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CITIZEN Eco-Drive Riiiver W510 Instruction manual
Symptom and remedies
Symptom
Remedies
Page
Connection with the smartphone
Connection is
unsuccessful.
Check the position of the crown of the watch.
−
Check power reserve.
Check the flight mode setting of the watch.
Cancel the connection indication.
Start the dedicated app.
−
Check the Bluetooth settings of your smartphone.
−
Avoid anything that will block out the radio wave or
generate noise.
−
Remove the pairing information (Eco-Drive Riiiver)
on your smartphone and try pairing again.
−
Cannot execute pairing.
Check the flight mode setting of the watch.
Remove the pairing information (Eco-Drive Riiiver)
on your smartphone and try pairing again.
−
Charge the watch.
The icon is colored pale
and some screens of the
app cannot be opened.
Connect with the smartphone.
−
Not notified within
connectable distance
Check the power reserve of the watch.
Check the flight mode setting of the watch.
Start the dedicated app.
−
Check the notification setting of the dedicated app.
−
Avoid anything that will block out the radio wave or
generate noise.
−
No notification sound is
emitted.
Turn on [Silent] at [My watch] on the dedicate app.
−
Connection is
disconnected during
setting.
Check the power reserve of the watch.
Start the dedicated app.
−
Check whether the smartphone exists within the
connectable range (a few meters (some 10 feet) or so).
−
Avoid anything that will block out the radio wave or
generate noise.
−
Time info cannot be
obtained automatically.
Check the position of the crown.
−
Check the power reserve of the watch.
Check the flight mode setting of the watch.
Confirm that the watch is not in power save status.
Start the dedicated app.
−
Check whether the smartphone exists within the
connectable range (a few meters (some 10 feet) or so).
−
Avoid anything that will block out the radio wave or
generate noise.
−
Movement of a hand seems strange
The hands rotate rapidly
soon after you take the
watch out of a case or
something similar.
The power save function is canceled. Wait until the
current time is displayed.
−
The hands move in an
unexpected direction.
Wait until the watch returns to normal movement.
−
The second hand does
not move.
Cancel the connection indication.
Charge the watch.
The second hand moves
once every two seconds.
Charge the watch.
Connection status is not
indicated.
Charge the watch.
The flight mode setting
is not indicated.
Charge the watch.
Symptom
Remedies
Page
Time/calendar is abnormal.
The indication of
the time and date is
incorrect.
Check settings of iiidea.
Check the flight mode setting of the watch.
Check time and calendar of the smartphone.
−
Obtain time info from the smartphone to adjust time
and calendar.
−
Adjust the time and calendar manually.
Check and correct the reference position.
Resetting the watch — All Reset
When the watch does not work properly, you can reset the time and calendar
settings. If the power reserve is insufficient, charge the watch first.
Be sure to perform the following operations after All Reset.
1
Correct the reference positions.
After All Reset, the watch is in the reference position adjustment mode.
Refer to step 4 and after on page
2
Adjust the time and calendar.
Adjust the time and calendar manually (page
) or by connecting with
your smartphone.
1
Pull the crown out to position
2
.
2
Press and hold the lower right button
A
and the upper right button
B
at the
same time for 4 seconds or more and release them.
As you release the buttons, the alarm sounds and all reset is executed.
The setting values after All Reset
Time
0:00:00AM
Calendar
January 1 of leap year
Pairing information
Pairing information is not removed.
Connection status
Disconnection
Remove the data stored in the watch
Follow the steps below to delete all the data stored in the watch such as pairing
information, personal data of your body, data of activity monitor, etc. and returns
status of the watch to that when shipped.
1
Pull the crown out to position
1
.
The second hand stops pointing 0 seconds (flight mode off) or 30 seconds (flight
mode on).
2
Press and hold the upper right button
B
for 4 seconds or more.
The second hand widely swings left and right from the center (0 seconds) and
data is removed.
• Release the button when the second hand widely swings left and right.
Bluetooth 4.0 wireless technology
Regulatory concerning to Bluetooth (Areas where Bluetooth is available)
Use of the Bluetooth communication technology is not legally permitted in some
countries or regions. Visit our web site below to confirm the list of countries where
Bluetooth is legally available.
https://www.citizenwatch-global.com/support/
• Using this watch in a country where it is not permitted may be punished under its
law.
• Communication using Bluetooth may be monitored intentionally or accidentally.
Do not use this watch for important communication or any communication
involving human lives.
• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc.