CP1001
Nucleus
®
7
SE
Sound Processor
User Guide
Page 1: ...CP1001 Nucleus 7 SE Sound Processor User Guide ...
Page 2: ...cause harm to person This guide is intended for hearing implant recipients and their carers using the Cochlear Nucleus 7 SE Sound Processor and accessories This guide can also be used as a reference by hearing care professionals NOTES Refer to the relevant sections for cautions and warnings relating to the use of the Nucleus 7 SE processing unit Model number CP1001 batteries and other devices Plea...
Page 3: ...US 7 SE SOUND PROCESSOR USER GUIDE Nucleus 7 SE Sound Processor ABOUT Microphones Magnet Indicator light Coil cable Control button Processing unit Serial number Earhook Battery module Coil Model number CP1001 ...
Page 4: ...ine Coil N22 Nucleus 7 Aqua Coil Nucleus 7 Aqua Coil 5 I Nucleus 7 Aqua Coil N22 The coil is intended to be used in combination with other devices as part of a hearing implant system to supply electrical signals and power between a processing unit and a hearing implant Cochlear Magnet Cochlear Magnet Reverse Polarity Cochlear Magnet 5 I The magnet is intended to align and hold the coil or processi...
Page 5: ...rt of a hearing implant system Battery module The battery module is intended to supply power to a processing unit as part of a hearing implant system Cochlear SoftWear Pad The SoftWear Pad provides a cushioned surface to the surface of the coil Cochlear Monitor Earphone Adaptor with earphones The monitor earphone adaptor is intended to provide a hearing person with the ability to check if a proces...
Page 6: ...Cochlear Hugfit Cochlear Snugfit Cochlear Headworn Adaptor Cochlear Earmould Adaptor Cochlear Koala Clip CP1001 Koala Clip only Cochlear Nucleus 7 Headband Cochlear Hybrid Earhook with Removal Tool Cochlear LiteWear Cable Cochlear LiteWear Case CP1001 Litewear Retention Case only Cochlear Hybrid Receiver Cochlear Hybrid Open Dome Cochlear Hybrid Bass Single Dome Cochlear Hybrid Bass Double Dome Co...
Page 7: ...CI 6 2M Compatible magnets are Cochlear Magnet strength to 6 and I to 4 I and Cochlear Magnet Reverse Polarity strength to 6 Cochlear Slimline Coil 5 I The Cochlear Slimline Coil 5 I is indicated for a recipient with a compatible Cochlear Nucleus implant a Nucleus 7 SE processing unit and compatible Cochlear magnet Compatible Cochlear Nucleus implants are CI600 Series CI612 CI622 CI624 CI632 Compa...
Page 8: ...ated for use with the Cochlear Slimline Coil 5 I and Nucleus 7 Aqua Coil 5 I SoftWear Pad The Cochlear SoftWear Pad is indicated for use with a compatible Cochlear Slimline Coil Compatible coils are Cochlear Slimline Coil Cochlear Slimline Coil 5 I Cochlear Slimline Coil N22 Coil spacer The Cochlear Coil Spacer is indicated for use with a compatible Cochlear Slimline Coil all lengths types and col...
Page 9: ...sted in Indications Cochlear Slimline Coil The Cochlear Slimline Coil is not indicated for use with hearing implants or processing units other than those listed in Indications The Cochlear Slimline Coil is not indicated for use with Cochlear Magnet strength 5 I Cochlear Slimline Coil 5 I The Cochlear Slimline Coil 5 I is not indicated for use with hearing implants or processing units other than th...
Page 10: ... Nucleus 7 Aqua Coil 5 I The Cochlear Magnet 5 I is not indicated for use with the Cochlear Slimline Coil Cochlear Slimline Coil N22 Nucleus 7 Aqua Coil and Nucleus 7 Aqua Coil N22 SoftWear Pad The SoftWear Pad is not indicated for use with coils other than those listed in Indications It is not indicated for use with the Cochlear Coil Spacer Coil spacer The Cochlear Coil Spacer is not indicated fo...
Page 11: ...nction with a compatible Cochlear implant system Potential benefits of receiving a Cochlear implant system include Better understanding of speech in quiet Better understanding of speech in noise Increased satisfaction based on hearing capabilities Intended users Intended users of the Nucleus 7 SE Sound Processors and accessories are Recipients of a compatible Cochlear Nucleus implant Carers of rec...
Page 12: ... 18 Charge rechargeable batteries 20 Use Connect the coil 26 Pair with remote devices 26 Control options 28 Lock the control button 29 Turn on and off 29 Change program 31 Change volume and sensitivity 31 Telecoil 32 Wireless accessories 33 Use monitor earphones 36 Use Phonak s Roger 20 39 Wear Wear your sound processor 40 Change earhooks 43 Retention accessories 44 Attach a SoftWear pad 55 Sport ...
