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Maintenance and Support
165
RetCam 3 and RetCam Shuttle User Manual
PN 18-000393 Rev. A
Figure 161
Replace Lamp Assembly and Fiber Optic Cable
General Support Issues
Key Validation
NOTE
New RetCam systems ship with the software pre-installed and the license
key already registered and validated. However, significant changes to the
system hardware or a re-load of the system software for any reason
(including software upgrade) might require you to perform the key validation
process as described below. Key validation requires that you get a license
key from Clarity to use the revamped system, and you cannot request this
key until after installation is complete. Since it can take up to two (2) business
days to obtain a license key after submitting a request, we recommend that
you effect system or software upgrades when you can manage two business
days without use of the system.
NOTE
To ensure the preservation of your patient data and images, we strongly
recommend that you perform a complete backup of the system’s images
before you begin any software installation. See Chapter
, for backup recommendations. Export images as MLX
files.
When key validation is necessary, the
Authorization Key
dialog box appears when the
system starts (and each time thereafter until you complete this step).