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      Mobile  Pro 

            Medical  Alarm  &  4G/LTE  PERS  Locator 

Installer’s Guide 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                          Aug  25,  2020 

Summary of Contents for Mobile Pro R15

Page 1: ...Mobile Pro Medical Alarm 4G LTE PERS Locator Installer s Guide Aug 25 2020...

Page 2: ...nstalling PC Programming Tool 9 4 PROGRAMMING MOBILE LITE 10 4 1 PC PROGRAMMING TOOL INSTALLERS ONLY 10 4 1 1 Profile 12 4 1 2 SMS Program 14 4 1 3 APN 14 4 1 4 Report Setting 15 4 1 5 Geo fence 22 4...

Page 3: ...EP MODE 49 6 7 USAGE RECOMMENDATION FOR FALL DETECTION R15 R18 ONLY 50 6 8 VOICE PROMPTS 51 7 AMPLIFIER BASE 52 8 APPENDIX 53 8 1 SMS REMOTE PROGRAMMING COMMANDS TABLE 53 8 2 CONTACT ID COMMUNICATIONS...

Page 4: ...the users self awareness and reporting events via Speech SMS and IP protocols to directly communicate with the monitoring centers The Mobile Lite Medical Alarm covers the following models Name Cellula...

Page 5: ...er a special programming USB cable is required The USB end of programming cable is larger than the regular cable Always use the Programming USB Type C cable for connecting Mobile Lite to computer Neve...

Page 6: ...3 strap through until it is tight Step 2 Lock the release buckle by inserting the male part into the female part until you hear a click sound Step 3 Put the lanyard around the neck of the user...

Page 7: ...ive Button Plug Mobile unit into base To turn on the unit exits sleep mode Press and hold for 5 seconds To turn on the unit exits sleep mode without using the base To turn off the unit enters sleep mo...

Page 8: ...switch to ON position The backup battery will be charged when AC power is connected and serve as a backup power source when AC power is missing 2 DC Jack Connect to an AC DC 12V 1A switching power ad...

Page 9: ...GPS Wi Fi positioning function Mobile Lite makes a battery restored report to the CMS when its battery is fully recharged Amplifier Base 3 An AC power adapter is required to connect to a wall outlet B...

Page 10: ...ovider for a replacement SIM card or use a SIM card adapter to convert your SIM card to correct size Please make sure that the micro SIM card PIN code is deactivated and all SMS messages removed befor...

Page 11: ...rogramming Mobile Lite follow the hardware installation steps below Step 1 Connect Programming USB Type C Cable to the USB Type C port at bottom of Mobile Lite Step 3 Insert the programming charging e...

Page 12: ...sure Mobile Lite and the computer is connected properly please refer to 3 4 Hardware Installation Step 2 Please go to http www ftdichip com Drivers VCP htm Scroll down the webpage and select the drive...

Page 13: ...mming Tool 4 1 PC Programming Tool Installers Only For system setting programming with PC Programming Tool software via USB port follow instruction below Step 1 Execute the programming tool The follow...

Page 14: ...Mobile Lite Baud rate 115200 Data 8 Parity None Stop 1 FlowCtrl None Step 3 Read Configuration To start configuring Mobile Lite settings click on Open A Read configuration success message will pop up...

Page 15: ...indicate the PC Programming Tool is no longer displaying Mobile Lite s current configuration To access Current Setting again click on Read Default When Default is selected the PC Programming Tool will...

Page 16: ...e Write buttons to make sure all settings are programmed into Mobile Lite Profile Manager Click on Profile Manager to manage the profiles Delete Profile Select a profile and click on Delete Profile A...

Page 17: ...The APN setting must be completed for Mobile Lite to report events via cellular network Click APN to set APN Name APN User and APN Password and click Write to confirm APN Name The name of an access p...

Page 18: ...eep as a reminder 2 Event Filter Select an event filter The event filter determines which events are reported to the selected Report Destination 3 Reporting Format Type Select a reporting format The r...

Page 19: ...number and open two way voice communication directly Speech reporting is for Emergency Event only Status event will not be sent via speech Please note that Location info cannot be sent via Speech It i...

Page 20: ...des and location information over mobile network TCP Protocol in SIA2 format SIA over IP Mobile Lite reports digital SIA event codes and location information over mobile network TCP Protocol SIA2 over...

Page 21: ...thin the same group failed Mobile Lite will regard reporting to this Group unsuccessful From the example above suppose all report failed the report sequence would be 1 4 1 4 1 4 Reporting Cycle If mul...

Page 22: ...ts another reporting cycle For Emergency event Mobile Lite will try reporting for up to three reporting cycles If going through three reporting cycles and all failed Mobile Lite will terminate reporti...

Page 23: ...below 10 Low Temperature Warning Temperature rises over 10 after Low Temperature Temperature Restored Temperature rises over 35 High Temperature Warning Temperature drops below 35 after high Temperat...

Page 24: ...splay Mobile Lite exact location where help is sent through WiFi positioning Mobile Lite Medical Help maps google com maps q 12 12312 121 123123 Last Know Loc 1 Min Ago Display Mobile Lite exact locat...

Page 25: ...report to the report destinations When Mobile Lite makes a second low battery report to the CMS the GPS function is turned off and GeoFence function will also be turned off Circle Operational Area Sel...

Page 26: ...10 000 meters Click on Write to submit the settings To identify the latitude and longitude of a particular location follow the steps below to identify a coordinate using Google Map Step 1 Open intern...

Page 27: ...obile Lite will connect the coordinates consecutively from 1 2 3 4 and draw up a GeoFence area see Example below Do not cross any coordinate connections to prevent GeoFence area error Both Latitude an...

Page 28: ...25 1 2 4 3...

Page 29: ...can be canceled during guard time by pressing and holding the Active Button for 5 seconds After the Guard Time has expired Mobile Lite will begin report the alarm event cannot be cancelled after Guar...

Page 30: ...me to the preset duration Callback Timer After an alarm is reported to all the reporting destinations and at least one of them is successful Mobile Lite will start a waiting period callback time to au...

Page 31: ...counting down the time for the first Auto check in report Mobile Lite will send the first check in report according to the setting of Auto Check In Offset time Afterwards Mobile Lite will send reports...

Page 32: ...Access Code or not before it opens a full duplex Two way communication Incoming Call Check Access code When set as Disable Mobile Lite will auto answer an incoming call and open a full duplex Two way...

Page 33: ...ce for location identification or using last acquired GPS location if there is any GPS function is only turned on when no Wi Fi hotspot data is obtained Mobile Lite will disregard Last location if it...

Page 34: ...caller ID matches with the number s programmed in this function The device will match the numbers starting from the last digit For example if a number string 321 is programmed the device will instantl...

Page 35: ...percase or lowercase characters If the sensor is successfully added the sensor will be assigned from Zone 1 to 20 in sequence Removing sensors Click on the device entry you wish to delete from the Dev...

Page 36: ...rammed parameters 4 1 9 Firmware To update the firmware of Mobile Lite Step 1 Click Firmware Step 2 Select the firmware update speed from the drop down menu The shorter the time the faster the update...

Page 37: ...success will be displayed in a pop up window Step 4 Click on OK and the programming tool will read the settings of Mobile Lite again W WA AR RN NI IN NG G During updating process please DO NOT disconn...

Page 38: ...f the command is completed You can send the command to Mobile Lite now N NO OT TE E If the SMS message text format of your mobile phone is not English please change it to English for SMS remote progra...

Page 39: ...o indicate it has learned in the pendant Step 3 Repeat Step 2 3 to learn in all devices device learnt in will be assign from Zone 1 to 20 in sequence If Mobile Lite has already learnt in 20 devices it...

Page 40: ...Lite will instantly pick up the call without checking Access Code Press a DTMF key for over 1 second to enable a designed shortcut function Enter 1 to talk only Enter 2 to open two way voice communic...

Page 41: ...ctivated Mobile Lite will also report its location info along with the alarm event For IP SMS Reporting During two way communication following a successful IP report Mobile Lite location info will be...

Page 42: ...n function will be turned off 6 4 GeoFencing The installer can setup a GeoFence area for the user to do everyday activity When GeoFencing is enabled Mobile Lite will check its GPS location every 2 min...