Page 13: ...care 62 Storage 63 Water sand and dirt 64 Change microphone cover 66 Change the coil 68 Change the coil magnet 69 Lights and Beeps 70 Troubleshoot 76 Cautions 85 Warnings For parents and carers 86 Sound processor and parts 88 Batteries 92 Medical treatments 93 Other information 96 ...
Page 14: ...hoice of two battery types for the Nucleus 7 SE processing unit The disposable battery module consists of Cochlear Battery Cover Cochlear Battery Holder It uses two disposable batteries and has a tamper resistant lock The Cochlear Standard Rechargeable Battery Module ...
Page 15: ...vering your implant and the size and type of battery A completely empty rechargeable battery will take approximately four hours to recharge Rechargeable batteries may take longer to fully recharge with age To get the longest life from the rechargeable batteries always recharge before use To help you get the longest life from the batteries your clinician can set your sound processor to turn off two...
Page 16: ...y module WARNING Some accessories that fit between the processing unit and the battery module prevent the battery module from being locked to the processing unit which means that the battery module can be removed and poses a choking or ingestion hazard Always supervise children under 3 years and others who may be at risk of choking on or ingesting small parts if they have these accessories fitted ...
Page 17: ...to help prevent children opening the battery cover LOCK Turn the locking screw clockwise with the battery cover locking tool until it is in a horizontal position UNLOCK Turn the locking screw anticlockwise until it is in a vertical position CAUTION Always check the locking screw is unlocked before attaching or removing the battery cover POWER ...
Page 18: ...module Remove the battery module 1 Twist the battery module as shown to release it from the processing unit 2 Pull the battery module from the processing unit CAUTION Always check the tamper resistant lock is unlocked before removing the battery module see page 14 ...
Page 19: ...er and arrow on battery module towards back of processing unit Disposable battery module Align indents and lock on battery module towards back of processing unit 2 Twist the battery module as shown to attach the parts Your sound processor will turn on automatically NOTE If you do not connect the sound processor to your implant it will turn off automatically after two minutes if enabled by your cli...
Page 20: ...tteries Cochlear recommends 675 PR44 zinc air batteries designed for cochlear implant use Do not use silver oxide or alkaline batteries 1 Press and hold the button for 5 seconds then release to turn off your sound processor 2 Pull the unlocked battery cover away from the battery holder 3 Remove the batteries from the battery holder ...
Page 21: ...o the battery holder with the flat side positive terminal facing up 6 Replace the battery cover by sliding it up towards the processing unit Lock the cover if required Your sound processor will automatically turn on NOTE If you do not connect the sound processor to your implant it will turn off automatically after two minutes if enabled by your clinician ...
Page 22: ...is fully charged CHARGING TEMPERATURE The battery chargers have a built in temperature sensor Batteries must be charged at 0 C 40 C 32 F 104 F If battery module temperature is outside this range the LED will flash orange error WHAT SHOULD I DO Charge rechargeable battery modules at a room temperature of 0 C 40 C 32 F 104 F BATTERY HEALTH CHECK Rechargeable battery modules have a built in health ch...
Page 23: ...e battery module will lose some power if you do not use it for a period of time WHAT SHOULD I DO Charge your battery module before storing it CONNECTING TO ACCESSORIES Some accessories e g monitor earphone adaptor Roger 20 receiver fit between the rechargeable battery module and your processing unit If you leave them attached after use this will drain the battery WHAT SHOULD I DO After use don t l...
Page 24: ...es the supplied USB cable to plug into a wall power outlet using the Cochlear USB Power Adaptor or a USB port e g computer 1 3 3 2 2 1 USB cable 2 Rechargeable battery module connector 3 LED indicator USB ports must be high power USB 1 0 or higher If you use a USB hub to connect more than one USB device to a port we recommend you use a powered hub ...
Page 25: ...ight angle Twist to connect 2 Plug the USB cable into a power outlet or USB port The LED flashes green while charging NOTE If you use a power outlet plug the USB cable into the power adaptor first then plug the adaptor into the power outlet USB 3 The LED changes to steady green when the module is fully charged ...
Page 26: ...chlear USB Power Adaptor or a USB port e g computer 1 3 2 1 USB connector 2 Rechargeable battery module connector 3 LED indicator USB Battery Chargers are unavailable in some areas Some accessories are not included in the sound processor kit and are available separately USB ports must be high power USB 1 0 or higher If you use a USB hub to connect more than one USB device to a port we recommend yo...
Page 27: ...the charger at a slight angle Twist to connect 3 Plug the charger into a power outlet or USB port The LED flashes green while charging NOTE If you use a power outlet plug the USB cable into the power adaptor first then plug the adaptor into the power outlet USB 4 The LED changes to steady green when the module is fully charged ...
