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1-29

Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0

78-17235-01

Chapter 1 General Troubleshooting

1.6.1 Perform a Facility Loopback on a Source-Node Ethernet Port

Step 3

If the test set indicates a good circuit, no further testing is necessary with the facility loopback. Clear the
facility loopback:

a.

Double-click the CE100T-8 card, then click the

Maintenance > Loopback

tabs.

b.

Choose

None

from the Loopback Type column for the port being tested.

c.

Choose the appropriate state (IS; OOS,DSBLD; OOS,MT) from the Admin State column for the port
being tested.

d.

Click

Apply

.

e.

Click

Yes

in the confirmation dialog box.

Step 4

Complete the

“Test the Ethernet Card” procedure on page 1-29

.

Test the Ethernet Card

Step 1

Complete the

“Physically Replace a Card” procedure on page 1-155

for the suspected bad card and

replace it with a known-good one.

Caution

Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this,
perform an external switch if a switch has not already occurred. Refer to the procedures in the

“1.10.1 Protection Switching, Lock Initiation, and Clearing” section on page 1-148

. For more

information, refer to the “Maintain the Node” chapter in the

Cisco ONS 15310-CL and

Cisco ONS 15310-MA Procedure Guide

.

Step 2

Resend test traffic on the loopback circuit with a known-good card installed.

Step 3

If the test set indicates a good circuit, the problem was probably the defective card. Return the defective
card to Cisco through the Return Materials Authorization (RMA) process. Contact Cisco Technical
Support (1 800 553-2447).

Step 4

Complete the

“Physically Replace a Card” procedure on page 1-155

for the faulty card.

Step 5

Clear the facility loopback:

a.

Double-click the CE100T-8 card, then click the

Maintenance > Loopback

tabs.

b.

Choose

None

from the Loopback Type column for the port being tested.

c.

Choose the appropriate state (IS; OOS,DSBLD; OOS,MT) from the Admin State column for the port
being tested.

d.

Click

Apply

.

e.

Click

Yes

in the confirmation dialog box.

Step 6

Complete the

“1.6.2 Perform a Terminal Loopback on a Source-Node Ethernet Port” procedure on

page 1-30

.

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Summary of Contents for ONS 15310-CL

Page 1: ...Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco ONS 15310 CL and Cisco ONS 15310 MA Troubleshooting Guide Product and Documentation Release 7 0 July 2010 Text Part Number 78 17235 01 ...

Page 2: ... may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment causes interference to radio or television reception try to correct the interference by usin...

Page 3: ...Connect Loopback 1 3 1 2 Identify Points of Failure on an Electrical Circuit Path 1 3 1 2 1 Perform a Facility Loopback on a Source Node Port 1 4 Create the Facility Loopback on the Source Node Port 1 4 Test the Facility Loopback 1 5 Test the Electrical Cabling 1 6 1 2 2 Perform a Hairpin on a Source Node Port 1 6 Create the Hairpin on the Source Node Port 1 6 Test the Hairpin Circuit 1 7 1 2 3 Pe...

Page 4: ...te Node OC N Port 1 19 Test the Terminal Loopback Circuit 1 20 1 3 6 Perform a Facility Loopback on a Destination Node OC N Port 1 21 Create the Facility Loopback on a Destination Node OC N Port 1 21 Test the Facility Loopback Circuit 1 22 1 3 7 Perform a Terminal Loopback on a Destination Node OC N Port 1 23 Create the Terminal Loopback on a Destination Node OC N Port 1 23 Test the Terminal Loopb...

Page 5: ...d 1 43 1 7 Restore the Database and Default Settings 1 44 1 7 1 Restore the Node Database 1 44 1 8 PC Connectivity Troubleshooting 1 44 1 8 1 Windows PC System Minimum Requirements 1 44 1 8 2 Sun Solaris or UNIX System Minimum Requirements 1 45 1 8 3 Supported Platforms Browsers and JREs 1 45 1 8 4 Unsupported Platforms and Browsers 1 46 1 8 5 Unable to Verify the IP Configuration of Your Windows ...

Page 6: ...xists Between Nodes 1 59 1 9 12 DCC Connection Lost 1 60 1 9 13 Path in Use Error When Creating a Circuit 1 60 Cancel the Circuit Creation and Start Over 1 60 1 9 14 Calculate and Design IP Subnets 1 61 1 10 Circuits and Timing 1 61 1 10 1 Circuit Transitions to Partial Status 1 61 View the State of Circuit Nodes 1 62 1 10 2 Circuits Remain in PARTIAL Status 1 62 1 10 3 AIS V on Unused 15310 CL CT...

Page 7: ...nd Conditions Indexed By Alphabetical Entry 1 6 1 3 Alarm Logical Objects 1 9 1 4 Alarm List by Logical Object Type 1 10 1 5 Trouble Notifications 1 14 1 5 1 Alarm Characteristics 1 14 1 5 2 Condition Characteristics 1 14 1 5 3 Severities 1 15 1 5 4 Alarm Hierarchy 1 15 1 5 5 Service Effect 1 17 1 5 6 States 1 17 1 6 Safety Summary 1 18 1 7 Alarm Procedures 1 18 1 7 1 AIS 1 19 Clear the AIS Condit...

Page 8: ...ndition 1 26 1 7 20 AS MT OOG 1 26 1 7 21 AUD LOG LOSS 1 27 Clear the AUD LOG LOSS Condition 1 27 1 7 22 AUD LOG LOW 1 27 1 7 23 AUTOLSROFF 1 28 1 7 24 AUTORESET 1 28 Clear the AUTORESET Alarm 1 28 1 7 25 AUTOSW AIS 1 28 Clear the AUTOSW AIS Condition 1 29 1 7 26 AUTOSW LOP STSMON 1 29 Clear the AUTOSW LOP STSMON Condition 1 29 1 7 27 AUTOSW LOP VT MON 1 29 Clear the AUTOSW LOP VT MON Alarm 1 30 1...

Page 9: ... 41 CONTBUS CLK B 1 39 Clear the CONTBUS CLK B Alarm 1 39 1 7 42 CONTBUS DISABLED 1 40 Clear the CONTBUS DISABLED Alarm 1 40 1 7 43 CONTBUS IO A 1 40 Clear the CONTBUS IO A Alarm 1 41 1 7 44 CTNEQPT PBPROT 1 41 Clear the CTNEQPT PBPROT Alarm 1 42 1 7 45 CTNEQPT PBWORK 1 43 Clear the CTNEQPT PBWORK Alarm 1 43 1 7 46 DATAFLT 1 43 Clear the DATAFLT Alarm 1 44 1 7 47 DBOSYNC 1 44 Clear the DBOSYNC Ala...

Page 10: ...R 1 54 Clear the ERFI P SRVR Condition 1 54 1 7 63 ERROR CONFIG 1 54 Clear the ERROR CONFIG Alarm 1 55 1 7 64 ETH LINKLOSS 1 56 Clear the ETH LINKLOSS Condition 1 56 1 7 65 E W MISMATCH 1 56 1 7 66 EXCCOL 1 56 Clear the EXCCOL Alarm 1 56 1 7 67 EXT 1 57 Clear the EXT Alarm 1 57 1 7 68 EXTRA TRAF PREEMPT 1 57 1 7 69 FAILTOSW 1 57 Clear the FAILTOSW Condition 1 57 1 7 70 FAILTOSW PATH 1 58 Clear the...

Page 11: ...ondition 1 63 1 7 84 FE LOCKOUTOFPR SPAN 1 63 1 7 85 FE LOF 1 64 Clear the FE LOF Condition 1 64 1 7 86 FE LOS 1 64 Clear the FE LOS Condition 1 64 1 7 87 FE MANWKSWBK SPAN 1 64 1 7 88 FE MANWKSWPR SPAN 1 65 1 7 89 FEPRLF 1 65 Clear the FEPRLF Alarm 1 65 1 7 90 FORCED REQ 1 65 Clear the FORCED REQ Condition 1 65 1 7 91 FORCED REQ SPAN 1 66 Clear the FORCED REQ SPAN Condition 1 66 1 7 92 FRCDSWTOIN...

Page 12: ...3 1 7 109 HI TXPOWER 1 74 Clear the HI TXPOWER Alarm 1 74 1 7 110 HLDOVRSYNC 1 74 Clear the HLDOVRSYNC Alarm 1 75 1 7 111 I HITEMP 1 75 Clear the I HITEMP Alarm 1 76 1 7 112 IMPROPRMVL 1 76 Clear the IMPROPRMVL Alarm 1 76 1 7 113 INC ISD 1 78 1 7 114 INCOMPATIBLE SEND PDIP 1 78 Clear the INCOMPATIBLE SEND PDIP Alarm 1 78 1 7 115 INCOMPATIBLE SW 1 78 Clear the INCOMPATIBLE SW Alarm 1 78 1 7 116 INH...

Page 13: ...OF BITS 1 86 Clear the LOF BITS Alarm 1 86 1 7 132 LOF DS1 1 87 Clear the LOF DS1 Alarm 1 87 1 7 133 LOF DS3 1 88 Clear the LOF DS3 Alarm 1 88 1 7 134 LOF EC1 1 88 Clear the LOF EC1 Alarm 1 89 1 7 135 LOF OCN 1 89 Clear the LOF OCN Alarm 1 89 1 7 136 LOF STSTRM 1 89 Clear the LOF STSTRM Alarm 1 90 1 7 137 LOGBUFR90 1 90 1 7 138 LOGBUFROVFL 1 90 Clear the LOGBUFROVFL Alarm 1 90 1 7 139 LO LASERBIAS...

Page 14: ...1 102 1 7 155 LPBKFACILITY CE100T 1 103 Clear the LPBKFACILITY CE100T Condition 1 103 1 7 156 LPBKFACILITY DS1 DS3 1 103 Clear the LPBKFACILITY DS1 DS3 Condition 1 104 1 7 157 LPBKFACILITY EC1 1 104 Clear the LPBKFACILITY EC1 Condition 1 104 1 7 158 LPBKFACILITY OCN 1 104 Clear the LPBKFACILITY OCN Condition 1 105 1 7 159 LPKTERMINAL CE100T 1 105 Clear the LPBKTERMINAL CE100T Condition 1 105 1 7 1...

Page 15: ... 1 112 Clear the NO CONFIG Condition 1 113 1 7 179 NOT AUTHENTICATED 1 113 1 7 180 OOU TPT 1 113 Clear the OOT TPT Condition 1 114 1 7 181 OPEN SLOT 1 114 Clear the OPEN SLOT Condition 1 114 1 7 182 PDI P 1 114 Clear the PDI P Condition 1 115 1 7 183 PLM P 1 116 Clear the PLM P Alarm 1 116 1 7 184 PLM V 1 116 Clear the PLM V Alarm 1 117 1 7 185 PRC DUPID 1 117 1 7 186 PROTNA 1 117 Clear the PROTNA...

Page 16: ...26 1 7 201 SD V 1 126 Clear the SD V Condition 1 126 1 7 202 SF 1 126 Clear the SF DS1 DS3 Condition 1 127 1 7 203 SF L 1 127 Clear the SF L Condition 1 127 1 7 204 SF P 1 127 Clear the SF P Condition 1 128 1 7 205 SFTWDOWN 1 128 1 7 206 SF V 1 128 Clear the SF V Condition 1 128 1 7 207 SHELF COMM FAIL 1 128 1 7 208 SNTP HOST 1 129 Clear the SNTP HOST Alarm 1 129 1 7 209 SQUELCH 1 129 1 7 210 SQUE...

Page 17: ...TOSEC 1 135 Clear the SWTOSEC Condition 1 135 1 7 230 SWTOTHIRD 1 136 Clear the SWTOTHIRD Condition 1 136 1 7 231 SYNC FREQ 1 136 Clear the SYNC FREQ Condition 1 136 1 7 232 SYNCPRI 1 136 Clear the SYNCPRI Alarm 1 137 1 7 233 SYNCSEC 1 137 Clear the SYNCSEC Alarm 1 137 1 7 234 SYNCTHIRD 1 138 Clear the SYNCTHIRD Alarm 1 138 1 7 235 SYSBOOT 1 138 1 7 236 TIM 1 138 Clear the TIM Alarm 1 139 1 7 237 ...

