BBG1002UDX-OM (V1.5)
BBG-1002-UDX PRODUCT MANUAL
3-85
Setup/Operating Instructions
Troubleshooting
Basic Troubleshooting Checks
Failures of a general nature (affecting many devices and/or functions
simultaneously), or gross inoperability errors are best addressed first by
performing basic checks before proceeding further. Table 3-4 provides basic
system checks that typically locate the source of most general problems. If
required and applicable, perform further troubleshooting in accordance with
the other troubleshooting tables in this section.
BBG-1002-UDX Processing Error Troubleshooting
Table 3-5 provides BBG-1002-UDX processing troubleshooting information.
If the BBG-1002-UDX exhibits any of the symptoms listed in Table 3-5,
follow the troubleshooting instructions provided.
In the majority of cases, most errors are caused by simple errors where the
BBG-1002-UDX is not appropriately set for the type of signal being received
by the device.
Note:
Where errors are displayed on both the BBG-1002-UDX and network remote
controls, the respective indicators and displays are individually described in
this section.
Table 3-4
Basic Troubleshooting Checks
Item
Checks
Verify power presence and
characteristics
• On the BBG-1002-UDX, in all cases when power is being properly supplied
all indicators should be illuminated. Any device showing no illuminated
indicators should be cause for concern.
• Check the Power Consumed indication for the BBG-1002-UDX. This can be
observed using the Status front-panel or web UI pane.
• If display shows no power being consumed, the BBG-1002-UDX itself
is defective.
• If display shows excessive power being consumed (see Technical
Specifications (p. 1-15) in Chapter 1, “Introduction”), the
BBG-1002-UDX may be defective.
Check Cable connection
secureness and connecting
points
Make certain all cable connections are fully secure (including coaxial cable
attachment to cable ferrules on BNC connectors). Also, make certain all
connecting points are as intended. Make certain the selected connecting
points correlate to the intended device inputs and/or outputs. Cabling
mistakes are especially easy to make when working with large I/O modules.
Check status indicators and
displays
On BBG-1002-UDX front panel and web interface indicators, red indications
signify an error condition. If a status indicator signifies an error, proceed to the
following tables in this section for further action.
Troubleshoot by
substitution
All devices can be hot-swapped, replacing a suspect device with a
known-good item.
