COBHAM Explorer 710, User Manual

Page: 128 / 181

Chapter 5: Maintenance and troubleshooting
98-140012-H Troubleshooting 119
Troubleshooting
Troubleshooting guide
Problem Possible cause Remedy
The EXPLORER 710
cannot be switched on,
or does not stay on
when powered by the
battery. The battery needs recharging. Recharge the battery. Check the
battery indicator in the display.
The battery is not inserted
properly. Remove the battery and re-insert
it. Make sure the battery is
inserted properly and that the
latches are locked.
The battery contacts are dirty
or damaged. Clean the battery contacts if
necessary. If the contacts are
damaged, replace the battery.
The EXPLORER 710
cannot be switched off. The Power button was not
held long enough. When you switch off the
EXPLORER 710, hold the power
button until the light indicator
flashes rapidly yellow.
In rare cases, it may take up to 10
seconds to switch off the
EXPLORER 710.
Charging error The temperature is outside
the limits for charging. Only charge the battery when the
temperature is within the
specified range. See
Charge
temperature on page 135.
The charging voltage is lower
than the specified minimum
voltage. Wait until charging begins (the
Status indicator flashes yellow).
If the battery is completely
discharged, and it has been out of
use for a long time, the charging
process may take a long time to
start. If charging does not begin
within 2-3 hours, contact your
local supplier, or purchase a new
battery.
The EXPLORER 710 is
not operational. Software error Restart the terminal.
If the problem persists, you can
make a recovery software upload
as described in
Recovery software
update on page 115.
Note
: This will reset the
configuration of your terminal to
factory default!