Page 18: ...res 1 148 1 10 1 Protection Switching Lock Initiation and Clearing 1 148 Initiate a 1 1 Protection Port Force Switch Command 1 149 Initiate a 1 1 Manual Switch Command 1 149 Clear a 1 1 Force or Manual Switch Command 1 150 Initiate a Lock On Command 1 150 Initiate a Card or Port Lockout Command 1 151 Clear a Lock On or Lockout Command 1 151 Initiate an ONS 15310 MA 1 1 Card Switch Command 1 151 In...

Page 19: ...phabetical Entry 1 1 1 2 Trouble Notifications 1 3 1 2 1 Condition Characteristics 1 3 1 2 2 Condition States 1 3 1 3 Transient Conditions 1 4 1 3 1 ADMIN DISABLE 1 4 1 3 2 ADMIN DISABLE CLR 1 4 1 3 3 ADMIN LOCKOUT 1 4 1 3 4 ADMIN LOCKOUT CLR 1 4 1 3 5 ADMIN LOGOUT 1 4 1 3 6 ADMIN SUSPEND 1 4 1 3 7 ADMIN SUSPEND CLR 1 5 1 3 8 AUD ARCHIVE FAIL 1 5 1 3 9 DBBACKUP FAIL 1 5 1 3 10 DBRESTORE FAIL 1 5 1...

Page 20: ... 1 7 1 3 25 PSWD CHG REQUIRED 1 7 1 3 26 RMON ALARM 1 7 1 3 27 RMON RESET 1 8 1 3 28 SESSION TIME LIMIT 1 8 1 3 29 SFTWDOWN FAIL 1 8 1 3 30 USER LOCKOUT 1 8 1 3 31 USER LOGIN 1 8 1 3 32 USER LOGOUT 1 8 1 3 33 WKSWBK 1 8 1 3 34 WKSWPR 1 9 1 3 35 WRMRESTART 1 9 C H A P T E R 1 Error Messages 1 1 I N D E X ...

Page 21: ...n the DS3 ports of WBE 28 WBE 84 Cards 1 25 Figure 1 2 Diagram of FEAC Circuit 1 25 Figure 1 3 Accessing Far End troubleshooting Functions on the WBE Cards 1 26 Figure 1 4 Deleting the CTC Cache 1 55 Figure 1 5 RJ 45 Pin Numbers 1 69 Figure 1 6 LAN Cable Layout 1 69 Figure 1 7 Cross Over Cable Layout 1 70 Figure 1 1 Error Dialog Box 1 1 ...

Page 22: ...Figures xxii Cisco ONS 15310 CL and Cisco ONS 15310 MA Troubleshooting Guide R7 0 78 17235 01 ...

Page 23: ... 1 13 Different CTC Releases Do Not Recognize Each Other 1 57 Table 1 14 Username or Password Does Not Match the Port Information 1 58 Table 1 15 No IP Connectivity Exists Between Nodes 1 58 Table 1 16 No IP Connectivity Exists Between Nodes 1 59 Table 1 17 DCC Connection Lost 1 60 Table 1 18 Path in Use Error When Creating a Circuit 1 60 Table 1 19 Calculate and Design IP Subnets 1 61 Table 1 20 ...

Page 24: ...inor Alarm List 1 3 Table 1 4 ONS 15310 CL and ONS 15310 MA NA Conditions List 1 4 Table 1 5 ONS 15310 CL and ONS 15310 MA Major Alarm List 1 6 Table 1 6 ONS 15310 CL and ONS 15310 MA Alarm and Condition Alphabetical List 1 6 Table 1 7 Alarm Logical Object Type Definitions 1 9 Table 1 8 ONS 15310 CL and ONS 15310 MA Alarm List by Logical Object as Shown in Alarm Profile 1 10 Table 1 9 Path Alarm H...

Page 25: ...ectives intended audience and organization of this troubleshooting guide and describes the conventions that convey instructions and other information This section provides the following information Revision History Document Objectives Audience Document Organization Related Documentation Document Conventions Obtaining Optical Networking Information Obtaining Documentation and Submitting a Service R...

Page 26: ...failed ports that adversely affect signal traffic it also gives typical software problems that occur and their solutions Chapter 1 Alarm Troubleshooting provides indexes descriptions and troubleshooting methods for all alarms and conditions generated by the ONS system Chapter 1 Transient Conditions describes transient temporary conditions Chapter 1 Error Messages lists ONS 15310 CL error messages ...

Page 27: ...ONS 15310 CL and ONS 15310 MA systems Cisco ONS 15310 CL and Cisco ONS 15310 MA Ethernet Card Software Feature and Configuration Guide Provides software feature and operation information for Ethernet cards in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Release Notes for the Cisco ONS 15310 CL Release 7 0 Provides caveats closed issues and new feature and functionality information Release Notes f...

Page 28: ...t the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te zijn van de bij elektrisc...

Page 29: ... SICUREZZA Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le trad...

Page 30: ...a encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo GUARDE ESTAS INSTRUCCIONES Varning VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till v...

Page 31: ...ero da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved ...

Page 32: ...xxxii Cisco ONS 15310 CL and Cisco ONS 15310 MA Troubleshooting Guide R7 0 78 17235 01 About this Guide ...

Page 33: ...isco Optical Transport Products Safety and Compliance Information document that accompanied the product This publication describes the international agency compliance and safety information for the Cisco ONS 15310 It also includes translations of the safety warnings that appear in the ONS 15310 system documentation Cisco Optical Networking Product Documentation CD ROM Optical networking related do...

Page 34: ...nformation see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are...

Page 35: ...NS 15310 MA Procedure Guide 1 2 Identify Points of Failure on an Electrical Circuit Path Explains how to perform loopback and hairpin tests which you can use to test ONS 15310 CL DS N circuit paths through the network or logically isolate faults 1 3 Identify Points of Failure on an OC N Circuit Path Explains how to perform loopback and hairpin tests on OC N paths which you can use to test ONS 1531...

Page 36: ...00 controller card contains OC N ports that can support optical loopbacks The DS1 28 DS3 EC1 3 card and DS1 84 DS3 EC1 3 card support electrical loopbacks The CE 100T 8 Ethernet card supports loopbacks but the ML 100T 8 card does not 1 1 1 Facility Loopback A facility loopback tests a card s line interface unit LIU and related cabling After applying a facility loopback on a port use an optical or ...

Page 37: ...cuit A hairpin circuit brings traffic in and out on an electrical port instead of sending the traffic onto the OC N line A hairpin loops back only one specific synchronous transport signal STS or virtual tributary VT circuit This kind of circuit test can be run on a node running live traffic because it does not affect the rest of the facility s traffic 1 1 4 Cross Connect Loopback A cross connect ...

Page 38: ...ons If the network tests do not isolate the problems troubleshoot outward for power failure 1 2 1 Perform a Facility Loopback on a Source Node Port The facility loopback test is performed on the node source port in the network circuit Completing a successful facility loopback on this port isolates the cabling and port as possible failure points Caution Performing a loopback on an in service circui...

Page 39: ...pback Step 4 Continue with the Test the Facility Loopback procedure on page 1 5 Test the Facility Loopback Step 1 If the test set is not already sending traffic send test set traffic on the loopback circuit Step 2 Examine the traffic received by the test set Look for errors or any other signal information that the test set is capable of indicating Step 3 If the test set indicates a good circuit co...

Page 40: ...port being tested d Click Apply e Click Yes in the confirmation dialog box Step 4 If the test set indicates a faulty circuit the problem might be a faulty port Continue with the 1 2 2 Perform a Hairpin on a Source Node Port procedure on page 1 6 1 2 2 Perform a Hairpin on a Source Node Port The hairpin test is performed on the first port in the network circuit A hairpin circuit uses the same port ...

Page 41: ...irpin loopback circuit Clear the hairpin circuit a Click the Circuits tab b Choose the hairpin circuit being tested c Click Delete d Click Yes in the Delete Circuits dialog box e Confirm that the hairpin circuit is deleted from the Circuits tab list Step 4 If the test set indicates a faulty circuit there might be a problem with the port Continue with the 1 2 3 Perform a Terminal Loopback on a Dest...

Page 42: ...ion Node Slot Port and Type the electrical port in the destination node and click Finish Step 4 Confirm that the newly created circuit appears on the Circuits tab list as a two way circuit Note Loopbacks operate only on ports in the OOS MT administrative state Note It is normal for a 1 7 160 LPBKTERMINAL DS1 DS3 or 1 7 161 LPBKTERMINAL EC1 condition to appear during a loopback setup The condition ...

Page 43: ...Admin State column for the port being tested e Click Apply f Click Yes in the confirmation dialog box Step 4 Clear the terminal loopback circuit a Click the Circuits tab b Choose the loopback circuit being tested c Click Delete d Click Yes in the Delete Circuits dialog box Step 5 If the test set indicates a faulty circuit the problem might be a faulty port Continue with the 1 2 4 Perform a Hairpin...

Page 44: ...k Create b Give the circuit an easily identifiable name such as Hairpin1 c Set the Circuit Type and Size to the normal preferences such as STS and STS1 d Uncheck the Bidirectional check box and click Next e In the Circuit Source dialog box select the same Node Slot Port and Type where the previous circuit is connected and click Next f In the Circuit Destination dialog box use the same Node Slot Po...

Page 45: ...nnect an electrical test set to the port you are testing a If you just completed the 1 2 4 Perform a Hairpin Test on a Destination Node Port procedure on page 1 9 leave the electrical test set connected to the electrical port in the destination node b If you are starting the current procedure without the electrical test set connected to the electrical port use appropriate cabling to attach the Tx ...

Page 46: ... the port being tested e Click Apply f Click Yes in the confirmation dialog box The entire electrical circuit path has now passed its comprehensive series of loopback tests This circuit qualifies to carry live traffic Step 4 If the test set indicates a faulty circuit the problem might be a faulty card or faulty cabling Continue with the Test the Electrical Cabling procedure on page 1 12 Test the E...

Page 47: ...tion Using a series of facility loopbacks and terminal loopbacks the path of the circuit is traced and the possible points of failure are tested and eliminated A logical progression of seven network test procedures applies to this sample scenario 1 Facility loopback on the source node OC N port 2 Cross connect loopback on the source node OC N port 3 Terminal loopback on the source node OC N port 4...

Page 48: ...box Note It is normal for a 1 7 158 LPBKFACILITY OCN condition to appear during loopback setup The condition clears when you remove the loopback Step 3 Continue with the Test the Facility Loopback Circuit procedure on page 1 14 Test the Facility Loopback Circuit Step 1 If the test set is not already sending traffic send test traffic on the loopback circuit Step 2 Examine the traffic received by th...

Page 49: ...ircuit being tested out of service a In node view click the Circuits tab b Click the circuit and then click Edit c In the Edit Circuit dialog box click the State tab d Choose OOS MT from the Target Circuit Admin State drop down list e Click Apply f Click Yes in the confirmation dialog box Step 3 Use CTC to set up the cross connect loopback on the circuit being tested a In node view double click th...

Page 50: ...ou just completed the 1 3 2 Perform a Cross Connect Loopback on the Source OC N Port procedure on page 1 15 leave the optical test set connected to the OC N port in the source node b If you are starting the current procedure without the optical test set connected to the OC N port use appropriate cabling to attach the Tx and Rx terminals of the optical test set to the port you are testing c Adjust ...

Page 51: ... card in the source node having the terminal loopback b Click the Maintenance Optical Loopback Port tabs c Select None from the Loopback Type column for the port being tested d Select the appropriate state IS AINS OOS DSBLD or OOS MT in the Admin State column for the port being tested e Click Apply f Click Yes in the confirmation dialog box Step 4 Clear the terminal loopback circuit a Click the Ci...

Page 52: ... Circuit Source dialog box fill in the source Node Slot Port and Type where the test set is connected and click Next f In the Circuit Destination dialog box fill in the destination Node Slot Port and Type the OC N port in the intermediate node and click Finish Step 3 Confirm that the newly created circuit appears on the Circuits tab list as a two way circuit Note It is normal for a 1 7 158 LPBKFAC...

Page 53: ... problem might be a faulty OC N port Continue with the 1 3 5 Perform a Terminal Loopback on an Intermediate Node OC N Port procedure on page 1 19 1 3 5 Perform a Terminal Loopback on an Intermediate Node OC N Port The terminal loopback test is performed on the node destination port in the circuit in this example the destination OC N port in the intermediate node First create a bidirectional circui...

Page 54: ... port being tested a Go to the node view of the intermediate node From the View menu choose Go To Other Node Choose the node from the drop down list in the Select Node dialog box and click OK b In node view double click the controller card 15310 CL CTX or CTX2500 with the OC N port requiring a loopback c Click the Maintenance Optical Loopback Port tabs d Select OOS MT from the Admin State column e...

Page 55: ...a Destination Node OC N Port Step 1 Connect an optical test set to the port you are testing a If you just completed the 1 3 5 Perform a Terminal Loopback on an Intermediate Node OC N Port procedure on page 1 19 leave the optical test set connected to the OC N port in the source node b If you are starting the current procedure without the optical test set connected to the OC N port use appropriate ...

Page 56: ...s normal for a 1 7 158 LPBKFACILITY OCN condition to appear during loopback setup The condition clears when you remove the loopback Step 5 Continue with the Test the Facility Loopback Circuit procedure on page 1 22 Test the Facility Loopback Circuit Step 1 If the test set is not already sending traffic send test traffic on the loopback circuit Step 2 Examine the traffic received by the test set Lo...

Page 57: ...ical test set connected to the OC N port in the source node b If you are starting the current procedure without the optical test set connected to the OC N port use appropriate cabling to attach the Tx and Rx terminals of the optical test set to the port you are testing c Adjust the test set accordingly Step 2 Use CTC to set up the terminal loopback circuit on the port being tested a Click the Circ...

Page 58: ...ep 3 If the test set indicates a good circuit no further testing is necessary on the loopback circuit a Clear the terminal loopback Double click the card terminal node with the terminal loopback Click the Maintenance Optical Loopback Port tabs Select None from the Loopback Type column for the port being tested Select the appropriate state IS AINS OOS DSBLD or OOS MT in the Admin State column for t...

Page 59: ... be available only when the DS3 port is configured in CBIT Framing Figure 1 2 Diagram of FEAC Circuit 1 4 1 FEAC Send Code The Send Code column on the WBE 28 WBE 84 cards Maintenance tab only applies to OOS MA MT ports configured for CBIT framing The column lets a user select No Code the default or line loop code Selecting line loop code inserts a line loop activate FEAC in the CBIT overhead trans...

Page 60: ... receives an activation code for a FEAC loopback it raises the Clear the LPBKDS3FEAC Condition condition on page 1 102 The condition clears when the port receives the command to deactivate the FEAC loopback If a node sends a FEAC loopback command to the far end the sending node raises a LPBKDS3FEAC CMD condition on page 1 102 for the near end port 1 5 Troubleshooting WBE 28 and WBE 84 Cards with F...

Page 61: ... Circuit Paths With Loopbacks Facility loopbacks terminal loopbacks and cross connect loopback circuits are often used together to test the circuit path through the network or to logically isolate a fault Performing a loopback test at each point along the circuit path systematically isolates possible points of failure When performing this testing on networks that contain intermediate nodes you wil...

Page 62: ... are testing The Tx and Rx terminals connect to the same port Step 2 Adjust the test set accordingly Refer to manufacturer instructions for test set use Step 3 In CTC node view double click the CE100T 8 card to display the card view Step 4 Click the Maintenance Loopback tabs Step 5 Choose OOS MT from the Admin State column for the port being tested If this is a multiport card select the appropriat...

Page 63: ...d this perform an external switch if a switch has not already occurred Refer to the procedures in the 1 10 1 Protection Switching Lock Initiation and Clearing section on page 1 148 For more information refer to the Maintain the Node chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Step 2 Resend test traffic on the loopback circuit with a known good card installed Step 3 If ...

Page 64: ... a If you just completed the 1 6 1 Perform a Facility Loopback on a Source Node Ethernet Port procedure on page 1 28 leave the test set hooked up to the Ethernet port in the source node b If you are starting the current procedure without the test set hooked up to the source port use appropriate cabling to attach the Tx and Rx terminals of the test set to the port you are testing Both Tx and Rx con...

Page 65: ...box Step 6 Complete the Test and Clear the Ethernet Terminal Loopback Circuit procedure on page 1 31 Test and Clear the Ethernet Terminal Loopback Circuit Step 1 If the test set is not already sending traffic send test traffic on the loopback circuit Step 2 Examine the test traffic being received by the test set Look for errors or any other signal information that the test set is capable of indica...

Page 66: ...e defective card Step 5 Clear the terminal loopback on the port before testing the next segment of the network circuit path a Double click the CE100T 8 card with the terminal loopback in the source node b Click the Maintenance Loopback tabs c Select None from the Loopback Type column for the port being tested d Select the appropriate state IS OOS DSBLD OOS MT in the Admin State column for the port...

Page 67: ...oC1C3 e Leave the Bidirectional check box checked f Click Next g In the Circuit Creation source dialog box select the same Node card Slot Port and STS or VT where the test set is connected h Click Next i In the Circuit Creation destination dialog box use the same Node card Slot Port and STS or VT used for the source dialog box j Click Next k In the Circuit Creation circuit routing preferences dial...

Page 68: ...from the Loopback Type column for the port being tested c Choose the appropriate state IS OOS DSBLD OOS MT from the Admin State column for the port being tested d Click Apply e Click Yes in the confirmation dialog box Step 4 Clear the facility loopback circuit a Click the Circuits tab b Choose the loopback circuit being tested c Click Delete d Click Yes in the Delete Circuits dialog box Do not che...

Page 69: ...ck circuit being tested c Click Delete d Click Yes in the Delete Circuits dialog box Do not check any check boxes Step 7 Complete the 1 6 4 Perform a Terminal Loopback on Intermediate Node OC N Ports procedure on page 1 35 1 6 4 Perform a Terminal Loopback on Intermediate Node OC N Ports In the next troubleshooting test you perform a terminal loopback on the intermediate node port to isolate wheth...

Page 70: ...ve the Bidirectional check box checked f Click Next g In the Circuit Creation source dialog box select the same Node card Slot Port and STS or VT where the test set is connected h Click Next i In the Circuit Creation destination dialog box use the same Node card Slot Port and STS or VT used for the source dialog box j Click Next k In the Circuit Creation circuit routing preferences dialog box leav...

Page 71: ...rt tabs c Select None from the Loopback Type column for the port being tested d Select the appropriate state IS OOS DSBLD OOS MT in the Admin State column for the port being tested e Click Apply f Click Yes in the confirmation dialog box Step 4 Clear the terminal loopback circuit a Click the Circuits tab b Choose the loopback circuit being tested c Click Delete d Click Yes in the Delete Circuits d...

Page 72: ...in the Admin State column for the port being tested e Click Apply f Click Yes in the confirmation dialog box Step 6 Clear the terminal loopback circuit a Click the Circuits tab b Choose the loopback circuit being tested c Click Delete d Click Yes in the Delete Circuits dialog box Do not check any check boxes Step 7 Complete the 1 6 5 Perform a Facility Loopback on a Destination Node Ethernet Port ...

Page 73: ...1C5 e Leave the Bidirectional check box checked f Click Next g In the Circuit Creation source dialog box select the same Node card Slot Port and STS or VT where the test set is connected h Click Next i In the Circuit Creation destination dialog box use the same Node card Slot Port and STS or VT used for the source dialog box j Click Next k In the Circuit Creation circuit routing preferences dialog...

Page 74: ...Yes in the confirmation dialog box Step 4 Clear the facility loopback circuit a Click the Circuits tab b Choose the loopback circuit being tested c Click Delete d Click Yes in the Delete Circuits dialog box Do not check any check boxes Step 5 Complete the Test the Ethernet Card procedure on page 1 40 Test the Ethernet Card Step 1 Complete the Physically Replace a Card procedure on page 1 155 for t...

Page 75: ...et Port The terminal loopback at the destination node port is the final local hardware error elimination in the circuit troubleshooting process If this test is completed successfully you have verified that the circuit is good up to the destination port Caution Performing a loopback on an in service circuit is service affecting Note Terminal loopbacks require on site personnel Complete the Create t...

Page 76: ...log box leave all defaults Click Finish Step 4 Confirm that the newly created circuit appears on the Circuits tab list as a two way circuit Note It is normal for the LPKTERMINAL CE100T condition on page 1 105 to appear during a loopback setup The condition clears when you remove the loopback Step 5 Create the terminal loopback on the destination port being tested a Go to the node view of the desti...

Page 77: ...ies to carry live traffic Step 5 If the test set indicates a faulty circuit the problem might be a faulty card Step 6 Complete the Test the Ethernet Card procedure on page 1 43 Test the Ethernet Card Step 1 Complete the Physically Replace a Card procedure on page 1 155 for the suspected bad card and replace it with a known good card Caution Removing a card that currently carries traffic on one or ...

Page 78: ...restoration of software data or the default node setup 1 7 1 Restore the Node Database Symptom One or more nodes are not functioning properly or have incorrect data Table 1 1 describes the potential cause of the symptom and the solution 1 8 PC Connectivity Troubleshooting This section contains information about system minimum requirements supported platforms browsers and Java Runtime environments ...

Page 79: ...Browsers and JREs CTC Software R7 0 supports the following platforms Windows NT Windows 98 Windows XP Windows 2000 Sun Solaris or UNIX 8 Sun Solaris or UNIX 9 CTC Software R7 0 supports the following browsers and JREs Netscape 7 browser on Sun Solaris or UNIX 8 or 9 with Java plug in 1 4 2 or 5 0 Windows PC platforms with Java plug in 1 4 2 or 5 0 Internet Explorer 6 0 browser on Windows PC platfo...

Page 80: ... click OK The DOS command window appears Step 3 At the prompt in the DOS window or Windows 98 NT 2000 and XP type ipconfig and press the Enter key The Windows IP configuration information appears including the IP address subnet mask and the default gateway Step 4 At the prompt in the DOS window type ping followed by the IP address shown in the Windows IP configuration information Step 5 Press the ...

Page 81: ... Windows JRE folder c Double click the j2re 1_4_2 win icon to run the JRE installation wizard d Follow the JRE installation wizard steps Step 3 From the Windows start menu click Settings Control Panel Step 4 In the Java Plug in Control Panel window double click the Java Plug in 1 4 2 or Java Plug in 5 0 icon Step 5 Click the Advanced tab on the Java Plug in Control Panel Step 6 From the Java Run T...

Page 82: ...nd click the Use Java 2 v1 4 2 for applet requires restart check box or the Use Java 2 v5 0 for applet requires restart check box d Click OK in the Internet Options window and exit the browser Step 4 Temporarily disable any virus scanning software on the computer See the 1 9 3 Browser Stalls When Downloading CTC JAR Files from port section on page 1 52 Step 5 Verify that the computer does not have...

Page 83: ...b or a LAN switch use a crossover CAT 5 cable For details on the types of CAT 5 cables see the 1 11 2 1 Crimp Replacement LAN Cables procedure on page 1 68 The NIC is improperly inserted or installed If you are using a Personal Computer Memory Card International Association PCMCIA based NIC remove and reinsert the NIC to make sure the NIC is fully inserted If the NIC is built into the Windows lapt...

Page 84: ...rnet Explorer the user is unable to launch the CTC Help and receives an MSIE is not the default browser error message Table 1 6 describes the potential cause of the symptom and the solution Set Internet Explorer as the Default Browser for CTC Step 1 Open the Internet Explorer browser Step 2 From the menu bar click Tools Internet Options The Internet Options window appears Step 3 In the Internet Op...

Page 85: ...tep 4 Click the Environment Variables button to open the Environment Variables window Step 5 Click the New button under the System variables field Step 6 Type CTC_HEAP in the Variable Name field Step 7 Type 512 in the Variable Value field and then click the OK button to create the variable Step 8 Again click the New button under the System variables field Step 9 Type CTC_MAX_PERM_SIZE_HEAP in the ...

Page 86: ...Table 1 8 describes the potential cause of the symptom and the solution Disable the VirusScan Download Scan Step 1 From the Windows start menu choose Programs Network Associates VirusScan Console Step 2 Double click the VShield icon listed in the VirusScan Console dialog box Step 3 Click Configure on the lower part of the Task Properties window Step 4 Click the Download Scan icon on the left of th...

