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16 Troubleshooting
The Coala App provides the user with step-by-step
instructions on how to record and where to hold Coala when
measurements are recorded.
Issue
Solution
Unable login to the Coala
App.
Make sure that you have
the correct user name
and password. Note that
password is cap sensitive.
Make sure that you have
suf
fi
cient internet access.
Make sure that your
subscription hasn’t expired.
If problem persists, contact
Coala customer support.