Page 43: ...elp call in progress during guard time During guard time the user can cancel the alarm reporting by pressing the Active Button of Mobile Lite for 5 seconds or pressing the Active Button of the learnt...

Page 44: ...tivated to send alarm report it will begin to check last position while acquiring new Location If new location cannot be acquired by the time Guard Time ends Mobile Lite will send report with last loc...

Page 45: ...ith location info via the previously successful IP channel Mobile Lite will keep updating and reporting location info every minute in event 100 101 120 before two way communication ends Example 1 If G...

Page 46: ...cation data stored or it is older than 8 hours Mobile Lite will disregard it and send report event code 100 101 120 without location After new position is acquired Mobile Lite will follow up with anot...

Page 47: ...d If new position is acquired under two way communication following a successful IP report Mobile Lite makes report CID 100 101 120 via the successful IP channel with location coordinates During the t...

Page 48: ...two way communication without checking Access Code The caller can call back multiple times during the callback period The caller can use the following DTMF commands to control the call Enter 1 for ta...

Page 49: ...hortcut function will also be executed along with the communication time reset At 20 and 10 seconds before the communication time expires Mobile Lite will emit 1 beep via the telephone handset to aler...

Page 50: ...rying within the same group failed Mobile Lite will regard reporting to this Group unsuccessful From the example above suppose all report failed the report sequence would be 1 4 1 4 1 4 Reporting Cycl...

Page 51: ...wait for 5 minutes After 5 minutes Mobile Lite will retry as it starts another reporting cycle For Emergency event Mobile Lite will try reporting for up to three reporting cycles If going through thr...

Page 52: ...ep Mode and Cellular module will be powered down in 30 seconds The user can only program Mobile Lite for the duration using PC Programming Tool As the cellular module is also disabled SMS commands wil...

Page 53: ...ound clavicle or too long below sternum is likely to cause false trigger or no response B Mobile Lite being worn inside a chest pocket will lead to non detected condition Carefully place the Mobile Li...

Page 54: ...every 2 3 seconds during guard time 3 Help call cancelled Plays once when pressing the Active Button of Mobile Lite for 5 seconds during guard time 4 Alarm received Please stand by Plays once when Spe...

Page 55: ...e is an incoming call to answer the call Voice Prompt Amplifier When the Mobile Lite is inserted on the base the Mobile Lite s voice prompts will be played through the base s speaker with improved vol...

Page 56: ...the reporting format Group 1 5 Type 0 Speech 11 CID_SIA_IP 12 SIA_IP 13 SIA_CID_UDP 14 SIA_UDP 18 AG_XML 20 CID_SIA2_IP 21 SIA2_IP 22 CID_SIA2_UDP 23 SIA2_UDP 30 SMS_CID 31 SMS_TEXT Miscellaneous Ente...

Page 57: ...60 60 360 mins Parameter 2 Continuous GPS Report Interval 0 disabled 1 60 1 60 min s To set the CID event code for the red help buttons BTNEV BTNEV PROG 1111 100 To set the CID event code sent when Mo...

Page 58: ...Polygon is selected in Parameter 1 and the vertex number determined in Parameter 2 enter the location coordinates latitude and longitude respectively If 3 vertices are selected enter 3 sets of coordin...

Page 59: ...ile Lite settings ULOAD ULOAD PROG 1111 us vestasmarthome com 8768 866258040549039 To upload current Mobile Lite settings to server Parameter 1 Host server url or IP adress Parameter 2 Port number Par...

Page 60: ...or a 98 Note that some older receivers may not accept 98 space Delimited for MT and Q Q Event qualifier which gives specific event information 1 New Event or Opening 3 New Restore or Closing 6 Previou...

Page 61: ...1 102 Fall Detection emergency When a fall is detected from the learnt in Fall Sensor or the Mobile Lite itself Location info will be sent with event 102 120 Panic emergency When the Active Button of...

Page 62: ...ation the report is sent with event code 646 648 Location Scream status When a user requests Mobile Lite to scream the Mobile Lite will beep and location will be reported 671 GeoFencing Action status...

Page 63: ...ll always show a 0 b stands for the battery level 100 90 80 70 60 50 40 30 20 10 d means if Mobile Pro is placed on the base slot 0 not placed 1 placed g stands for the Cellular signal strength level...

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