Page 87: ...he left side expand Advanced and select the Cache tab Step 4 Change your disk cache folder to point to the cache file location The cache file location is usually C ProgramFiles Netscape Users yourname cache The yourname segment of the file location is often the same as the user name 1 9 5 Sluggish CTC Operation or Login Problems Symptom You experience sluggish CTC operation or have problems loggin...

Page 88: ...e corrupted or might need to be replaced Delete the CTC cache file This operation forces the ONS 15310 CL or ONS 15310 MA to download a new set of JAR files to your computer hard drive See the Delete the CTC Cache File Automatically procedure on page 1 54 if you want to temporarily delete the cache stored from another CTC session or the Delete the CTC Cache File Manually procedure on page 1 55 if ...

Page 89: ...e Windows Start menu choose Search For Files or Folders Step 2 Enter ctc jar or cms jar in the Search for Files or Folders Named field on the Search Results dialog box and click Search Now Step 3 Click the Modified column on the Search Results dialog box to find the JAR files that match the date when you downloaded the files from the port Step 4 Highlight the files and press the keyboard Delete ke...

Page 90: ...eration chapter of the Cisco ONS 15310 CL and Cisco ONS 1310 MA Reference Manual A lost DCC connection Usually accompanied by a procedural error mismatch EOC alarm Clear the EOC alarm and verify the DCC connection as described in the EOC alarm on page 1 49 Table 1 12 Java Runtime Environment Incompatible Possible Problem Solution The compatible Java 2 JRE is not installed The Java 2 JRE contains t...

Page 91: ...tep 3 In the Node Name field type the ONS 15310 CL or ONS 15310 MA IP address of the node that reported the alarm This can be the original IP address you logged on with or an IP address other than the original Step 4 Log into CTC The browser downloads the JAR file from port Table 1 13 Different CTC Releases Do Not Recognize Each Other Possible Problem Solution The software loaded on the connecting...

Page 92: ...es Not Match the Port Information Possible Problem Solution The username or password entered does not match the information stored in the port All ONS nodes must have the same username and password created to display every ONS node in the network You can also be locked out of certain ONS nodes on a network if your username and password were not created on those specific ONS nodes For initial login...

Page 93: ...which allow you to create a user name and assign a password Note Other existing usernames and passwords are not affected by the reset The superuser reset applies only to the local node where the procedure is performed Step 7 If you need to create another user name and password complete the following steps a Click the Provisioning Security tabs and click Create b Fill in the fields with a new user ...

Page 94: ...ist of available ports The previously selected port no longer appears in the available list because it is now part of a provisioned circuit Step 3 Select a different available port and begin the circuit creation process Table 1 17 DCC Connection Lost Possible Problem Solution A lost DCC connection Usually this condition is accompanied by an EOC alarm Clear the EOC alarm and verify the DCC connecti...

Page 95: ...s Table 1 19 Calculate and Design IP Subnets Possible Problem Solution The IP capabilities of the ONS 15310 CL and ONS 15310 MA require specific calculations to properly design IP subnets Cisco provides a free online tool to calculate and design IP subnets Go to http www cisco com pcgi bin Support IpSubnet home pl For information about ONS 15310 CL or ONS 15310 MA IP capability refer to the Cisco ...

Page 96: ...use of the symptom and the solution During an automatic transition some path level defects and or alarms were detected on the circuit Determine which node in the circuit is not changing to the desired state Refer to the View the State of Circuit Nodes procedure on page 1 62 Log into the circuit node that did not change to the desired state and examine the circuit for path level defects improper ci...

Page 97: ...ick Yes in the Delete Confirmation dialog box Step 12 In node view double click the controller card 15310 CL CTX or CTX2500 The card view appears Step 13 Click the Maintenance DS1 tabs Step 14 Locate the VT in the Facility Loopback list Step 15 From the Loopback Type list choose None and then click Apply Step 16 Click the Alarm tab and verify that the AIS V alarms have cleared Step 17 Repeat this ...

Page 98: ...nd DCC limitations refer to the DCC Tunnels section in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Table 1 25 ONS 15310 CL or ONS 15310 MA Switches Timing Reference Possible Problem Solution The optical or building integrated timing supply BITS input is receiving loss of signal LOS loss of frame LOF or AIS alarms from its timing source The node internal clock operates at a Stratu...

Page 99: ...oblem Solution The last reference input has failed The clock is running at the frequency of the last valid reference input This alarm is raised when the last reference input fails See the HLDOVRSYNC alarm on page 1 74 for a detailed description of this alarm Note The ONS 15310 CL and ONS 15310 MA support holdover timing per Telcordia GR 4436 when provisioned for external BITS timing Table 1 27 Fre...

Page 100: ... are being performed If the LED continues to blink more than 60 seconds the card has failed the POST diagnostics test and has failed to boot If the card has truly failed an EQPT BOOT alarm is raised against the slot number with an Equipment Fails To Boot description Check the alarm tab for this alarm to appear for the slot where the card is installed To attempt recovery remove and reinstall the ca...

Page 101: ...Connections Step 1 Ensure that a single mode fiber connects to the ONS 15310 CL or ONS 15310 MA Small form factor Pluggable SFP SM or SM Fiber should be printed on the fiber span cable ONS 15310 CL and ONS 15310 MA ports do not use multimode fiber Step 2 Ensure that the connector keys on the SC fiber connector are properly aligned and locked Step 3 Check that the single mode fiber power level is w...

Page 102: ...proximately 0 5 dB each Excessive number of fiber splices Splices take approximately 0 5 dB each Note These are typical attenuation values Refer to the specific product documentation for the actual values or use an optical time domain reflectometer OTDR to establish precise link loss and budget requirements Step 5 If no power level shows on the fiber the fiber is bad or the transmitter on the opti...

Page 103: ...AN cable Figure 1 6 LAN Cable Layout Table 1 32 shows LAN cable pinouts 55048 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 End view of RJ 45 plug Looking into an RJ 45 jack 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 55415 Table 1 32 LAN Cable Pinout Pin Color Pair Name Pin 1 White orange 2 Transmit Data 1 2 Orange 2 Transmit Data 2 3 White green 3 Receive Data 3 4 Blue 1 4 5 White blue 1 5 6 Green 3 Receive Data 6 7 Whit...

Page 104: ...s symptoms and solutions for power supply problems power consumption and LED indicators 1 12 1 Power Supply Problems Symptom Loss of power or low voltage resulting in a loss of traffic and causing the LCD clock to reset to the default date and time Table 1 34 describes the potential causes of the symptom and the solutions 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 55416 Table 1 33 Cross Over Cable Pinout Pin...

Page 105: ...arms Procedures for installing power supply and cables are located in the Install Hardware chapter of the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Power supplies may be disconnected by reversing the appropriate procedure for AC or DC power Note The ONS 15310 CL and ONS 15310 MA require a constant source of DC power to properly function Input power is 48 VDC Power requirements rang...

Page 106: ...6 describes the possible problem and the solution for optical ports Verify Card LED Operation Step 1 In CTC click the Maintenance Diagnostic tabs Step 2 Click Lamp Test Step 3 Watch to make sure all the port LEDs illuminate as previously noted for several seconds Step 4 Click OK on the Lamp Test Run dialog box With the exceptions previously described if an OC N or DS N LED does not light up the LE...

Page 107: ...cal objects which are the basis of the alarm profile list in Table 1 8 on page 1 10 For a comprehensive list of all conditions refer to the Cisco SONET TL1 Command Guide For further information about Transaction Language One TL1 refer to the Cisco ONS SONET TL1 Reference Guide An alarm s troubleshooting procedure applies to both the Cisco Transport Controller CTC and the TL1 version of that alarm ...

Page 108: ...itical Alarm List AUTOLSROFF OCN LOA VCG MFGMEM BPLANE BKUPMEMP EQPT LOF DS3 MFGMEM FAN COMIOXC EQPT LOF EC1 MFGMEM PPM CONTBUS DISABLED EQPT LOF OCN PLM P STSMON CTNEQPT PBPROT EQPT ONS 15310 MA LOF STSTRM PLM P STSTRM CTENQPT PB WORK EQPT ONS 15310 MA LOM STSMON STSTRM SQM STSTRM ENCAP MISMATCH P STSTRM LOP P STSMON SWMTXMOD PROT EQPT ONS 15310 MA EQPT EQPT LOP P STSTRM SWMTX MOD WORK EQPT ONS 1...

Page 109: ...EMP OCN LO TXPOWER OCN APSCINCON OCN HI LASERTEMP PPM LO TXPOWER PPM APSIMP OCN HI RXPOWER OCN MATECLK EQPT ONS 15310 MA APS INV PRIM OCN HITEMP EQPT MEM LOW EQPT APSMM OCN HI TXPOWER EQPT NOT AUTHENTICATED APS PRIM SEC MISM OCN HI TXPOWER OCN PROTNA EQPT ONS 15310 MA AUTORESET EQPT HI TXPOWER PPM PROV MISMATCH PPM AUTOSW UNEQ VT MON INCOMPATIBLE SEND PDIP SYSTEM PWR FAIL A EQPT CONTBUS CLK A EQPT...

Page 110: ...1 LCAS RX FAIL STSTRM SSM DUS OCN AS CMD EQPT LCAS RX FAIL VT TERM SSM OFF BITS AS CMD NE LCAS TX ADD STSTRM SSM OFF DS1 AS CMD OCN LCAS TX ADD VT TERM SSM OFF OCN AS CMD PPM LCAS TX DNU STSTRM SSM PRS BITS AS CMD PWR LCAS TX DNU VT TERM SSM PRS DS1 AS CMD SHELF LKOUTPR S OCN SSM PRS NE SREF AS MT CE100T LOCKOUT REQ OCN SSM PRS OCN AS MT DS1 LOCKOUT REQ STSMON SSM RES BITS AS MT DS3 LOCKOUT REQ VT...

Page 111: ...M SSM STU OCN FE DS3 SA DS3 OOU TPT VT TERM SSM TNC BITS FE EQPT NSA DS3 OPEN SLOT EQPT STS SQUELCH L OCN FE FRCDWKSWBK SPAN OCN PDI P STSMON SW MISMATCH EQPT FE FRCDWKSWPR SPAN OCN PDI P STSTRM SWTOPRI EXT SREF FE IDLE DS3 RAI DS1 SWTOPRI NE SREF FE LOCKOUTOFPR SPAN OCN RAI DS3 SWTOSEC EXT SREF FE LOF DS3 ROLL STSMON SWTOSEC NE SREF FE LOS DS3 ROLL STSTRM SWTOTHIRD EXT SREF FE MANWKSWBK SPAN OCN ...

Page 112: ...ed Table 1 5 ONS 15310 CL and ONS 15310 MA Major Alarm List AIS BITS AIS V VT TERM RFI L EC1 AIS DS1 AUTOSW AIS STSMON RFI L OCN AIS DS3 AUTOSW AIS VTMON RFI P STSMON AIS FUDC ERFI P CONN STSMON RFI P STSTRM AIS L EC1 ERFI P CONN STSTRM RFI V VT MON AIS L OCN ERFI P PAYLD STSMON RFI V VT TERM AIS P STSMON ERFI P PAYLD STSTRM ROLL PEND STSTRM AIS P STSTRM ERFI P SRVR STSMON TX AIS DS3 AIS V VT MON ...

Page 113: ... HLDOVRSYNC ROLL AUTOSW LOP VT MON I HITEMP ROLL PEND AUTOSW PDI IMPROPRMVL RPRW AUTOSW SDBER INC ISD RUNCFG SAVENEED AUTOSW SFBER INCOMPATIBLE SEND PDIP SYSTEM SD AUTOSW UNEQ STSMON INCOMPATIBLE SW SYSTEM SD L AUTOSW UNEQ VT MON INHSWPR SD P BAT FAIL INHSWWKG SD V BKUPMEMP INTRUSION PSWD SF BLSROSYNC INVMACADR SF L CARLOSS CE100T IOSCFGCOPY SF P CARLOSS EQPT ISIS ADJ FAIL SFTWDOWN CLDRESTART KB P...

