IP Single or Dual Port
EXTender 4100
Quick Installation Guide
Document Number: G-4100-RUC
Version: Rev AB
Page 1: ...IP Single or Dual Port EXTender 4100 Quick Installation Guide Document Number G 4100 RUC Version Rev AB ...
Page 2: ...r damage suffered or incurred as a result of reliance upon or use of them Information in this publication is subject to change without notice Citel Technologies reserves the right without prior notice to change the equipment designs or documentation referred to herein as it considers necessary Your Responsibility for your System s Security Toll fraud is the use of your telecommunications system by...
Page 3: ...u to potential loss of data or damage to an application system or device Highlights important information Contacting Citel Technologies Mail Citel Technologies 3131 Elliott Avenue Suite 250 Seattle WA 98121 Citel Technologies 4040 Bowness Road NW Calgary AB T3B 3R7 Citel Technologies 4 Wheatcroft Business Park Landmere Lane Edwalton Nottinghamshire NG12 4DG UK Email support citel com Web www citel...
Page 4: ...100 with FXO Table 1 Product Part Numbers Terms and Conventions 1 The IP Single or Dual Port EXTender 4100 is a multi user communications device that resides at the remote location and is referred to as the Remote The Remote connects to the PBXgateway at the corporate site thru the IP network 2 The Management Console is the programming interface that is accessed through the PC s serial port and is...
Page 5: ...ng has been disconnected at the network interface 7 Unplug the product from the wall outlet before cleaning Use a damp cloth for cleaning Do not use liquid or aerosol cleaners 8 Do not operate the system if a chemical or gas leakage is suspected in the area Use a telephone located in another safe area to report the trouble 9 The mains supply AC DC adapter must only be used in an easily accessible ...
Page 6: ...IP Parameters 16 Testing the Installation 17 Optional Configuration Method 18 Enabling the Management Browser 18 5 CONFIGURATION QUICK REFERENCE 19 Essential Configuration Quick Reference 19 Advanced Configuration Quick Reference 20 APPENDIX A TECHNICAL SPECIFICATIONS 22 APPENDIX B REGULATORY AND COMPLIANCE STATEMENTS 23 Regulatory Notices 23 FCC Part 15 Statement 23 Problems Repair and Warranty 2...
Page 7: ...e to follow the instructions may result in improperly installed equipment or risk of electrical shock Changes or modifications not expressly approved by Citel Technologies could void the user s authority to operate the equipment and will impact any warranty agreements What s in the Box IP Single or Dual Port EXTender 4100 IP Single or Dual Port EXTender 4100 1 Figure 1 IP Single or Dual Port EXTen...
Page 8: ...d the branch office supporting 10 100BaseT Ethernet interface The data connection between the corporate site and the Remote must be operational and configured correctly b Ensure that the correct TCP UDP ports are opened to allow the Remote to connect through the corporate firewall The PBXgateway uses TCP UDP port 2698 The Remote uses port 12288 and 12290 for the Dual Port Remote for incoming UDP s...
Page 9: ... in the System Administrator s Guide You Need to Have 1 All of the items provided in the box with the Remote 2 A copy of the latest software version available for the Remote if performing a software upgrade 3 Mounting screws and screwdriver if wall mounting is required 4 Access to the supported PBX ports 5 A PC or laptop to connect to the Remote with the following capabilities a A serial port b A ...
Page 10: ...e been completed prior to beginning the installation Before handling or operating the Remote make sure that the cover is correctly secured to the base of the unit hazardous voltages are present inside Do not attempt to modify the Remote Installation Diagram IP Network PSTN LAN Router Router IP Dual or Single EXTender 4100 Remote IP Dual Port PBXgateway PBXgateway FXO Port optional PC optional Digi...
Page 11: ...es until the setup wizard has been run If the PBX type has not been selected by running the Setup Wizard this can cause damage to the telephones Line voltages can vary greatly depending on the PBX being used 5 Connect the LAN port to the LAN with an RJ 45 Ethernet cable Do not apply power to the unit until instructed to do so An improperly configured Remote can cause damage to the unit or to the t...
Page 12: ...0 Data bits 8 Parity None Stop bits 1 Flow control Xon Xoff 5 Plug the power supply in to the Remote and then into the AC wall outlet Allow the unit to complete the bootup sequence 6 Wait a few seconds and the Press Enter to start the shell prompt is displayed 7 Press Enter A password prompt is displayed if a password is set there is no default password If the Remote is running but you do not see ...
Page 13: ...ff Analog Port LED Off Self Test Status LED 1 Solid Green Status LED 2 Off Analog Port LED Off ROM Countdown Status LED 1 Solid Green Status LED 2 Off Analog Port LED Green Flicker Loading Image Status LED 1 Green Flashing Status LED 2 Off Analog Port LED Solid Green Loading Image Successful Status LED 1 Solid Green Status LED 2 Off Analog Port LED Solid Green Table 2 Power up LED Sequence Copyrig...
