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Issue
Solutions
Scoreboard not showing expected
results.
1) Make sure scoreboard cable is properly connected.
2) Check scoreboard cable connectors for corrosion
and clean or replace as necessary.
3) Ensure that scoreboard DIP switches for each
module are set to the proper physical address.
4) Check logical addresses in the Swimming software.
Event Sequence Download does
not work.
3) Make sure meet management cable is connected to
Meet management port on the back of the timer (see
page 4).
4) Refer to your meet management program manuals.
Gen7 Software is unable to
connect to Gen7 Timer
1) Check that the ethernet cable is securely plugged in
to both devices.
2) If connecting via a switch or router, ensure that this
device is powered on.
3) Ensure that your Windows networking settings match
your timer settings. For most users, this will be the
“Automatic Private IP Address” setting under “Alternate
Configuration” under the “TCP/IP v4” properties of your
ethernet controller.
4) Ask your local IT department if there is anything they
need to do to get your Gen7 on to your facility network.