Page 114: ...WTOTHIRD ERROR CONFIG LOS DS3 SYNC FREQ ETH LINKLOSS LOS EC1 SYNCPRI E W MISMATCH LOS FUDC SYNCSEC EXCCOL LOS OCN SYNCTHIRD EXT LO TXPOWER SYSBOOT EXTRA TRAF PREEMPT LPBKCRS TIM FAILTOSW LPBKDS3FEAC TIM MON FAILTOSW PATH LPBKDS3FEAC CMD TIM P FAN LPBKFACILITY CE100T TIM S FAN DEGRADE LPBKFACILITY DS1 DS3 TIM V FE AIS LPBKFACILITY EC1 TPTFAIL CE100T FE DS1 MULTLOS LPBKFACILITY OCN TX AIS FE DS1 NSA...

Page 115: ...tandard terms are used within the entries as appropriate Table 1 7 Alarm Logical Object Type Definitions Type Definition BITS Building integrated timing supply BITS incoming references BITS 1 BITS 2 BPLANE The backplane CE100T The CE 100T 8 card DS1 A DS 1 port on the 15310 CL CTX DS1 28 DS3 EC1 3 or DS1 84 DS3 EC1 3 card DS3 A DS 3 port on the 15310 CL CTX DS1 28 DS3 EC1 3 or DS1 84 DS3 EC1 3 car...

Page 116: ...e will be ingress mapped to the MON side The alarm profile entities of STSTRM if available should be changed to the same severity as the customized severity for a specific STS alarm VCG Virtual concatenation group VT MON VT1 alarm detection at the monitor point upstream from the cross connect Note The network element reports alarms or conditions on ingress ports of the card Alarms detected at the ...

Page 117: ...CR CE100T CARLOSS MJ FAN MEA CR PPM PROV MISMATCH MN CE100T GFP CSF MJ FAN MFGMEM CR PWR AS CMD NA CE100T GFP EX MISMATCH MJ FUDC AIS NR PWR BAT FAIL MJ CE100T GFP LFD MJ FUDC LOS MN PWR EHIBATVG MJ CE100T GFP UP MISMATCH MJ NE APC END NA PWR ELWBATVG MJ CE100T LPBKFACILITY NA NE AS CMD NA PWR HIBATVG MJ CE100T LPBKTERMINAL NA NE AUD LOG LOSS NA PWR LWBATVG MJ CE100T RPRW NA NE AUD LOG LOW NA SHEL...

Page 118: ...M STU NA STSMON UNEQ P CR DS3 FE AIS NA NE SREF SWTOPRI NA STSMON WKSWPR NA DS3 FE DS1 MULTLOS NA NE SREF SWTOSEC NA STSMON WTR NA DS3 FE DS1 NSA NA NE SREF SWTOTHIRD NA STSTRM AIS P NR DS3 FE DS1 SA NA NE SREF SYNCPRI MJ STSTRM AS MT OOG NA DS3 FE DS1 SNGLLOS NA NE SREF SYNCSEC MN STSTRM ENCAP MISMATCH P CR DS3 FE DS3 NSA NA NE SREF SYNCTHIRD MN STSTRM ERFI P CONN NR DS3 FE DS3 SA NA OCN AIS L NR...

Page 119: ...I NA VCG VCG DOWN NA EQPT AS MT NA OCN HELLO NA VT MON AIS V NR EQPT AUTORESET MN OCN HI LASERBIAS MN VT MON AUTOSW AIS NR EQPT BKUPMEMP CR OCN HI LASERTEMP MN VT MON AUTOSW LOP NA EQPT CARLOSS MJ OCN HI RXPOWER MN VT MON AUTOSW UNEQ MN EQPT CLDRESTART NA OCN HI TXPOWER MN VT MON FAILTOSW PATH NA EQPT COMIOXC CR OCN ISIS ADJ FAIL MN VT MON FORCED REQ NA EQPT CONTBUS CLK A MN OCN KB PASSTHR NA VT M...

Page 120: ...or card are listed in the Alarms tab In addition cleared alarms are found in the History tab 1 5 2 Condition Characteristics Conditions include any problem detected on an ONS 15310 CL or ONS 15310 MA shelf They can include standing or transient notifications A snapshot of all current raised standing conditions on the network node or card can be retrieved in the CTC Conditions window or using TL1 s...

Page 121: ...as indicated in the entries Not Reported NR conditions occur as a secondary result of another event For example the alarm indication signal AIS with severity NR is inserted by a downstream node when an LOS CR or MJ alarm occurs upstream These conditions do not in themselves require troubleshooting but usually accompany primary alarms Severities can be customized for an entire network or for single...

Page 122: ...ilures stand according to whether they are for the entire signal LOS loss of frame alignment LOF facility AIS L path AIS P etc or VT AIS V etc The full hierarchy for near end failures is shown in Table 1 11 This table is taken from Telcordia GR 253 CORE UNEQ P Lowest TIM P Table 1 9 Path Alarm Hierarchy Priority Condition Type Table 1 10 Facility Alarm Hierarchy Priority Condition Type Highest LOS...

Page 123: ...event is one that is no longer active A transient T event is one that is automatically raised and cleared in CTC during system changes such as user login logout loss of connection to node view etc Transient events do not require user action These are listed in Chapter 1 Transient Conditions AIS V1 LOP V2 UNEQ V PLM V Lowest DS N AIS if reported for outgoing DS N signals 1 Although it is not define...

Page 124: ...ser product Statement 1008 Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Statement 43 Caution Hazardous voltage or energy could be present when the system is operating Use caution when removin...

Page 125: ... are alarms on the upstream nodes and equipment especially the LOS OCN alarm on page 1 99 or if there are out of service OOS MT or OOS DSBLD ports Step 2 Clear the upstream alarms using the applicable procedures in this chapter Step 3 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 2 ...

Page 126: ...etecting AIS in the incoming VT level path See the 1 10 3 AIS V on Unused 15310 CL CTX Card VT Circuits section on page 1 62 for more information Clear the AIS V Condition Step 1 Complete the Clear the AIS Condition procedure on page 1 19 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 ...

Page 127: ...om techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 8 APSCDFLTK The APSCDFLTK alarm is not used in the ONS 15310 platforms in this release It is reserved for development 1 7 9 APSC IMP The APSC IMP alarm is not used in the ONS 15310 platforms in this release It is reserved for development 1 7 10 APSCINCON Default Severity Minor MN Non Service Affecting NSA SONET Logical Object...

Page 128: ...nts for example eye loupes magnifiers and microscopes within a distance of 100 mm could pose an eye hazard Statement 1056 Warning Use of controls adjustments or performing procedures other than those specified could result in hazardous radiation exposure Statement 1057 Clear the APSCM Alarm Step 1 Verify that the working port channel fibers are physically connected directly to the adjoining node w...

Page 129: ...fy that the working ports and protect ports are cabled correctly Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310 CL or ONS 15310 MA system Step 3 Ensure that both protect ports are configured for SONET Step 4 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco...

Page 130: ...ction group is provisioned Step 5 Verify that the Bidirectional Switching check box matches the checked or unchecked condition of the box recorded in Step 1 If not change it to match Step 6 Click Apply Step 7 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 16 APS PRIM FAC Default Severity...

Page 131: ... PWR DWDM Logical Objects PPM SHELF The Alarms Suppressed by User Command condition applies to the network element NE object a single card or a port on a card It occurs when alarms are suppressed for that object and its subordinate objects For example suppressing alarms on a card also suppresses alarms on its ports Note For more information about suppressing alarms refer to the Manage Alarms chapt...

Page 132: ...al Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 19 AS MT Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects CE100T DS1 DS3 EC1 EQPT OCN DWDM Logical Objects PPM SHELF The Alarms Suppressed for Maintenance Command condition applies to OC 3 OC 12 and electrical ports and occurs when a port is placed in the Ou...

Page 133: ...ke room for more entries Clear the AUD LOG LOSS Condition Step 1 In node view click the Maintenance Audit tabs Step 2 Click Retrieve Step 3 Click Archive Step 4 In the Archive Audit Trail dialog box navigate to the directory local or network where you want to save the file Step 5 Enter a name in the File Name field You do not have to assign an extension to the file It is readable in any applicatio...

Page 134: ... CE 100T 8 card and automatically resets more than once a month with no apparent cause complete the Physically Replace a Card procedure on page 1 155 Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310 CL or ONS 15310 MA Note When you replace a card with the identical type of card you do not need to make any changes to the database Step 3 If the ...

Page 135: ...ffecting NSA SONET Logical Object STSMON The Automatic Path Protection Switch Caused by LOP condition for the STS monitor STSMON condition indicates that automatic path protection protection switching occurred because of the LOP P alarm on page 1 92 If the path protection is configured for revertive switching it reverts to the working path after the fault clears Note This condition is only reporte...

Page 136: ...working path after the fault clears Note This condition is only reported if the path protection is set up for revertive switching Clear the AUTOSW PDI Condition Step 1 Complete the Clear the PDI P Condition procedure on page 1 115 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7...

Page 137: ...FBER Condition Step 1 Complete the Clear the SF P Condition procedure on page 1 128 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 31 AUTOSW UNEQ STSMON Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object STSMON The Automatic Path Protection Switch C...

Page 138: ...ting SA problem 1 7 33 BAT FAIL Default Severity Major MJ Service Affecting SA SONET Logical Object PWR The Battery Fail alarm occurs when the power supply is not detected This could be because the supply is removed or is not operational The alarm does not distinguish between the individual power supplies so onsite information about the conditions is necessary for troubleshooting Clear the BAT FAI...

Page 139: ...erify that the controller card 15310 CL CTX or CTX2500 is powered and enabled by confirming a lighted ACT LED on front of the system Step 2 Complete the Soft or Hard Reset a Controller Card procedure on page 1 154 Wait ten minutes to verify that the card you reset completely reboots The ACT LED should be green Step 3 If the 15310 CL CTX or CTX2500 does not reboot successfully or the alarm has not ...

Page 140: ...re Guide for procedures Step 7 If the alarm does not clear and link autonegotiation is enabled on the port but the autonegotiation process fails the card turns off its transmitter laser and reports a CARLOSS alarm If link autonegotiation has been enabled for the port determine whether there are conditions that could cause autonegotiation to fail by completing the following steps a Confirm that the...

Page 141: ... ONS network a Right click anywhere in the row of the CARLOSS alarm b Right click or left click Select Affected Circuits in the shortcut menu that appears c Record the information in the type and size columns of the highlighted circuit d Examine the layout of your network and determine which node and card are hosting the Ethernet circuit at the other end of the Ethernet manual cross connect using ...

Page 142: ...oupes magnifiers and microscopes within a distance of 100 mm could pose an eye hazard Statement 1056 Warning Use of controls adjustments or performing procedures other than those specified could result in hazardous radiation exposure Statement 1057 Clear the CARLOSS EQPT Alarm Step 1 If the reporting entity is a pluggable port module PPM port confirm that the PPM is correctly configured by complet...

Page 143: ...are unable to establish connectivity replace the fiber cable with a new known good cable To do this refer to the Install Hardware chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide for procedures Step 8 If you are unable to establish connectivity perform standard network or LAN diagnostics For example trace the IP route verify cable continuity using site practice and troubles...

Page 144: ...n page 1 154 on the 15310 CL CTX or CTX2500 card Caution Avoid soft resetting multiple ONS 15310 MA cards at one time doing so might cause an unexpected traffic hit Step 2 Verify that the reset is complete and error free and that no new related alarms appear in CTC A green ACT LED indicates an active card Step 3 If the alarm does not clear log into the Technical Support Website at http www cisco c...

Page 145: ...ect EQPT An Inbound Interconnection Timing Control Bus 1 Failure alarm on the Slot 4 CTX2500 occurs if the timing signal from the Slot 3 CTX2500 has an error If the Slot 4 CTX2500 and all other cards on the shelf raise this alarm the alarm processor on the Slot 3 CTX2500 clears the alarm on the other cards and raises this alarm against the Slot 4 CTX2500 only Clear the CONTBUS CLK B Alarm Step 1 I...

Page 146: ...nly when the faulty card is removed for one minute If any card at all is reinserted before the one minute guard period expires the alarm does not clear CONTBUS DISABLED overrides the IMPROPRMVL alarm during the one minute wait period but afterward IMPROPRMVL can be raised because it is no longer suppressed IMPROPRMVL is raised after CONTBUS DISABLED clears if the card is in the node database If CO...

Page 147: ... Reset section on page 1 148 Wait ten minutes to verify that the card you reset completely reboots Step 3 If CONTBUS IO A is raised on more than one card at once complete the Soft or Hard Reset a Controller Card procedure on page 1 154 Caution Avoid soft resetting multiple ONS 15310 MA cards at one time doing so might cause an unexpected traffic hit Step 4 Verify that the reset is complete and err...