Page 28: ...ple or Android device or the Cochlear Remote Control you need to pair your sound processor with the remote device Please refer to the app or remote user guides for details WARNING Consider security when connecting your sound processor to devices such as smartphones or tablets Only connect to devices that are protected e g password or PIN access control Do not connect to devices that have had their...
Page 29: ... This allows you to use the control and audio streaming functions of compatible Apple devices NOTE If you wear a sound processor on both ears to reliably control your sound processors use the Nucleus Smart App instead of the Made for iPhone Accessibility Shortcut menu on your compatible Apple device If you wear a sound processor on one ear and a compatible hearing aid on the other you can control ...
Page 30: ... to your app user guide for details Control options The table below compares the three ways you can control your sound processor NOTE Some functions are only available if enabled by your clinician FUNCTION SOUND PROCESSOR BUTTON REMOTE CONTROL NUCLEUS SMART APP Turn ON OFF X Program X X X Volume X X Sensitivity X X Telecoil X X X Wireless accessories X X X Master Volume Limit X Bass Treble X ...
Page 31: ...n either Connect the battery see page 17 or If the battery is already connected short press the button 2 To turn off either Disconnect the battery see page 16 or Press and hold the button for 5 seconds The light will change to steady orange as the sound processor turns off 1 2 NOTE If you do not connect the sound processor to your implant it will turn off automatically after two minutes if enabled...
Page 32: ...rning on sound processor The number of flashes indicates the number of the current program Quick green flashes Sound processor flashes while receiving sound from microphones Child mode only Orange flashes Sound processor is off the implant Long flash of orange Sound processor is turning off ...
Page 33: ...ams NOTE If your clinician has enabled SCAN your sound processor can automatically respond to the sound environment without you needing to change program INDICATOR LIGHT WHAT IT MEANS Green flashes Changing the program Child mode only The number of flashes indicates the number of the current program Change volume and sensitivity If set up by your clinician you can control volume or sensitivity lev...
Page 34: ...s For phone use we recommend the Cochlear Wireless Phone Clip see page 33 or a compatible smartphone see page 27 TIP You can also use your remote control or the Nucleus Smart App to control telecoil See their user guides for details 1 Press and hold the button for 2 seconds then release to turn on telecoil Blue Telecoil is on 2 Short press the button to turn off telecoil ...
Page 35: ...he Phone Clip controls for phone calls NOTE First pair your wireless accessories with your sound processor See their user guide for details TIP You can also use your remote or the Nucleus Smart App to control wireless accessories See their user guides for details True Wireless Accessories are unavailable in some areas Some accessories are not included in the sound processor kit and are available s...
Page 36: ...continued To wirelessly stream audio to your sound processor 1 Press and hold the button for 2 seconds then release to stream audio Press and release again if you need to cycle to the next audio source Blue Streaming audio 2 Short press the button to stop streaming ...
Page 37: ... to your sound processor Scenario 1 Telecoil is enabled PRESS STREAMED AUDIO 1 Telecoil 2 Wireless accessory 1 e g Mini Microphone 3 Wireless accessory 2 e g TV Streamer 4 Telecoil Scenario 2 No telecoil PRESS STREAMED AUDIO 1 Wireless accessory 1 e g Mini Microphone 2 Wireless accessory 2 e g TV Streamer 3 Wireless accessory 3 e g extra Mini Microphone 4 Wireless accessory 1 ...
Page 38: ...e battery module can be removed and poses a choking or ingestion hazard Always supervise children under 3 years and others who may be at risk of choking on or ingesting small parts when they have the monitor earphone adaptor fitted CAUTIONS Only use Cochlear approved earphones with the Cochlear Monitor Earphone Adaptor Don t connect multiple monitor earphone adaptors in series Don t connect the mo...
Page 39: ...USE 1 2 2 Insert the monitor earphone adaptor then twist to connect 1 2 3 Insert the battery module then twist to connect 4 Plug the earphones into the monitor earphone adaptor CAUTION Use only Cochlear approved earphones CONTINUED OVER THE PAGE ...
Page 40: ...move the earphones and adaptor as soon as you have finished monitoring NOTES Do not put the sound processor on the recipient s implant while using the monitor earphone adaptor because there is no signal to the coil while it is connected Remember to reconnect the battery module and lock it to your sound processor using the tamper resistant lock ...
Page 41: ...and secure If the battery module is not locked it can be removed and will pose a choking or ingestion hazard Always supervise children under 3 years and others who may be at risk of choking on or ingesting small parts if they have the Roger 20 fitted 1 Connect the Roger 20 to your processing unit 2 Connect the battery module 3 After use disconnect the Roger 20 NOTE Remember to reconnect the batter...
