Cobalt
3000
trouble
shooting
guide
Rev
A
6
‐
26
‐
15
Computer
won’t
communicate
with
the
laser.
Is
the
laser
powered
on?
In
Lasercad
click
on
“Select
Mode”
button.
Double
click
on
the
checked
device
then
click
find
Com.
Did
you
install
the
USB
driver
–
found
on
the
installation
CD.
Check
the
USB
cable
going
into
the
back
of
the
laser
to
make
sure
it’s
not
plugged
in
upside
down.
Try
another
USB
port
on
your
computer.
Try
another
PC
Laser
won’t
etch
the
plate.
Make
sure
you
did
not
peel
the
clear
film
off
of
the
metal
plate.
You
should
only
remove
the
blue
film.
Check
your
power
settings
and
parameters
in
Lasercad.
(Right
hand
side
of
the
screen
under
Layer
options)
Check
your
focus
to
the
Crystalaze
plate
using
the
focus
tool
located
on
the
mirror
post
inside
the
laser.
Check
to
see
if
the
red
interlock
light
is
on.
(Located
inside
the
right
hand,
back
corner
of
the
machine)
Make
sure
that
all
mirrors,
and
the
focal
lens
are
clean.
Make
sure
your
focus
lens
is
installed
with
the
curved
side
facing
up.
Danger!
‐
wear
standard
safety
glasses
when
performing
the
following
steps.
Remove
the
top
lid,
and
check
the
focal
height
using
the
focus
tool
attached
to
the
mirror
post.
This
tool
can
also
be
used
to
bypass
the
interlock
on
the
right
side
of
the
laser
for
test
and
alignment
purposes.
Check
the
laser
alignment
–
Follow
the
video
procedure
located
on
our
ftp
site
here:
ftp://portal.inkcups.com/
User
Name:
Laser
Password:
Cobalt1234
Make
sure
the
laser
tube
located
on
the
back
of
the
laser
is
not
loose.
If
it
is,
then
tighten
and
following
the
alignment
procedure.