Troubleshooting
8-14
Chapter 8: Service
98-146706-A
8.6
Troubleshooting
8.6.1
Overview
This section describes an initial check of the primary functions of the SAILOR 900 Ka
system, and provides some guidelines for troubleshooting.
Generally, if a fault occurs without any obvious reason, it is always recommended to
observe the LEDs and the ACU display showing the active events. Possible failure states are
shown in the web interface and the display of the ACU:
• SAFE MODE (e.g. hardware error, missing communication link between the ADU and
ACU, excessive ship motion)
• XIM error (after exchange of modules)
• ADU POST error (hardware error)
• ACU POST error (hardware error)
For information on the function of the LEDs, see
Status signalling with LEDs and status
For a list of all the error messages and warnings, see
8.6.2
Event list for troubleshooting
You can use the event list for troubleshooting. It is described in detail at
You can download the event list as part of a diagnostic report.
8.6.3
Diagnostics report for troubleshooting
You can generate a diagnostic report containing results from the POST, all events and
system log information since the last reset to factory default. For more information see
8.6.4
To make a line up procedure
The SAILOR 900 Ka has been tested at the factory and online on a live satellite link to
calibrate the TX polarisation unit. You can fine-tune the TX polarization by doing a line up as
described below. To do the line up, do as follows:
1.
Open your Internet browser and enter the IP address of the ACU. The default IP address
is
http://192.168.0.1
.
2. Create a VSAT modem profile and a satellite profile using the previously created VSAT
Service profile for calibration
Note
The ship must not move during the calibration procedure.
SAILOR900Ka-IM-98-146706.book Page 14 Thursday, July 16, 2015 11:07 AM