Page 42: ...d processor 1 Place the sound processor on your ear letting the coil dangle 2 Move the coil sideways and onto your implant INDICATOR LIGHTS WHAT IT MEANS Flash of orange every second Sound processor flashes while coil is off or connected to the wrong implant ...
Page 43: ... red for right blue for left to make identifying left and right sound processors easier CAUTION If you have two implants you must use the correct sound processor for each implant NOTE For recipients with newer implants your sound processor will recognise the implant s ID so it will not work on the wrong implant WEAR ...
Page 44: ...e the coil magnet to misalign with your implant Always place the coil down onto your implant To place the coil on your head 1 Hold the coil slightly above the implant location on your head 2 Rotate the coil slightly in both directions clockwise and anti clockwise 3 When you feel a strong pull place the coil on the implant 4 Rotate the coil to a comfortable position for wearing ...
Page 45: ... small medium and large sizes For extra help wearing your sound processor securely and safely see Retention accessories on page 44 NOTE Remove your earhook only when necessary it may become loose if it is removed too often 1 Pull up on the earhook to remove it 2 Click the new earhook into place ...
Page 46: ... processor off the ear or use a custom earhook which means the acoustic component cannot be fitted Some accessories are not included in the sound processor kit and are available separately Cochlear Safety Cord Clips to clothing so children and active adults are less likely to lose their sound processor Available in single or double for people with two sound processors Coil Spacer Increases the dis...
Page 47: ...UIDE WEAR Cochlear Tamper Resistant Earhook A small earhook for young children An extra hook holds it in place to reduce the risk of it becoming a choking hazard 1 Remove the earhook and battery module 2 Attach the tamper resistant earhook ...
Page 48: ...7 SE SOUND PROCESSOR USER GUIDE Cochlear Snugfit Holds your sound processor more securely in place than an earhook alone Available in small medium and large 1 Remove the earhook and battery module 2 Attach Snugfit ...
Page 49: ...n earhook alone Carers can access controls and accessories In three sizes to suit small ears 1 Remove the earhook and battery module 2 Attach Hugfit WARNING To avoid using a Hugfit that is too tight it is important for clinicians and parents to monitor the Hugfit size and change to a larger Hugfit as the child grows WEAR ...
Page 50: ... Adaptor Allows you to attach a custom earmould if you prefer this to a normal earhook NOTE The custom earmould is not supplied by Cochlear 1 Remove the earhook and battery module 2 Attach the earmould adaptor 3 Attach the battery module and attach the earmould ...
Page 51: ...o use a coil with a longer cable 1 Remove the coil earhook and battery module 2 Insert the processing unit into the Koala Clip 3 Push down on the top of the processing unit when attaching the battery module to ensure the metal tab on the Koala Clip fits inside the processing unit case Orient the sound processor so it faces the same way as when it is worn on the ear NOTE Make sure the microphones a...
Page 52: ...s in right or left side models your sound processor needs to face the same way as when you wear it on your ear Headworn adaptor works best with a 6 8 or 11 cm coil cable Headworn adaptor may rotate on your head If it does you may need to use a stronger magnet 1 Attach the body of the sound processor to the Headworn Adaptor 2 Attach the coil to the Headworn Adaptor x ...
Page 53: ...processor performance If you notice any change contact your clinician Recommendation Remove the headband at least once daily while sleeping If worn continuously the headband should not be worn without removal for more than 30 days Fit the headband To fit the headband follow these steps 1 Open the headband and lay it flat with the anti slip section facing you elastic loops at the top and arrows poi...
Page 54: ...e the correct side for your processor and open the flap Right processor goes on the left side red arrow Left processor goes on the right side blue arrow 3 Pull the coil through the elastic loop in the direction of the arrow 4 Pull the coil cable sideways through the elastic loop ...
Page 55: ...ER GUIDE WEAR WEAR 5 Position the processor against the flap and the elastic loop over the processor as shown 6 Close the flap over the processor press firmly 7 Check that the elastic loop is positioned correctly CONTINUED OVER THE PAGE ...
Page 56: ... have two processors place your second processor on the other side 9 Place the headband on your head making sure that the anti slip section is against your forehead your processor is over your implant the headband fits firmly the hook and loop fastener join is secure press firmly ...
Page 57: ...ingle backing strip on the adhesive side of the pad 2 Attach the pad to the head side of the coil press down firmly 3 Peel off the two semicircle backing covers on the cushion side of the pad 4 Wear your sound processor as usual NOTES The SoftWear pad may affect your sound processor s performance If you notice any change contact your clinician Do not use the SoftWear pad with a Cochlear Nucleus 7 ...
Page 58: ...tery modules are locked when you exercise or play sport NOTE If you want to use your sound processor around water ask your clinician about the Cochlear Nucleus 7 SE Aqua 1 Use retention accessories such as the Snugfit or Safety Cord to help hold your sound processor in place when you play sport or exercise ...
Page 59: ...EUS 7 SE SOUND PROCESSOR USER GUIDE WEAR 2 After exercise wipe your sound processor with a soft cloth to remove sweat or grime 3 Check your microphone protectors for dirt See Change microphone cover on page 66 ...
Page 60: ...rs with your sound processor on To avoid any possible buzzing sounds in your ear turn off the telecoil Ask your clinician for a Patient Identification Card In the unlikely event that your implant sets off a metal detector the ID card will help explain that you have an implanted medical device If you need to remove your sound processor as you move through airport security place it in a case in your...
Page 61: ...You can only use telecoil to stream audio as True Wireless Accessories will not be available To enter flight mode 1 Disconnect the battery See Remove the battery module on page 16 2 Press and hold the button 1 while reconnecting the battery 2 Release the button when the green light comes on To exit flight mode Disconnect and reconnect the battery ...
Page 62: ... Wipe the processing unit coil cable earhook and accessories with a soft dry cloth Blow on connectors to remove any dust You can leave accessories on the processing unit while cleaning Dry your sound processor every night in your dry aid kit Remove the battery module and make sure all the contacts are clean Carefully tap or blow on them to remove any dirt Wipe the contacts with a soft dry cloth Ch...
Page 63: ...ccumulated dirt or moisture that cannot be wiped off If you have a comfort issue that is not helped by changing the SoftWear pad contact your clinician See Attach a SoftWear pad on page 55 If you use disposable batteries check if the battery cover is becoming loose If it is replace the Cochlear Battery Holder O ring Every two months Replace the dry brick in your dry aid kit Every three months Repl...
Page 64: ...ts 3 Carefully blow on the battery sockets and wipe them with a soft dry cloth Y Battery Charger Use a different charger socket each time to wear the sockets evenly If it gets wet If the battery charger gets splashed with liquid carefully shake out the liquid and dry the battery charger for 24 hours Do not use the battery charger until it is dry Headband care CAUTION Before cleaning your headband ...
Page 65: ...ssor fully assembled using a rechargeable battery remove the battery module and recharge if necessary Leave the coil attached to the processing unit and store in the dry aid kit Storage case For long term storage remove disposable batteries and store so they do not touch each other remove rechargeable battery modules and store fully charged Storage cases are available from Cochlear CARE ...
Page 66: ...g unit gets wet dry it with a soft cloth Then remove the battery module and disposable batteries if used dry them and the contacts with a soft cloth and replace them Replace the microphone protectors and place your processing unit in the dry aid kit provided by Cochlear for 8 hours See Batteries on page 12 See Change microphone cover on page 66 If sand or dirt enters the processing unit shake the ...
Page 67: ...on in water IP57 rated when you wear it with a rechargeable battery module a coil and no acoustic component If you use a disposable battery module instead of a rechargeable battery module or use the processing unit with an acoustic component worn in the ear it is protected against failure from dust and splashing water IP54 rated ...
Page 68: ...ilt into the Cochlear Microphone Cover Step 1 Remove old microphone cover 1 Hold the coil cable grip and firmly pull it straight out of the processing unit Do not tug on the flexible part of the coil cable CAUTION Do not twist the coil cable when you pull it out of the processing unit 2 Lift the microphone cover from the bottom edge then lift it to remove Microphone protectors Microphone cover ...
Page 69: ...new microphone cover 1 Fit the replacement microphone cover onto the processing unit 2 Press down firmly with a finger on each end of the microphone cover until you feel a click 3 Push your coil cable into the processing unit until it clicks Do not twist CARE ...
Page 70: ... length to use some retention accessories e g Koala Clip NOTE Only remove the coil from your processing unit when necessary 1 Hold the coil cable grip and firmly pull it straight out of the processng unit Do not pull on the flexible part of the coil cable CAUTION Do not twist the coil cable when you pull it out of the processng unit 2 Push the new coil cable into the processing unit until it click...
Page 71: ... strongest for I magnets You might also need to change to a stronger magnet to use some retention accessories e g Headworn adaptor NOTE If your clinician has provided you with a Cochlear Magnet Reverse Polarity use it as described here for a normal magnet 1 With finger grips facing up unscrew the magnet anticlockwise 2 Remove the magnet 3 Insert the new magnet and turn clockwise until it stops 4 T...
Page 72: ... receiving sound from microphones Child mode only Quick green flashes Turning on and changing programs Number of flashes indicates the number of the current program Long flash of orange Turning off sound processor Locking button LIGHT WHAT IT MEANS Green flash followed by orange Locking sound processor button Orange flash followed by green Unlocking sound processor button Orange flash when pressin...
Page 73: ...lashes Sound processor flashes while receiving audio from an audio source Child mode only Alerts LIGHT WHAT IT MEANS Flash of orange every second Sound processor flashes while it is off your head or connected to the wrong implant Orange flashes Sound processor batteries are low Change batteries Steady orange Fault Contact your clinician Stays on until the issue is resolved LIGHTS AND BEEPS ...
Page 74: ...72 NUCLEUS 7 SE SOUND PROCESSOR USER GUIDE Battery charging LIGHT WHAT IT MEANS Battery module is charging Battery module is fully charged Error see Troubleshoot on page 76 ...
Page 75: ... number of the selected program Short high beep Changing volume or sensitivity level if available Short high then short low beep When changing volume or sensitivity indicates upper or lower limit of volume sensitivity reached Locking button BEEP WHAT IT MEANS Short low beep when you press button Sound processor button is locked Short high then short low beep Locking sound processor button Short lo...
Page 76: ... ascending beeps Connecting with wireless accessory to begin streaming audio Short low beep When stopping streaming Alerts BEEP WHAT IT MEANS 2 Short low beeps Sound processor batteries are low Change batteries Short low beeps for 4 seconds Batteries are empty and sound processor is turning off Change batteries 4 long low beeps over 4 seconds General fault Consult your clinician ...
Page 77: ...sting master volume limit bass and treble BEEP WHAT IT MEANS Loud long medium beep Adjusting master volume limit Loud long high beep Adjusting treble level Loud long low beep Adjusting bass level If available Nucleus Smart App only LIGHTS AND BEEPS ...
Page 78: ...tton See Lock the control button on page 29 3 Change the batteries See Replace the battery module on page 16 or Change disposable batteries on page 18 4 If you are using a new rechargeable battery that has not been charged it may still be in Sleep Mode See Charge rechargeable batteries on page 20 5 If you have two implants check that you are wearing the correct sound processor on each implant 6 Ch...
Page 79: ...d to the implant 2 Change the batteries See Replace the battery module on page 16 or Change disposable batteries on page 18 The sound processor will not turn off 1 Check the sound processor is not locked See Lock the control button on page 29 2 Remove the battery module from the processing unit See Remove the battery module on page 16 You are not sure what sound processor beeps or light flashes me...
Page 80: ... If you use the Nucleus Smart App turn up the volume or sensitivity 6 Try a different program See Change program on page 31 7 Change the batteries See Replace the battery module on page 16 or Change disposable batteries on page 18 8 If the problem continues contact your clinician You hear intermittent sound a buzzing sound or distorted speech 1 Check for sources of interference such as radio and T...
Page 81: ...em continues remove the processing unit and coil from your head immediately and contact your clinician Sound is too quiet or muffled 1 If you use a Remote Control turn up the volume 2 If you use the Nucleus Smart App turn up the volume or sensitivity 3 Try a different program See Change program on page 31 4 Try changing the microphone protectors See Change microphone cover on page 66 5 If the prob...
Page 82: ...s contact your clinician The sound processor or coil become hot Remove the processing unit coil and any cables from your head immediately disconnect the battery module and contact your clinician You experience tightness discomfort or develop a skin irritation at your implant site 1 Your coil magnet may be too strong or in contact with your skin Change to a weaker magnet See Change the coil magnet ...
Page 83: ...k that the wireless accessory is charged and turned on 3 Check that the wireless accessory is paired with your sound processor 4 Check the volume of the wireless accessory 5 If you use the Nucleus Smart App use the Status screen to check the sound processor is receiving sound from the accessory 6 If you use the Nucleus Smart App check and adjust the accessory microphone volume 7 If available try a...
Page 84: ...us Smart App use the Status screen to check the sound processor volume level 4 If available try a different sound processor You hear loud or distorted sound from a monitor earphone Remove the monitor earphone and consult your clinician The sound processor gets wet Dry the sound processor with a soft cloth change the microphone protectors and place the sound processor in the dry aid kit provided by...
Page 85: ...d See Wear your sound processor on page 40 5 Try replacing the coil with a new coil 6 If you are using disposable batteries check that you are using the recommended batteries See Change disposable batteries on page 18 7 Don t forget to let new disposable batteries stand for a few seconds before you put them in the processing unit 8 If the problem continues contact your clinician The indicator ligh...
Page 86: ...charger Try using the charger in a different location 5 The USB port may not be the correct type Try another USB port 6 If using a USB hub too many devices may be connected to the hub Try removing some devices from the hub 7 If using a USB hub it may not be the correct type Use a powered hub The indicator light on the battery charger does not light 1 The rechargeable battery module is not properly...
Page 87: ...chair Impact to the sound processor may cause damage to the processing unit or its parts Impact to the head in the area of the Cochlear implant could damage it and result in its failure Most patients can benefit from electrical stimulation levels that are considered safe based on animal experimental data The long term effects of such stimulation in humans are unknown CAUTIONS ...
