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matrIQ Optical Switch
|
matrIQ Switch
Coherent Solutions Ltd.
Version
1.03
27
units purchased. Accessories, including but not limited to fuses, pilot lamps, batteries and
universal interfaces (EUI) used with Coherent Solutions products are not covered by this
warranty.
This warranty excludes failure resulting from: improper use or installation, normal wear and
tear, accident, abuse, neglect, fire, water, lightning or other acts of nature, causes external to
the product or other factors beyond the control of Coherent Solutions.
Certification
Coherent Solutions certifies that this equipment met its published specifications at the time
of shipment from the factory.
Service and Repairs
Coherent Solutions commits to providing product service and repair for five years following
the date of purchase.
To send any equipment for service or repair:
1.
Contact Coherent Solutions, contact details are on the back cover. Support personnel
will determine if the equipment requires service, repair, or calibration.
2.
If possible, back up your data before sending the unit for repair.
3.
Pack the equipment in its original shipping material. Be sure to supply a statement or
report fully detailing the defect and the conditions under which it was observed.
4.
Return the equipment, prepaid, to Coherent Solutions.
Note:
A test setup fee will apply to any returned unit that, after test, is found to meet the
applicable specifications.
After repair, the equipment will be returned with a repair report. If the equipment is not under
warranty, you will be invoiced for the cost appearing on this report. Coherent Solutions will
pay return-to-customer shipping costs for equipment under warranty. Shipping insurance is
at your expense.
I
MPORTANT
Coherent Solutions will charge a fee for replacing optical connectors
that were damaged due to misuse or bad cleaning.