14-27
Cisco ONS 15327 User Documentation, R3.3
June 2002
Chapter 14 Alarm Troubleshooting
Alarm Procedures
Note
When you replace a card with an identical type of card, you do not need to make any changes to
the database.
14.4.31 CTNEQPT-PBPROT
•
Critical, Service-Affecting
The interconnection equipment failure protect payload bus (CTNEQPT-PBPROT) alarm indicates a
failure of the main payload between the protect cross-connect XTC card and the reporting traffic card.
The cross-connect card and the reporting card are no longer communicating through the backplane. The
problem exists in either the reporting traffic card, the XTC card or the backplane.
Caution
Always use the supplied ESD wristband when working with a powered ONS 15327. Plug the wristband
cable into the ESD jack located on the lower-right outside edge of the shelf assembly.
Note
If all traffic cards show this alarm, physically reseat the standby XTC card. If this fails to clear the alarm,
replace the standby XTC card. Do not physically reseat an active XTC card. This disrupts traffic.
Caution
It can take up to 30 minutes for software to be updated on a standby XTC card. Wait the full time period
before removing the card. Premature removal can cause flash corruption.
Procedure: Clear the CTNEQPT-PBPROT Alarm
Step 1
Perform a software reset on the standby cross-connect XTC card:
a.
Display the node view.
b.
Position the cursor over the slot reporting the alarm.
c.
Right-click and choose
RESET CARD
.
Step 2
If the alarm persists, physically reseat the standby cross-connect card.
Step 3
If the alarm persists and the reporting traffic card is the active card in the protection group, do a force
switch to move traffic away from the card:
a.
At the node view, click the
Maintenance
tab then click the
Protection
tabs.
b.
Double-click the protection group that contains the reporting card.
c.
Click the Protect/Standby card of the selected groups.
d.
Click
Force
and
OK
.
Step 4
Perform a software reset on the reporting card:
a.
Display the CTC node view.
b.
Position the cursor over the slot reporting the alarm.
Summary of Contents for ONS 15327
Page 22: ...Contents xxii Cisco ONS 15327 User Documentation June 2002 I N D E X ...
Page 30: ...Figures xxviii Cisco ONS 15327 User Documentation June 2002 ...
Page 44: ...Procedures xlii Cisco ONS 15454 Installation and Operations Guide R3 2 June 2002 ...
Page 540: ...Glossary GL 16 Cisco ONS 15327 User Documentation R3 3 June 2002 ...