Page 148: ...800 553 2447 Step 4 If the alarm does not clear complete the Remove and Reinsert Reseat a Card procedure on page 1 155 procedure for the standby Ethernet card Step 5 Determine whether the card is an active card or standby card in a protection group Click the node view Maintenance Protection tabs then click the protection group The cards and their status are displayed in the list Step 6 If the repo...

Page 149: ...rted against the 15310 CL CTX or CTX2500 go to Step 4 If the Ethernet or electrical traffic card shows the CTNEEQPT PBWORK alarm complete the Soft or Hard Reset an Ethernet or Electrical Card in CTC procedure on page 1 154 for the card Step 2 Verify that the reset is complete and error free and that no new related alarms appear in CTC A green ACT LED indicates an active card Step 3 If the alarm do...

Page 150: ...while this alarm is raised you will lose current provisioning Clear the DBOSYNC Alarm Step 1 Save a backup copy of the active CTX2500 database Refer to the Maintain the Node chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide for procedures Step 2 Make a minor provisioning change to the active database to see if applying a provisioning change clears the alarm a In node view cl...

Page 151: ... M13 then the port reports a DS3 MISM condition Clear the DS3 MISM Condition Step 1 In node view double click the CTX2500 to display the card view Step 2 Click the Provisioning DS3 Line tabs Step 3 For the row on the appropriate port verify that the Line Type column is set to match the expected incoming signal C bit or M13 Step 4 If the Line Type field does not match the expected incoming signal s...

Page 152: ... the Provisioning Network General tabs Step 3 In the IP Address field change the IP address to a unique number Step 4 Click Apply Step 5 Restart any CTC sessions that are logged into either of the formerly duplicated node IDs For procedures to log in or log out refer to the Set Up PC and Log Into the GUI chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Step 6 If the alarm d...

Page 153: ... and is approximately 58 VDC for CTX version of the Cisco ONS 15310 MA hardware version 800 23879 05 and later The alarm is raised until the voltage remains under the threshold for 120 seconds Clear the EHIBATVG Alarm Step 1 The problem is external to the ONS 15310 CL or ONS 15310 MA Troubleshoot the power source supplying the battery leads Step 2 If the alarm does not clear log into the Technical...

Page 154: ...a For an ENCAP MISMATCH P alarm to be raised there is a mismatch between the received and expected C2 byte with either the expected byte or received byte value being 0x01 For example an ENCAP MISMATCH P alarm is raised if a circuit created between two ML 100T 8 cards has generic framing procedure GFP framing provisioned on one end and high level data link control HDLC framing with LEX encapsulatio...

Page 155: ... tab and click Open IOS Command Line Interface CLI Refer to the Cisco ONS 15310 CL and Cisco ONS 15310 MA Ethernet Card Software Feature and Configuration Guide entries on all three of these topics to obtain the full configuration command sequences Step 4 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 80...

Page 156: ...ONS 15310 MA Procedure Guide Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310 CL or ONS 15310 MA If the physical connections are correct and configured to carry DCC traffic verify that both ends of the fiber span have in service IS NR ports Verify that the ACT LED is green Step 4 When the LED on the controller card 15310 CL CTX or CTX2500 is g...

Page 157: ...t or Hard Reset a Controller Card procedure on page 1 154 Caution Avoid soft resetting multiple ONS 15310 MA cards at one time doing so might cause an unexpected traffic hit Wait ten minutes to verify that the card you reset completely reboots Step 11 If the controller card reset does not clear the alarm delete the problematic SDCC termination by completing the following steps a From card view cli...

Page 158: ... this alarm Clear the EOC L Alarm Step 1 Complete the Clear the EOC Alarm procedure on page 1 50 Step 2 If the alarm has not cleared call Cisco TAC 1 800 553 2447 1 7 58 EQPT Default Severity Critical CR Service Affecting SA SONET Logical Object EQPT DWDM Logical Object PPM An Equipment Failure alarm indicates that a hardware failure has occurred on the reporting card If the EQPT alarm occurs with...

Page 159: ...l Object FAN The Replaceable Equipment or Unit Missing alarm is reported against the fan tray within the ONS 15310 CL or ONS 15310 MA It indicates that the fan is not operational or that the ONS 15310 MA fan tray is not present For an ONS 15310 CL this alarm is not user serviceable For the ONS 15310 MA complete the fan tray replacement procedure located in the Cisco ONS 15310 CL and Cisco ONS 1531...

Page 160: ...or call Cisco TAC 1 800 553 2447 1 7 62 ERFI P SRVR Default Severity Not Reported NR Non Service Affecting NSA SONET Logical Objects STSMON STSTRM The Three Bit ERFI Path Server condition is triggered on DS 1 DS 3 or VT circuits when the AIS P alarm on page 1 19 or the LOP P alarm on page 1 92 is raised on the transmission signal Clear the ERFI P SRVR Condition Step 1 Complete the Clear the LOP P ...

Page 161: ...net card graphic b Choose IOS Startup Config from the shortcut menu c Click Local TCC and navigate to the file location in the Open dialog box Step 3 Complete the Soft or Hard Reset an Ethernet or Electrical Card in CTC procedure on page 1 154 Caution Avoid soft resetting multiple ONS 15310 MA cards at one time doing so might cause an unexpected traffic hit Step 4 If the alarm does not clear or if...

Page 162: ...ort Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 65 E W MISMATCH The E W MISMATCH alarm is not used in the ONS 15310 platforms in this release It is reserved for development 1 7 66 EXCCOL Default Severity Minor MN Non Service Affecting NSA SONET Logical Object EQPT The Excess Collisions on the LAN alarm indicates that too many collisions are o...

Page 163: ... log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 68 EXTRA TRAF PREEMPT The EXTRA TRAF PREEMPT alarm is not used in the ONS 15310 platforms in this release It is reserved for future development 1 7 69 FAILTOSW Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object OCN The Failure to Switch to ...

Page 164: ...ondition on page 1 125 the LOF OCN alarm on page 1 89 the LOS OCN alarm on page 1 99 the SD L condition on page 1 124 or the SF L condition on page 1 127 are also occurring on the reporting port complete the applicable alarm clearing procedure Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800...

Page 165: ...u resolve the problem on the upstream node Clear the FE AIS Condition Step 1 Complete the Clear the AIS Condition procedure on page 1 19 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 74 FE DS1 MULTLOS Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Obj...

Page 166: ...the main alarm Refer to the appropriate alarm section in this chapter for troubleshooting instructions Step 4 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 76 FE DS1 SA Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object DS3 The Far End DS 1 Equipment Fail...

Page 167: ...7 1 7 78 FE DS3 NSA Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object DS3 The Far End DS 3 Equipment Failure Non Service Affecting SA condition occurs when a far end 15310 CL CTX ONS 15310 MA DS1 28 DS3 EC1 3 or ONS 15310 MA DS1 84 DS3 EC1 3 DS 1 port equipment failure occurs in C bit line type mode but does not affect service because the port is protected and traffic ...

Page 168: ...does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 80 FE EQPT NSA Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object DS3 The Far End Common Equipment Failure condition occurs when a Non Service Affecting NSA equipment failure is detected on a far end 15310 CL CTX ONS 15310 MA ...

Page 169: ...fault Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object DS3 The Far End Idle condition occurs when a far end node detects an idle far end 15310 CL CTX ONS 15310 MA DS1 28 DS3 EC1 3 or ONS 15310 MA DS1 84 DS3 EC1 3 card DS 3 signal in C bit line type mode Clear the FE IDLE Condition Step 1 To troubleshoot the FE condition determine which node and port link directly to the card ...

Page 170: ...Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 86 FE LOS Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object DS3 The Far End LOS condition occurs in C bit line type mode when a far end node reports the LOS DS3 alarm on page 1 96 Clear the FE LOS Condition Step 1 To troubleshoot the FE condition determine which ...

Page 171: ...links directly to the port reporting the FE condition Step 3 Clear the main alarm Refer to the appropriate alarm section in this chapter for instructions Step 4 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 90 FORCED REQ Default Severity Not Alarmed NA Non Service Affecting NSA SONET Lo...

Page 172: ...SPAN indicates this force switch In this case the force is affecting not only the facility but the span Clear the FORCED REQ SPAN Condition Step 1 Complete the Clear an External Switching Command on a Path Protection Span procedure on page 1 153 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 8...

Page 173: ...ode condition occurs when the reporting ONS 15310 CL or ONS 15310 MA is in free run synchronization mode External timing sources have been disabled and the node is using its internal clock or the node has lost its designated BITS timing source After the 24 hour holdover period expires timing slips could begin to occur on a node relying on an internal clock Note If the ONS 15310 CL or ONS 15310 MA ...

Page 174: ...99 GFP CSF Default Severity Major MJ Service Affecting SA SONET Logical Object CE100T The GFP Client Signal Fail Detected alarm is a secondary alarm raised on local GFP data ports when a remote Service Affecting SA alarm causes invalid data transmission The alarm is raised locally on ML 100T 8 Ethernet ports and does not indicate that a Service Affecting SA failure is occurring at the local site b...

Page 175: ...co com techsupport for more information or call Cisco TAC 1 800 553 2447 to report a Service Affecting SA problem 1 7 101 GFP LFD Default Severity Major MJ Service Affecting SA SONET Logical Object CE100T The GFP Loss of Frame Delineation alarm applies to Fibre Channel FICON GFP ports and occurs if there is a bad SONET connection if SONET path errors cause GFP header errors in the check sum calcul...

Page 176: ...e Provisioning Port Distance Extension tabs c Check the check box in the Enable Distance Extension column d Click Apply Step 2 Ensure that both ports are set for the correct media type For each port complete the following steps a Double click the card to display the card view if you are not already in card view b Click the Provisioning Port General tabs c Choose the correct media type Fibre Channe...

Page 177: ...external to the ONS 15310 CL Troubleshoot the power source supplying the battery leads Step 2 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 in order to report a Service Affecting SA problem 1 7 105 HI LASERBIAS Default Severity Minor MN Non Service Affecting NSA SONET Logical Objects EQPT O...

Page 178: ...bject PPM The Equipment High Laser Optical Transceiver Temperature alarm applies to the OC N ports HI LASERTEMP occurs when the internally measured transceiver temperature exceeds the card setting by 35 6 degrees F 2 degrees C A laser temperature change affects the transmitted wavelength When the card raises this alarm the laser is automatically shut off The LOS OCN alarm on page 1 99 is raised at...

Page 179: ... for more information or call Cisco TAC 1 800 553 2447 1 7 108 HITEMP Default Severity Critical CR Service Affecting SA for NE Default Severity Minor MN Non Service Affecting NSA for EQPT SONET Logical Objects EQPT NE The High Temperature alarm occurs when the temperature of the ONS 15310 CL or ONS 15310 MA is above 122 degrees F 50 degrees C Clear the HITEMP Alarm Step 1 Verify that the environme...

Page 180: ...toward the negative direction the OPT HIGH column value by 1 Step 4 If the card transmit power setting cannot be lowered without disrupting the signal complete the Physically Replace a Card procedure on page 1 155 Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit To avoid this perform an external switch if a switch has not already occurred See the ...

Page 181: ... 67 1 7 97 FSTSYNC page 1 68 1 7 110 HLDOVRSYNC page 1 74 1 7 131 LOF BITS page 1 86 1 7 145 LOS BITS page 1 94 1 7 166 MANSWTOINT page 1 108 1 7 167 MANSWTOPRI page 1 108 1 7 168 MANSWTOSEC page 1 108 1 7 169 MANSWTOTHIRD page 1 109 1 7 228 SWTOPRI page 1 135 1 7 229 SWTOSEC page 1 135 1 7 230 SWTOTHIRD page 1 136 1 7 231 SYNC FREQ page 1 136 1 7 232 SYNCPRI page 1 136 1 7 233 SYNCSEC page 1 137 ...

Page 182: ...oval alarm occurs when a card or PPM is physically removed before it is deleted from CTC The card or port does not need to be in service to cause the IMPROPRMVL alarm it only needs to be recognized by CTC The alarm does not appear if you delete the card or PPM from CTC before you physically remove it from the node It can also occur if the card or PPM is inserted but is not fully plugged in Caution...