Page 88: ...e processing unit and the battery module prevent the battery module from being locked to the processing unit which means that the battery module can be removed and poses a choking or ingestion hazard Always supervise children under 3 years and others who may be at risk of choking on or ingesting small parts if they have these accessories fitted Unsupervised use of long cables e g coil or accessory...
Page 89: ...monitor for signs of discomfort or skin irritation if a retention aid e g headband is used that applies pressure to the sound processor Remove the aid immediately if there is any discomfort or pain and contact your clinician Keep the dry brick from the dry aid kit away from small children Swallowing this material can cause serious internal injuries Do not allow children to replace batteries withou...
Page 90: ...ith care No modification of this equipment is allowed Warranty will be void if modified Do not place the device or accessories inside any part of your body e g nose mouth Remove the monitor earphones immediately if the sound level is uncomfortably loud and inform your clinician If the coil magnet is too strong or is in contact with the skin pressure sores may develop at the implant site If this ha...
Page 91: ...und processor or parts to heat e g never leave them in sunlight behind a window or in a car Do not use a dry aid kit that has an Ultra Violet C UVC lamp e g do not use the Freedom Dry and Store The magnetic attachment of your sound processor to your implant may be affected by other magnetic sources The magnetic attachment of your sound processor to your implant may affect hearing aids Your sound p...
Page 92: ...nterfere with life supporting devices e g cardiac pacemakers and ICDs Keep your sound processor and remote control at least 15 cm 6 in from such devices Contact the manufacturer of the specific device to find out more Seek medical advice before entering any environment that may adversely affect the operation of your Cochlear implant including areas protected by a warning notice preventing entry by...
Page 93: ...tivities that create electrostatic discharge e g playing on plastic playground equipment remove your sound processor In rare cases discharge of static electricity can damage or cause your sound processor to shut down If your sound processor shuts down it should resume normal operation after restarting it If static electricity is present e g when putting on clothes over your head or getting out of ...
Page 94: ...mix disposable batteries that differ by manufacturer brand type age or previous usage Do not leave flat disposable batteries in the sound processor Replace both disposable batteries at the same time Dispose of used batteries promptly and carefully in accordance with local regulations Keep away from children Do not short circuit batteries e g do not let terminals of batteries contact each other do ...
Page 95: ...al poison information service Do not recharge disposable batteries Only use rechargeable batteries and battery chargers supplied or recommended by Cochlear Use of other batteries or battery chargers may result in harm or injury Charge rechargeable batteries before use Do not touch the battery charger contacts Medical treatments Magnetic resonance imaging MRI The Nucleus 7 SE Sound Processor remote...
Page 96: ...e or permanent damage to the implant Before initiating any of the following treatments deactivate the device Warnings for specific treatments are provided below CONDITION WARNING Diathermy Do not use therapeutic or medical diathermy thermopenetration using electromagnetic radiation magnetic induction coils or microwave High currents induced into the electrode lead can cause tissue damage to the co...
Page 97: ...tient the cautery electrodes must not contact the implant and should be kept more than 1 cm in from the electrodes Ionising radiation therapy Do not use ionising radiation therapy directly over the implant It may cause damage to the implant Neurostimulation Do not use neurostimulation directly over the implant High currents induced into the electrode lead can cause tissue damage to the cochlea bra...
Page 98: ...f sound processor function or problem Control button allowing user control of key features Custom 4 pin connector for coil cable A range of earhooks and specialised retention options The batteries provide power to the processing unit The coil acts as a transformer coupling that transfers energy and data to the implant SOUND PROCESSOR MATERIALS Processing unit Copolyester Battery modules both types...
Page 99: ...andex Velcro pad 40 nylon 60 polyester Battery life charge cycles and lifespan Battery life means the time a device will run before the disposable batteries must be replaced or the rechargeable batteries recharged Battery charge cycle is a full charge and discharge of the rechargeable battery Battery lifespan means the total number of charge cycles a rechargeable battery will last before the batte...
Page 100: ... RF output power 1 dBm Operating voltage 2 00 V to 4 25 V Power consumption 20 mW to 100 mW Charge cycles 80 capacity after 400 charge discharge cycles at room temperature Button functions Turn sound processor on and off turn audio streaming on and off change program Remote communication range At least 2 m remote control At least 3 m Phone Clip At least 7 m Mini Microphone TV Streamer At least 2 m...
Page 101: ...y module Two PR44 zinc air button cell batteries 1 45 V nominal each Cochlear recommends 675 zinc air batteries designed for cochlear implant use Standard rechargeable battery module 183 mAh 3 7 V Coil CHARACTERISTIC VALUE RANGE Operating voltage 2 0 V to 2 6 V Operating frequency 5 MHz OTHER INFORMATION ...
