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Chapter 4 Troubleshooting
4-1. Error Message and Corrective Actions
4-3
CL-E720DT
4-1.
Error Message and Corrective Actions
When an error occurs, the error condition will be displayed on the operation panel. The LED
flashes in red and the LCD shows the error contents.
In case of an error, the printer enters off line except for the following errors.
• LCD: Alarm Head Hot
• LCD: Alarm Cutter Hot
• LCD: Alarm Head Check
Causes/Corrective Actions
LED
LCD
Head temperature - high temperature abnormality
• Printing stops temporarily.
Wait until the “SA Head” gets cool.
Flashing in red
Alarm
Head Hot
Head temperature - low temperature abnormality
• Printing is impossible.
Start printing after the “SA Head” becomes warm.
Flashing in red
Error
Head Cold
PF motor temperature abnormality
• Printing is impossible.
Wait until the “SA PF Motor” gets cool.
Flashing in red
Error
PFMotor Hot
Cutter motor temperature abnormality (Option)
• Cutting action stops temporarily.
Wait until the cutter motor gets cool.
Flashing in red
Alarm
Cutter Hot
Head open
• Close the head.
Flashing in red
Error
Head Open
Paper end
• Add media.
Flashing in red
Error
Paper End
Paper out (paper position undetectable) - defective
paper loading
• Incorrect positioning of the sensors:
Adjust the sensor position correctly to label media and
the black mark of tag media.
• Incorrect setting of “Media Sensor” submenu:
Match the setting (See Through, Reflect, None) with
media to be used.
• Incorrect sensor adjustment against media to be
used:
Enter sensor adjustment mode by turning ON while
pressing and holding
[MENU]
,
[FEED]
(
) and
[STOP]
(
■
) keys. Then perform sensor adjustment.
For details, refer to “
Flashing in red
Error
Paper Load
Paper jam
• Remove the jammed media.
Flashing in red
Error
Paper Jam
Summary of Contents for CL-E720DT
Page 1: ...Technical Manual CL E720DT Direct Thermal Barcode Label Printer ...
Page 5: ...Chapter 1 Specifications 1 1 CL E720DT CHAPTER 1 SPECIFICATIONS ...
Page 15: ...Chapter 2 Operating Principles 2 1 CL E720DT CHAPTER 2 OPERATING PRINCIPLES ...
Page 75: ...Chapter 3 Disassembly and Maintenance 3 1 CL E720DT CHAPTER 3 DISASSEMBLY AND MAINTENANCE ...
Page 119: ...Chapter 4 Troubleshooting 4 1 CL E720DT CHAPTER 4 TROUBLESHOOTING ...
Page 131: ...Chapter 5 Parts Lists 5 1 CL E720DT CHAPTER 5 PARTS LISTS ...
Page 159: ...Chapter 5 Parts Lists 5 29 CL E720DT DRAWING NO 7 Unit Opepane Rev 0 ...
Page 162: ...Chapter 5 Parts Lists CL E720DT 5 32 DRAWING NO 8 Accessories Rev 0 3 2 1 1 1 2 1 3 ...
Page 164: ...Chapter 6 Circuit Diagrams 6 1 CL E720DT CHAPTER 6 CIRCUIT DIAGRAMS ...
Page 183: ...Appendices AP 1 CL E720DT APPENDICES ...
Page 186: ...Appendices A Mounting Diagrams CL E720DT AP 4 2 Solder side ...