Page 14: ...l result in the administrator being prompted to run the Setup Wizard The Setup Wizard will ask the administrator a series of questions to assist with the configuration process It is highly recommended that the Setup Wizard be run at the start of any new installation The administrator can also run the Setup Wizard at any time to change the configuration parameters Path Gateway Utilities Setup Wizar...
Page 15: ...r previous settings Accepts the change you have entered or exits the current menu option Administrator will also be prompted to save configuration changes if required or Access the currently selected menu item or Go to an item in a menu You can also select a menu item by typing the first character in its name or A Help screen This help screen is for the UI itself and not the features listed in the...
Page 16: ...ch user is to connect to which port s on the PBXgateway Path Gateway Configuration Port Port_1 and Port_2 It is recommended that User IDs reflect the user s extension number For example if John Smith s internal extension number was 5837 then 5837 should be used as this port s User ID 3 Setting the IP Destination The IP destination is simply the address of the PBXgateway The Remote will attempt to ...
Page 17: ...otherwise instructed to by a customer support representative An Administrator s password should be set to restrict unauthorized access to Remote If the password is lost or forgotten please contact a customer support representative at 1 877 248 3587 or support citel com for details on how to reset the unit s password Individual port passwords are not affected THE ESSENTIAL CONFIGURATION PARAMETERS ...
Page 18: ...Web Server In order to configure the units using the Management Browser MB the Web Server must be set to Enabled Path Remote Configuration IP LAN 2 There must also be a valid IP Address entered for the Remote Path Remote Configuration IP LAN Address Additional Management Browser parameters can also be configured either prior to launching the MB or any time after 3 Web Timeout This parameter determ...
Page 19: ...X ports Path Remote Configuration Port Port_1 and Por_2 User ID 3 Set the IP Destination address that the Remote will use to connect to the PBXgateway This is simply the address of the PBXgateway Path Remote Configuration Connect 4 Set the IP parameters to allow the Remote to communicate over the IP network Path Remote Configuration IP LAN Address 5 Allow Tenet and FTP access for administrative an...
Page 20: ...ally reconnect Path Remote Configuration Port Port_1 and Port_2 4 Enable Active Call Monitoring Nortel Norstar PBX only to monitor another station s activity on another call for example Path Remote Configuration Port Port_1 and Port_2 Phone Features 5 Configure Line Signaling Nortel Norstar PBX only Used to help eliminate clicking noise in the audio path on certain installation environments Path R...
Page 21: ...der 4100 Quick Installation Guide 21 10 The DNS parameter allows the System Administrator to find the Remote by an assigned name instead of IP address Path Gateway Configuration IP DNS Copyright 2007 Citel plc All Rights Reserved ...
Page 22: ...log Devices 2185N 80 MIPS Memory DRAM 8MB Flash Memory 2MB Interfaces Ethernet RJ 45 10 100Mpbs Half Full Duplex Management Serial RS 232 RJ45 Telephone RJ 45 to the Remote and RJ 11 to the telephone Voice Voice Compression G 729A G 711 G 726 ADPCM32 ADPCM24 Protocols and Services LAN RVP over Internet Protocol IP Electrical Line Voltage 110 240V 50 60Hz Environment Temperature 32 104 F 0 40 C Rel...
Page 23: ... that is on a different circuit than the receiver Problems Repair and Warranty Should you experience trouble with this telephone equipment or for repair or warranty information please contact Customer Support at 1 877 248 3587 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect this equipment from the line network until the problem has be...
Page 24: ...e handling of this product This symbol on this equipment indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of Electrical and Electronic Equipment Disposal must be carried out in accordance with local environmental regulations for waste disposal For more detailed information about treatment recove...
Page 25: ...aster IV 8405 CallMaster V 8410D Avaya Definity Add on Modules XM24 EU24 Avaya Magix 4400 4412D 4400D 4424D 4406D 4424LD Avaya Magix Add on Modules DSS 4450 Avaya IP Office Magix selected as protocol Definity selected as protocol 4406D 2402 4412D 2410 4424D 2420 5402 5410 5420 6408 6416D 6424D Avaya IP Office Add on Modules XM24 EU24 DSS4450 Table 5 Supported Telephones Definity IP Office and Magi...
Page 26: ...el Unit 17 key addition Table 6 Supported Telephones Ericsson Nortel Meridian M2006 M3901 M2008 M3902 M2216 M3903 M2616 M3904 M2616CT M3905 Nortel Meridian Add on Modules NT2K22 Table 7 Supported Telephones Nortel Meridian Nortel Norstar BCM3 5 BCM4 0 MICS4 1 MICS7 1 M7100 M7410 M7208 M7410CT M7308 T7208 M7310 T7316 M7324 T7316E Ericsson Add on Modules ATA2 NT8B29 NT8B41 Table 8 Supported Telephon...