Page 183: ...re that the circuit does not carry live traffic Step 5 If the card is paired in a protection scheme delete the protection group by completing the following steps a Click View Go to Previous View to return to node view b If you are already in node view click the Provisioning Protection tabs c Click the protection group of the reporting card d Click Delete Step 6 If the card is provisioned for DCC d...

Page 184: ... NSA SONET Logical Object SYSTEM The Incompatible Software alarm is raised when CTC S send PDIP provisioning differs from host node s provisioning Clear the INCOMPATIBLE SEND PDIP Alarm Step 1 Reconfigure CTC s send PDI P alarm capability to align with the host node settings Step 2 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more informa...

Page 185: ... Request on Equipment condition occurs on ONS 15310 MA traffic cards when the ability to switch to working has been disabled If the card is part of a 1 1 protection scheme traffic remains locked onto the protect system Step 1 If the condition is raised against a 1 1 port complete the Initiate a 1 1 Manual Switch Command procedure on page 1 149 Step 2 If the condition does not clear log into the Ci...

Page 186: ...pport Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 120 IOSCFGCOPY Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object EQPT The IOS Configuration Copy in Progress condition occurs on ML 100T 8 Ethernet cards when a Cisco IOS startup configuration file is being uploaded or downloaded to or from an ML 100T 8 Ethernet ca...

Page 187: ...for this node Step 2 If both nodes do not use the same Layer 2 settings you will have to delete the incorrect termination and recreate it To delete it click the termination and click Delete To recreate it refer to the Turn Up Node chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide for the procedure Step 3 If the nodes use PPP Layer 2 complete the Clear the EOC Alarm procedure...

Page 188: ...ceiving node does have the capability enabled Both source and destination nodes must have LCAS enabled Otherwise the LCAS CRC condition persists on the VCG Step 1 Look for and clear any bit error rate conditions at the transmit node Step 2 If no equipment or SONET path errors exist ensure that the remote node has LCAS enabled on the circuit by completing the following steps a In node view click th...

Page 189: ...es not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 125 LCAS RX FAIL Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects STSTRM VT TERM The LCAS VCG Member Receive Side In Fail condition is raised against ML 100T 8 Ethernet cards with LCAS enabled VCG or software enabled LCAS SW ...

Page 190: ...f an LCAS VCG member is in the add state The condition clears after provisioning is completed The condition clears after provisioning is completed The remote likely reports a path condition such as an AIS P condition on page 1 19 or an UNEQ P alarm on page 1 143 Note LCAS TX ADD is an informational condition and does not require troubleshooting Note For more information about Ethernet cards refer ...

Page 191: ...l Cisco TAC 1 800 553 2447 1 7 129 LOA Default Severity Critical CR Service Affecting SA SONET Logical Object VCG The Loss of Alignment on a VCG is a VCAT member alarm VCAT member circuits are independent circuits that are concatenated from different time slots into a higher rate signal The alarm occurs when members of a VCG travel over different paths in the network due to initial operator provis...

Page 192: ...kout prevents protection switching Clearing the lockout again allows protection switching and clears the LOCKOUT REQ condition Clear the LOCKOUT REQ Condition Step 1 Complete the Clear an External Switching Command on a Path Protection Span procedure on page 1 153 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or...

Page 193: ...g SA problem 1 7 132 LOF DS1 Default Severity Major MJ Service Affecting SA SONET Logical Object DS1 The DS 1 LOF alarm indicates that the receiving ONS 15310 CL or ONS 15310 MA has lost frame delineation in an incoming DS 1 data stream If the LOF appears on a DS 1 port the transmitting equipment could have its line type set to a format that differs from the receiving node Note When the ONS 15310 ...

Page 194: ...28 DS3 EC1 3 or DS1 84 DS3 EC1 3 port has lost frame delineation in the incoming DS 3 data stream The framing of the transmitting equipment could be set to a format that differs from the receiving system On DS 3 ports the alarm occurs only on when the provisionable line type format set to C bit or M13 Clear the LOF DS3 Alarm Step 1 Change the line type of the non ONS equipment attached to the repo...

Page 195: ...ting Tests section on page 1 2 to isolate the fault causing the LOF alarm Step 4 If the alarm does not clear or if you need assistance conducting network troubleshooting tests call Cisco TAC to report a Service Affecting SA problem 1 800 553 2447 1 7 135 LOF OCN Default Severity Critical CR Service Affecting SA SONET Logical Objects OCN STSTRM The LOF alarm occurs when a port on the reporting port...

Page 196: ...gical Object SYSTEM The Log Buffer Over 90 alarm indicates that the per NE queue of incoming alarm event or update capacity of 5000 entries is over 90 percent full LOGBUFR90 will clear if CTC recovers If it does not clear LOGBUFROVFL occurs Note LOGBUFR90 is an informational alarm and does not require troubleshooting 1 7 138 LOGBUFROVFL Default Severity Minor MN Non Service Affecting NSA SONET Log...

Page 197: ...ep 1 Complete the Physically Replace a Card procedure on page 1 155 for the controller card 15310 CL CTX or CTX2500 Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit To avoid this perform an external switch if a switch has not already occurred See the 1 10 1 Protection Switching Lock Initiation and Clearing section on page 1 148 for commonly used t...

Page 198: ...that the SONET path pointer in the overhead has been lost LOP occurs when valid H1 H2 pointer bytes are missing from the overhead Receiving equipment monitors the H1 H2 pointer bytes to locate the SONET payload An LOP P alarm occurs when eight nine or ten consecutive frames do not have valid pointer values The alarm clears when three consecutive valid pointers are received The LOP P alarm can occu...

Page 199: ... the LOP V Alarm Step 1 Complete the Clear the LOP P Alarm procedure on page 1 92 Step 2 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 in order to report a Service Affecting SA problem 1 7 144 LO RXPOWER Default Severity Minor MN Non Service Affecting NSA SONET Logical Object OCN The Equipm...

Page 200: ...test the loopback Step 8 If a port is bad and you need to use all the port bandwidth complete the Physically Replace a Card procedure on page 1 155 If the port is bad but you can move the traffic to another port replace the card at the next available maintenance window Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit To avoid this perform an exter...

Page 201: ...d attached to the correct port For more information about cable connections and terminations refer to the Install Hardware chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310 CL or ONS 15310 MA Step 2 Consult site records to determine whether the port raising the alarm has b...

Page 202: ...ps 1 through 7 for any other port on the card that reports the LOS Step 9 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 in order to report a Service Affecting SA problem 1 7 147 LOS DS3 Default Severity Critical CR Service Affecting SA SONET Logical Object DS3 The LOS DS3 for a DS 3 port on...

Page 203: ...Sx panel to your equipment are properly connected For more information about cable connections and terminations refer to the Install Hardware chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Step 7 If a valid signal is not present and the transmitting device is operational replace the cable connecting the transmitting device to the port To do this refer to the Install Hardw...

Page 204: ...lick Apply Note If ports managed into IS administrative state are not receiving signals the LOS alarm is either raised or remains and the port service state transitions to OOS AU FLT Step 3 If the correct port is in service use an optical test set to confirm that a valid signal exists on the line For specific procedures to use the test set equipment consult the manufacturer Test the line as close ...

Page 205: ...s b If no UDC circuit exists create one Refer to the Create Circuits chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide for procedures c If a user data circuit exists shown as User Data F1 under the Type column check the source and destination ports Step 5 If the alarm does not clear look for and troubleshoot any other alarm that could identify the source of the problem Step ...

Page 206: ... State column lists the port as IS e If the Admin State column lists the port as OOS MT or OOS DSBLD click the column and choose IS Click Apply Note If ports managed into IS administrative state are not receiving signals the LOS alarm is either raised or remains and the port service state transitions to OOS AU FLT Step 3 If the correct port is in service clean the fiber according to site practice ...

Page 207: ...bs Step 3 Increase the TX Power Low column value by 1 Step 4 If the card transmit power setting cannot be increased without affecting the signal complete the Physically Replace a Card procedure on page 1 155 Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit To avoid this perform an external switch if a switch has not already occurred See the 1 10 1...

Page 208: ...r more information or call Cisco TAC 1 800 553 2447 1 7 153 LPBKDS3FEAC Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object DS3 A Loopback Due to FEAC Command DS 3 condition occurs when a DS 3 port loopback signal is received on a 15310 CL CTX DS1 28 DS3 EC1 3 or DS1 84 DS3 EC1 3 card in C bit line type mode from the far end node because of a FEAC command An FEAC command...

Page 209: ... not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 156 LPBKFACILITY DS1 DS3 Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects DS1 DS3 A Loopback Facility condition for a DS 1 or DS 3 signal occurs when a software facility line loopback is active for a DS 1 or DS 3 port on a 1531...

Page 210: ...Caution CTC permits loopbacks to be performed on an in service IS circuit Loopbacks are Service Affecting SA Clear the LPBKFACILITY EC1 Condition Step 1 Complete the Clear an EC 1 Port Loopback procedure on page 1 158 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 158 LPBKFACI...

Page 211: ... www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 159 LPKTERMINAL CE100T Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object CE100T A Loopback Terminal condition on a CE 100T 8 port occurs when a software terminal loopback is active for a port on the card For information about troubleshooting optical circuits with loopbacks refer to the...

Page 212: ...erminal condition for an EC 1 port occurs when a software terminal inward loopback is active for an EC1 port on a 15310 CL CTX DS1 28 DS3 EC1 3 or DS1 84 DS3 EC1 3 card For information about troubleshooting optical circuits with loopbacks refer to the 1 1 Network Troubleshooting Tests section on page 1 2 Caution CTC permits loopbacks to be performed on in service IS circuits Loopbacks are Service ...

Page 213: ...7 163 LWBATVG Default Severity Major MJ Service Affecting SA SONET Logical Object PWR The Low Voltage Battery alarm occurs in a 48 VDC environment for an ONS 15310 CL when a battery lead input voltage falls below the low power threshold This threshold has a preset value of 44 VDC and is not user provisionable The alarm remains raised until the voltage remains above the threshold for 120 seconds Fo...

Page 214: ...on clears automatically when the card finishes resetting Note MANRESET is an informational condition and does not require troubleshooting 1 7 166 MANSWTOINT Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object NE SREF The Manual Switch To Internal Clock condition occurs when the NE timing source is manually switched to an internal timing source Note MANSWTOINT is an infor...

Page 215: ...lt Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object OCN The Manual Switch Request on span condition occurs when a user initiates a Manual Span command to move traffic from a working span to a protect span This condition appears on the network view Alarms Conditions and History tabs The port where the MANUAL SPAN command was applied is marked with an M on the network view deta...

Page 216: ...the physical card inserted into a slot does not match the card type that is provisioned for that slot in CTC Removing the incompatible cards clears the alarm Clear the MEA EQPT Alarm Step 1 Physically verify the type of card that is installed in the slot reporting the MEA alarm In node view click the Inventory tab and compare it to the actual installed card Step 2 If you prefer the card type depic...

Page 217: ... group of the reporting card c Click Delete Step 7 Right click the card reporting the alarm Step 8 Choose Delete The card that physically occupies the slot reboots and CTC automatically provisions the card type into that slot Step 9 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 in order to ...

Page 218: ...memory is not made available and the memory capacity of the card is exceeded CTC ceases to function Note The alarm does not require user intervention If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 177 MFGMEM Default Severity Critical CR Service Affecting SA SONET Logical Objects BPLANE F...

Page 219: ...ional IOS information Step 2 Upload the configuration file to the controller card by completing the following steps a In node view right click the ML 100T 8 Ethernet card graphic b Choose IOS Startup Config from the shortcut menu c Click Local CTX and navigate to the file location Step 3 Complete the Soft or Hard Reset an Ethernet or Electrical Card in CTC procedure on page 1 154 Step 4 If the con...

Page 220: ...n refer to the procedures located in the Install Hardware chapter of the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 182 PDI P Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects STSMON ST...

Page 221: ...mn lists the port as active c If the Status column lists the port as incomplete wait 10 minutes for the ONS 15310 CL or ONS 15310 MA to initialize fully If the incomplete state does not change after full initialization log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC to report a Service Affecting SA problem 1 800 553 2447 Step 2 After ...