Page 102: ...when the sound processor is out of operating distance or switched off or when the link is interrupted due to broad spectrum interference see remote s user guide for more information The True Wireless accessories operate over 16 channels over a distance of at least 3 metres for the Phone Clip and 7 metres for the Mini Microphone and TV Streamer Bluetooth Smart also operates in the 2 4 GHz ISM band ...
Page 103: ...echargeable battery module 24 8 mm 10 0 mm 17 3 mm N A Cochlear Slimline Coil N A N A 5 8 mm 30 3 mm Product weight Typical values All weights are measured with a medium earhook COMPONENT WEIGHT Nucleus 7 SE CP1001 processing unit no battery module 4 9 g Nucleus 7 SE CP1001 processing unit with standard rechargeable battery module 11 05 g Nucleus 7 SE CP1001 processing unit with disposable battery...
Page 104: ... transport humidity 0 RH 90 RH Operating temperature sound processor 5 C 41 F 40 C 104 F Operating temperature battery charger 0 C 32 F 40 C 104 F Operating relative humidity 0 RH 90 RH Operating pressure 700 hPa 1060 hPa Disposable batteries Check the battery manufacturer s recommended operating conditions for disposable batteries used in your sound processor ...
Page 105: ...e safety This device complies with the FCC RF exposure limits and has been evaluated in compliance with portable exposure condition There is no limitation as to which distance can be used from the human body Class B device notice Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to pro...
Page 106: ...ipment and receiver Connect the equipment into an outlet or a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC ID WTO CP1000 Radio compliance for Brazil This equipment is not entitled to protection against harmful interference and may not cause interference in duly authorised systems This product is homologated by ...
Page 107: ...egradation of the performance of this equipment could result Interference may occur in the vicinity of equipment marked with the following symbol Environmental protection Your sound processor contains electronic components subject to the Directive 2002 96 EC on waste electrical and electronic equipment Help protect the environment by not disposing of your sound processor or batteries with your uns...
Page 108: ...r Cochlear Battery Cover Standard Rechargeable Battery Module Cochlear USB Charger Cochlear Y Charger Cochlear Monitor Earphone Adaptor with earphones and Cochlear SoftWear Pad The Nucleus 7 SE Sound Processor fulfils the essential requirements listed in the EC directive 2014 53 EU on Radio Equipment as per the conformity assessment procedure in Annex III The declaration of conformity may be consu...
Page 109: ...tions for use Specific warnings or precautions associated with the device which are not otherwise found on the label Manufacturer Compatible sound processors Authorised representative in the European Community UDI Unique Device Identification Medical Device Catalogue number Serial number Batch code Date of manufacture Temperature limits CE registration mark with notified body number CE registratio...
Page 110: ...d according to your local regulations Product labelling requirements for Brazil INMETRO product certification mark medical electrical product Type B applied part Ingress Protection Rating Protected against access of solid foreign objects greater than or equal to 1 0mm diameter Protected against failure from dust penetration Protected against failure from splashing water Ingress Protection Rating P...
Page 111: ... caused an unexpected or unwanted event including any of the following The death of a patient user or other person The temporary or permanent serious deterioration of a patient s user s or other person s state of health A serious public health threat Reporting a serious incident There is no definitive list of events incidents that constitute a serious incident however all serious incidents should ...
Page 112: ...hone Adaptor with earphones Cochlear Nucleus Activity Kit Case Dry Store Unit Cochlear Microphone Cover Storage Case Breeze by Dry Store Dry Brik by Dry Store Drying Capsules Microfiber Cloth Wireless Cochlear Remote Control CR310 True Wireless Accessories Cochlear Wireless Phone Clip Cochlear Wireless Mini Microphone 2 Cochlear Wireless Mini Microphone 2 Cochlear Wireless TV Streamer Power Cochle...
Page 113: ...international standard IEC 60601 1 2005 A1 2012 Medical Electrical Equipment Part 1 General Requirements for Basic Safety and Essential Performance Legal statement The statements made in this guide are believed to be true and correct as of the date of publication However specifications are subject to change without notice Cochlear Limited 2021 OTHER INFORMATION ...
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Page 116: ... 1932 26 3400 Fax 44 1932 26 3426 Cochlear Benelux NV Schaliënhoevedreef 20 i B 2800 Mechelen Belgium Tel 32 15 79 55 11 Fax 32 15 79 55 70 Cochlear France S A S 135 Route de Saint Simon 31035 Toulouse France Tel 33 5 34 63 85 85 International or 0805 200 016 National Fax 33 5 34 63 85 80 Cochlear Italia S r l Via Trattati Comunitari Europei 1957 2007 n 17 40127 Bologna BO Italy Tel 39 051 601 53 ...