3DM580S USER MANUAL
www.cloudraymotor.com
9
Green indicator is on for long time
Drive not enabled
Green indicator is flickering
Drive working normally
One green indicator and one red indicator
Drive overcurrent
One green indicator and two red indicators
Drive input power overvoltage
One green indicator and three red indicators
The internal voltage of the drive is wrong
One green and four red indicators
Tracking error exceeds limits
One green and five red indicators
Encoder phase error
6. Common Faults and Troubleshooting
Phenomenon
Possible situations
Solutions
Motor does not work
Power indicator is off
Check the power supply circuit for normal
power supply
The motor rotor is locked but the
motor does not work
Pulse signal is weak; increase the signal current
to 7-16mA
The speed is too slow
Select the right micro-stepping
Drive is protected
Solve the alarm and re-power
Enable signal problem
Pull up or disconnect the enable signal
Command pulse is incorrect
Check whether the upper computer has pulse
output
The steering of motor
is wrong
The rotary direction of motor is
reverse
Adjust the DIP SW5
The motor cable is disconnected
Check the connection
The motor has only one direction
Pulse mode error or DIR port damaged
Alarm indicator is on
The motor connection is wrong
Check the motor connection
The motor connection and encoder
connection are wrong
Check the sequence of encoder connection
The voltage is too high or too low
Check the power supply
