Managing Shared Lines, Shared Extensions, and Phone Buttons
Setting Up Shared Extensions
Unified Communications UC 320W Administration Guide
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External
: Click this button to route the call to an external number. Choose
a digit to get an outside line, and enter the phone number.
•
To identify the FXO line for this shared line, refer to the
Lines (FXO)
Available to be Shared
list. It includes all FXO lines that are not assigned for
outbound calling. Use your mouse to drag an FXO line to the
Shared FXO
Lines
box. A shared line icon appears next to the assigned FXO line. Repeat
this step as needed to add other lines.
•
To remove an FXO line from this shared line, use your mouse to drag and
drop the line button into the
Lines (FXO) Available to Be Shared
list. The
shared line icon no longer appears next to the FXO line in the list.
•
To add another shared line, click the
Create a Shared FXO Line Group
button.
Select Members
•
Click the
Select Members
button to open this section. To close this section,
click the button again.
•
To add a member, check the box next to the user’s name. Selected users
appear with a green background.
•
To select all users, click
Select All
. To de-select all users, click
Clear All
.
•
To remove a user from the group, uncheck the box next to the user’s name.
Unselected users appear with a white background.
NOTE
This list includes all users except users of FXS phones and SPA 301
phones. If a user does not have an assigned phone, the background is gray.
If you previously configured a shared line and then a member’s phone
assignment was removed, the background appears red. To configure users,
see
. To assign phones to users, see
. Then return to this page to assign membership.
Setting Up Shared Extensions
Use the
Shared Extensions
page to allow a group of users to answer, monitor, and
manage calls that are placed to the shared extension number.
NOTE
To simplify the display, only the Label field appears when you first view this page.
After you type a label, additional features appear. Enter the remaining information,
as described in this Help topic. Either complete the entry or delete it; an incomplete
entry produces an error, indicated by a red X in the navigation tree.
