Chapter 7
Using Directories
7-18 CallConnector Operator
Maintaining Contacts
All the directories allow you to add, modify and delete their entries. Before you do any updates,
additions, and deletions, you have to select the directory you want to work on. Make sure that you
are in the Outlook directory view, for instance, if you want to add a new entry to the Outlook
directory. For information how to select a directory to work with, please refer to the Viewing Your
Directories section of this chapter.
Figure 7-11 Directory Contact Information
Notes on Editing Contact Information
You can only view and edit the contact’s manager, assistant and backup person if the contact is a
CallConnector User. CallConnector Users are the contacts who have CallConnector accounts
and can log into the CallConnector system using their CallConnector applications.
The contact’s manager, assistant, and backup belong to the same department with the contact
and can also be changed in the Action Bar.
