e. Test a different multicast video stream.
f. Test with local video content. If local video works, troubleshoot video headend
and/or other network problems.
g. Confirm video output setting on the SV-4K using a browser to go to:
http://
sv4k-ip-address
.
3. If the problem can be isolated to an SV-4K device:
a. Verify that the Pwr/Eth LEDs are on.
b. Try a different HDMI cable.
c. Test a different TV display.
d. (Advanced) Test with laptop connected to the same switch port/interface as
the SV-4K with a problem, and see if the problematic video stream can be
displayed using the open source VLC player.
Symptom: No local control when external volume strategy
configured
Troubleshooting steps:
1. Is the RS-232 cable connected? Verify the cable connections.
2. Verify the serial cable type being used against the RS-232 requirements for the
TV display (null modem [crossover] or straight through).
3. Verify that the external output strategy works on other TV displays.
4. Verify the RS-232 codes from the manufacturer against the TV display
specifications in Cisco StadiumVision Director.
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