Climote HUB, Installation Manual, Page: 9 / 16

9
Climote HUB Diagnostics (12)
Item Details
1 Start-up If start-up takes significantly longer than 90 seconds, it is usually a
sign of a poor GSM signal or no coverage. The unit will finish its
retries after 5 minutes and exit to the “Set Time” display. Set the
time manually and complete manual checks, then follow “Poor
Signal” actions below.
2 Time In some GSM connection conditions, unit can exit start-up showing
its default time. Press Reset to make one further start-up attempt
and if it still fails to get its time, use Menu/Back, Settings option to
set the time manually, then follow “Poor Signal” actions below.
3 Poor Signal If the signal strength shows below 25% (even if start-up completes
normally) you may need to fit an external antenna. Check the signal
strength and if in doubt, contact climote.
4 Unable to
register to
Website
If manual SMS works but the Installer Website test rejects the unit,
first check the Device Mobile Number and Serial number have been
entered correctly. If it still fails, the unit may not have successfully
completed its connection to the Website. Press Reset and once the
unit dashboard is displayed, try again. If still unsuccessful, contact
climote.
5 Thermostat
Setting
A common issue during commissioning is that the thermostat may be
set too low, preventing the boiler from coming on. When testing the
heating (e.g. Boost), ensure that the thermostat set temperature is
well above the room temperature . E.g., temporarily set it to 30
o.