be performed for each print mode whichever is required Left to Right and Right to Left Calibrations Left to Right Calibration is performed to achieve dot placement...

Page 26: ...ss the printer moves the media forward for the next pass This movement of media is called a step The distance by which the media is moved is called the step size and it has to be accurate Step size er...

Page 27: ...ude that the pattern is corrected at 0 position The Step Calibration and its parameters are shown in the image below Fig 31 The Step Calibration Parameters Note Base Step value should be 51141 Follow...

Page 28: ...ess Toolbar as shown below Fig 33 Selecting the Set Print Origin Option On clicking the Set print origin icon the current position of the carriage gets updated in the Origin X text box as shown below...

Page 29: ...viz Standard Speed and Low Adding Jobs There are two ways to add jobs in the Job List area viz the Add Job button and right click on the Job List area Follow these steps to add jobs in the Job List ar...

Page 30: ...Page 29 of 42 SoniQ HQ Plus Now the selected image appears in the Job List area as shown below Fig 38 Displaying the Added Job and Their Details...

Page 31: ...below Fig 39 Displ0aying the Context Menu On selecting the Add Job option the Open window appears and follow the above mentioned steps to add more jobs Note To delete the selected job click on the De...

Page 32: ...agging the image preview And its height and width can be adjusted Also the crop margins can be adjusted in x and y direction Tile By enabling this desired number of counts in x and y directions can be...

Page 33: ...ping the color profiles are used to automatically perform the color corrections in the image Now you can print an image on the selected media simply by clicking on the Print Job button available on th...

Page 34: ...ting job using the Pause or resume and Abort Job buttons available on the Quick Access Toolbar as shown below Fig 44 Issuing the Pause or resume Command Similarly you can abort the process by right cl...

Page 35: ...er needs to bend down to position it properly Don t move the wiper on the sides of nozzle plate it may attract the dried ink residues along with dust Don t pull out the wiper blade out of head plate a...

Page 36: ...the nozzles If printer is in idle for more than 10 mins please perform the purging process In the printer The Head Purging button for each color is available on the carriage as shown in the below figu...

Page 37: ...may also clear few dry nozzles When heads are sprayed all the nozzles are actuated at a high rate which helps in opening up few dry nozzles of the printer To perform head spraying click on the Spray...

Page 38: ...on Step 4 Wet the tissue with the head cleaning solvent Step 5 Put the wet tissue on the Night Plate The Night Plate has four magnetic points on the corners of it The Night Plate with wet tissue is sh...

Page 39: ...body with static contact to the print head Print head nozzles should be kept clean dust free and also prevent from oxidation Maintenance of Machine Motion Parts Clean and lubricate guide rail at least...

Page 40: ...ta transfer Ground wire is disconnected Encoder scale is having ink stains Pulley or belt is slipping Ripped file is having error PRINT MARGIN IS SHIFTING OR JUNK PRINTING Encoder scale is having ink...

Page 41: ...s and verify by performing nozzle testing Check if any air lock or no ink in the ink pipes Check the ink and air pipe for any cuts or loose connection TAKE UP NOT WORKING Take up switch is not ON or n...

Page 42: ......

Page 43: ...For Any Query Please Contact Us www colorjetgroup com Call us on 91 120 4548195 Email on info colorjetgroup com For Ink Enquiry sales colorjetgroup com For Support support colorjetgroup com...

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