Citizen Eco-Drive Riiiver W510 Instruction Manual Download Page 10

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CITIZEN Eco-Drive Riiiver W510 Instruction manual

Symptom and remedies

Symptom

Remedies

Page

Connection with the smartphone

Connection is 

unsuccessful.

Check the position of the crown of the watch.

Check power reserve.

4

Check the flight mode setting of the watch.

7

Cancel the connection indication.

6

Start the dedicated app.

Check the Bluetooth settings of your smartphone.

Avoid anything that will block out the radio wave or 

generate noise.

Remove the pairing information (Eco-Drive Riiiver) 

on your smartphone and try pairing again.

Cannot execute pairing.

Check the flight mode setting of the watch.

7

Remove the pairing information (Eco-Drive Riiiver) 

on your smartphone and try pairing again.

Charge the watch.

8

The icon is colored pale 

and some screens of the 

app cannot be opened.

Connect with the smartphone.

Not notified within 

connectable distance

Check the power reserve of the watch.

4

Check the flight mode setting of the watch.

7

Start the dedicated app.

Check the notification setting of the dedicated app.

Avoid anything that will block out the radio wave or 

generate noise.

No notification sound is 

emitted.

Turn on [Silent] at [My watch] on the dedicate app.

Connection is 

disconnected during 

setting.

Check the power reserve of the watch.

4

Start the dedicated app.

Check whether the smartphone exists within the 

connectable range (a few meters (some 10 feet) or so).

Avoid anything that will block out the radio wave or 

generate noise.

Time info cannot be 

obtained automatically.

Check the position of the crown.

Check the power reserve of the watch.

4

Check the flight mode setting of the watch.

7

Confirm that the watch is not in power save status.

8

Start the dedicated app.

Check whether the smartphone exists within the 

connectable range (a few meters (some 10 feet) or so).

Avoid anything that will block out the radio wave or 

generate noise.

Movement of a hand seems strange

The hands rotate rapidly 

soon after you take the 

watch out of a case or 

something similar.

The power save function is canceled. Wait until the 

current time is displayed.

The hands move in an 

unexpected direction.

Wait until the watch returns to normal movement.

The second hand does 

not move.

Cancel the connection indication.

6

Charge the watch.

8

The second hand moves 

once every two seconds.

Charge the watch.

8

Connection status is not 

indicated.

Charge the watch.

8

The flight mode setting 

is not indicated.

Charge the watch.

8

Symptom

Remedies

Page

Time/calendar is abnormal.

The indication of 

the time and date is 

incorrect.

Check settings of iiidea.

7

Check the flight mode setting of the watch.

7

Check time and calendar of the smartphone.

Obtain time info from the smartphone to adjust time 

and calendar.

Adjust the time and calendar manually.

9

Check and correct the reference position.

9

Resetting the watch — All Reset

When the watch does not work properly, you can reset the time and calendar 

settings. If the power reserve is insufficient, charge the watch first.

Be sure to perform the following operations after All Reset.

1

  Correct the reference positions.

After All Reset, the watch is in the reference position adjustment mode.

Refer to step 4 and after on pag

9

.

2

  Adjust the time and calendar.

Adjust the time and calendar manually (page 

8

) or by connecting with 

your smartphone.

1

  Pull the crown out to position 

2

.

2

  Press and hold the lower right button 

A

 and the upper right button 

B

 at the 

same time for 4 seconds or more and release them.

As you release the buttons, the alarm sounds and all reset is executed.

The setting values after All Reset

Time

0:00:00AM

Calendar

January 1 of leap year

Pairing information

Pairing information is not removed.

Connection status

Disconnection

Remove the data stored in the watch

Follow the steps below to delete all the data stored in the watch such as pairing 

information, personal data of your body, data of activity monitor, etc. and returns 

status of the watch to that when shipped.

1

  Pull the crown out to position 

1

.

The second hand stops pointing 0 seconds (flight mode off) or 30 seconds (flight 

mode on).

2

  Press and hold the upper right button 

B

 for 4 seconds or more.

The second hand widely swings left and right from the center (0 seconds) and 

data is removed.

• Release the button when the second hand widely swings left and right.

Bluetooth 4.0 wireless technology

Regulatory concerning to Bluetooth (Areas where Bluetooth is available)

Use of the Bluetooth communication technology is not legally permitted in some 

countries or regions. Visit our web site below to confirm the list of countries where 

Bluetooth is legally available.

https://www.citizenwatch-global.com/support/

• Using this watch in a country where it is not permitted may be punished under its 

law.

• Communication using Bluetooth may be monitored intentionally or accidentally. 

Do not use this watch for important communication or any communication 

involving human lives.

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, 

Inc.

Summary of Contents for Eco-Drive Riiiver W510

Page 1: ...oad sites of apps for your smartphones For more information see the web site below https www citizenwatch global com support Built in activity monitor The watch records your activity and you can see i...

Page 2: ...Be sure to tighten firmly Screw down push button Rotate the locking screw counterclockwise and loosen until it stops Rotate the locking screw clockwise and tighten firmly Recessed button Press the but...

Page 3: ...ble You can execute firmware update using My watch on the menu screen When pairing failed The watch emits alarm sound and its second hand points RECONNECT of the connection indication and stops Press...

Page 4: ...ng with standard use of a smartphone is supposed 100 Charging amount becomes less even when achievement level is 100 if you use the watch more with your smartphone See Specifications for details of St...

Page 5: ...An acceleration sensor is equipped with this watch and your activity is automatically measured and the data are stored When the watch and the smartphone are connected the activity data are send to the...

Page 6: ...e buttons while the second hand indicates connection indication The connection indication is canceled and the second hand returns to normal movement Changing the position of the crown also cancels the...

Page 7: ...are indicated Adding a new watch Tap here when executing pairing Firmware update Use it when updating firmware of the watch Removing the data stored in the dedicated app Data stored in the cloud and...

Page 8: ...light continuously Please use this table as a reference only Environment Outdoors sunny Outdoors cloudy 20cm 7 7 8 inches away from a fluorescent lamp 30W Interior lighting Illuminance lx 100 000 10 0...

Page 9: ...hen adjusting the hour hand the second and minute hands slightly escape left and right to provide clearer view of the hour hand When you rotate the crown quickly a few times the hand indication will m...

Page 10: ...ing is not indicated Charge the watch 8 Symptom Remedies Page Time calendar is abnormal The indication of the time and date is incorrect Check settings of iiidea 7 Check the flight mode setting of the...

Page 11: ...isk of damaging your fingernails depending on the manner in which the band is fastened Take off your watch before going to bed CAUTION Precautions Always use the watch with the crown pushed in normal...

Page 12: ...ight or artificial light and glows in a dark place It is free from any radioactive substance or any other material harmful to a human body or environment The light emission gradually becomes weaker as...

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