Page 222: ...or connector Do not stare into the beam directly with optical instruments Viewing the laser output with certain optical instruments for example eye loupes magnifiers and microscopes within a distance of 100 mm could pose an eye hazard Statement 1056 Warning Use of controls adjustments or performing procedures other than those specified could result in hazardous radiation exposure Statement 1057 Cl...

Page 223: ... as part of a protection group is not available Unavailable protection can occur when a card is reset but the alarm clears as soon as the card is back in service The alarm clears if the device or facility is brought back in service Clear the PROTNA Alarm Step 1 If the PROTNA alarm occurs and does not clear and if it is raised against a controller or cross connect card ensure that there is a redund...

Page 224: ...terminals Statement 43 Clear the PWR FAIL A Alarm Step 1 If a single port has reported the alarm take the following actions depending on the reporting entity If the reporting port is an active traffic line port in a 1 1 protection group or part of a path protection ensure that an APS traffic switch has occurred to move traffic to the protect port Note Removing a card that currently carries traffic...

Page 225: ...us burns or weld the metal object to the terminals Statement 43 Clear the PWR FAIL B Alarm Step 1 Complete the Clear the PWR FAIL A Alarm procedure on page 1 118 Step 2 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 190 RAI Default Severity Not Alarmed NA Non Service Affecting NSA SONET ...

Page 226: ...f a fault in another node Resolving the fault in the adjoining node clears the RFI P condition in the reporting node RFI P occurs in the terminating node in that path segment Clear the RFI P Condition Step 1 Verify that the ports are enabled and in service IS on the reporting ONS 15310 CL or ONS 15310 MA by completing the following steps a Confirm that the green ACT LED is on b To determine whethe...

Page 227: ...ng the following steps a Confirm that the green ACT LED is on b Double click the 15310 CL CTX or CTX2500 in CTC to display the card view c Click the Provisioning Optical Line tabs d Verify that the Admin State column lists the port as IS e If the Admin State column lists the port as OOS MT or OOS DSBLD click the column and choose IS Click Apply Note If ports managed into IS administrative state ar...

Page 228: ...ormational condition and does not require troubleshooting 1 7 196 RPRW Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Object CE100T The Resilient Packet Ring RPR Wrapped condition applies to the CE100T 8 card and occurs when the RPR protocol initiates a ring wrap due to a fiber cut node failure node restoration new node insertion or other traffic problem When the wrap occu...

Page 229: ... 5 dBm SD can be reported on electrical ports that are In Service and Normal IS NR Out of Service and Autonomous Automatic In Service OOS AU AIS or OOS MA MT but not in the Out of Service and Management Disabled OOS MA DSBLD service state The BER count increase associated with this alarm does not take an IS NR port out of service but if it occurs on an AINS port the alarm prevents the port from go...

Page 230: ...xists complete the procedure in the Maintain the Node chapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Step 6 If the condition does not clear verify that single mode fiber is used Step 7 If the fiber is of the correct type verify that a single mode laser is used at the far end node Step 8 Clean the fiber connectors at both ends for a signal degrade according to site practic...

Page 231: ... 6 If the condition does not clear verify that single mode fiber is used Step 7 If the fiber is of the correct type verify that a single mode laser is used at the far end node Step 8 Clean the fiber connectors at both ends for a signal degrade according to site practice Step 9 If the problem does not clear the transmitter at the other end of the optical line could be failing and require replacemen...

Page 232: ...s the port to switch from working to protect The SD condition clears when the BER level falls to one tenth of the threshold level that triggered it Clear the SD V Condition Step 1 Complete the Clear the SD DS1 DS3 Condition procedure on page 1 124 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1...

Page 233: ...h of the threshold level that triggered the condition A BER increase is sometimes caused by a physical fiber problem including a poor fiber connection a bend in the fiber that exceeds the permitted bend radius or a bad fiber splice The condition is superseded by higher priority alarms such as 1 7 135 LOF OCN or 1 7 150 LOS OCN Clear the SF L Condition Step 1 Complete the Clear the SD L Condition p...

Page 234: ...mplete If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 Note SFTWDOWN is an informational alarm 1 7 206 SF V Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects VT MON VT TERM An SF V condition is similar to the SF condition on page 1 126 but it applies to the VT la...

Page 235: ...g problems which could affect the SNTP server router connecting to the proxy ONS system Step 3 If no network problems exist ensure that the ONS 15310 CL or ONS 15310 MA proxy is provisioned correctly by completing the following steps a In node view for the node serving as the proxy click the Provisioning General tabs b Ensure that the Use NTP SNTP Server check box is checked c If the Use NTP SNTP ...

Page 236: ...ion or call Cisco TAC 1 800 553 2447 in order to report a Service Affecting SA problem 1 7 212 SSM DUS Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects BITS DS1 OCN The Synchronization Status SSM Message Quality Changed to Do Not Use DUS condition occurs when the synchronization status message SSM quality level degrades to DUS or is manually changed to DUS The signal...

Page 237: ...ogical Objects BITS DS1 OCN The SSM Off condition applies to references used for timing the node It occurs when the SSM for the reference has been turned off The condition is raised when the ONS system is set up to receive SSM but the timing source is not delivering SSM messages Clear the SSM OFF Condition Step 1 Complete the Clear the SSM FAIL Alarm procedure on page 1 131 Step 2 If the condition...

Page 238: ...oubleshooting 1 7 218 SSM ST2 Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects BITS DS1 NE SREF OCN The SSM Stratum 2 ST2 Traceable condition occurs when the synchronization message quality level is changed to ST2 Note SSM ST2 is an informational condition It does not require troubleshooting 1 7 219 SSM ST3 Default Severity Not Alarmed NA Non Service Affecting NSA SO...

Page 239: ...timed to a reference that does not support SSM but the ONS 15310 CL or ONS 15310 MA has SSM support enabled SSM STU can also occur if the timing source is sending out SSM messages but SSM is not enabled on the system Clear the SSM STU Condition Step 1 In node view click the Provisioning Timing BITS Facilities tabs Step 2 If the Sync Messaging Enabled check box for the BITS source is checked unchec...

Page 240: ...S 15310 platforms in this release It is reserved for development 1 7 226 SWMTXMOD PROT Default Severity Critical CR Service Affecting SA for ONS 15310 MA SONET Logical Object EQPT The Switching Matrix Module Failure on Protect Slot alarm is raised by the Slot 4 CTX2500 if this card is active ACT SWMTXMOD PROT occurs when a logic component internal to the is out of frame OOF with a traffic card in ...

Page 241: ...ndby card Step 3 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 in order to report a Service Affecting SA problem 1 7 228 SWTOPRI Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects EXT SREF NE SREF The Synchronization Switch to Primary Reference condition occurs ...

Page 242: ... 553 2447 1 7 231 SYNC FREQ Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects BITS DS1 OCN The Synchronization Reference Frequency Out Of Bounds condition is reported against any reference that is out of the bounds for valid references The login node fails the reference and chooses another internal or external reference to use Clear the SYNC FREQ Condition Step 1 Use ...

Page 243: ...f the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 233 SYNCSEC Default Severity Minor MN Non Service Affecting NSA SONET Logical Objects EXT SREF NE SREF A Loss of Timing on Secondary Reference alarm occurs when the ONS 15310 CL or ONS 15310 MA loses a secondary timing source reference 2 ...

Page 244: ...he third timing source is a BITS input complete the Clear the LOS BITS Alarm procedure on page 1 94 Step 4 If the third timing source is an incoming port on the ONS 15310 CL or ONS 15310 MA complete the Clear the LOS OCN Alarm procedure on page 1 100 Step 5 If the third timing source uses internal timing complete the Soft or Hard Reset a Controller Card procedure on page 1 154 Step 6 If the reset ...

Page 245: ...hapter in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310 CL or ONS 15310 MA Step 2 If the alarm does not clear you can compare the J0 expected and transmitted strings and if necessary change them by completing the following steps a Log into the circuit source node and click the Ci...

Page 246: ...he expected string to the value of the received string If the alarm occurs on a port that has been operating with no alarms the circuit path has changed or someone entered a new incorrect value into the Current Transmit String field Complete the following procedure to clear either instance Clear the TIM P Alarm Step 1 Complete the Clear the TIM Alarm procedure on page 1 139 The option will say Edi...

Page 247: ...Trace tabs Step 3 In the Expected String column enter the correct string information Step 4 Click Apply Step 5 If the alarm does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 If the alarm applies to the STSTRM object it is Service Affecting SA 1 7 240 TIM V Default Severity Major MJ Service Affecting SA SONE...

Page 248: ...rvice Affecting SA problem 1 7 242 TX AIS Default Severity Not Reported NR Non Service Affecting NSA SONET Logical Objects DS1 DS3 The Transmit TX Direction AIS condition is raised by the ONS 15310 CL or ONS 15310 MA backplane when it receives a far end DS 1 LOS Clear the TX AIS Condition Step 1 Determine whether there are alarms on the downstream nodes and equipment especially the LOS OCN alarm o...

Page 249: ...NEQ P Default Severity Critical CR Service Affecting SA SONET Logical Objects STSMON STSTRM An SLMF UNEQ Path alarm occurs when the path does not have a valid sender The UNEQ P indicator is carried in the C2 signal path byte in the SONET overhead The source of the problem is the node that is transmitting the signal into the node reporting the UNEQ P The alarm could result from an incomplete circui...

Page 250: ...rer Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15310 CL or ONS 15310 MA Step 9 If the incomplete circuits are not needed or are not passing traffic delete the incomplete circuits Complete the Delete a Circuit procedure on page 1 156 Step 10 Recreate the circuit with the correct circuit size Refer to the Create Circuits chapter in the Cisco ONS...

Page 251: ...nts Viewing the laser output with certain optical instruments for example eye loupes magnifiers and microscopes within a distance of 100 mm could pose an eye hazard Statement 1056 Warning Use of controls adjustments or performing procedures other than those specified could result in hazardous radiation exposure Statement 1057 Clear the UNEQ V Alarm Step 1 Complete the Clear the UNEQ P Alarm proced...

Page 252: ...ards refer to the Cisco ONS 15310 CL and Cisco ONS 15310 MA Ethernet Card Software Feature and Configuration Guide Clear the VCG DOWN Condition Step 1 Complete the Clear the VCG DEG Condition procedure on page 1 146 Step 2 If the condition does not clear log into the Technical Support Website at http www cisco com techsupport for more information or call Cisco TAC 1 800 553 2447 1 7 249 VT SQUELCH...

Page 253: ...47 1 7 251 WTR Default Severity Not Alarmed NA Non Service Affecting NSA SONET Logical Objects EQPT OCN STSMON VT MON The Wait To Restore condition occurs when the WKSWPR condition on page 1 147 is raised and the wait to restore time has not expired meaning that the active protect path cannot revert to the working path The condition clears when the timer expires and traffic switches back to the wo...

Page 254: ... Used Alarm Troubleshooting Procedures This section provides procedures that are frequently used when troubleshooting alarms Most of these procedures are summarized versions of more detailed procedures found in the Cisco ONS 15310 CL and Cisco ONS 15310 MA Procedure Guide They are included in this chapter for the user s convenience For further information please refer to the Cisco ONS 15310 CL and...

Page 255: ...he working or protect port For example if you need to replace the card with the Protect Standby port click this port Step 4 In the Switch Commands area click Force Step 5 Click Yes in the Confirm Force Operation dialog box Step 6 If the switch is successful the group says Force to working in the Selected Groups area Initiate a 1 1 Manual Switch Command This procedure switches 1 1 protection group ...

Page 256: ...p containing the port you want to clear Step 3 In the Selected Group area choose the port you want to clear Step 4 In the Switching Commands area click Clear Step 5 Click Yes in the Confirmation Dialog box The Force switch is cleared Traffic immediately reverts to the working port if the group was configured for revertive switching Initiate a Lock On Command Note For ONS 15310 MA 1 1 electrical pr...

Page 257: ... The lockout has been applied and traffic is switched to the opposite card Clear a Lock On or Lockout Command Step 1 In node view click the Maintenance Protection tabs Step 2 In the Protection Groups list click the protection group that contains the card you want to clear Step 3 In the Selected Group list click the card you want to clear Step 4 In the Inhibit Switching area click Unlock Step 5 Cli...

Page 258: ...n span switching field Step 5 Choose Force Switch Away from the drop down list Step 6 Click Apply Step 7 In the Confirm Path Protection Switch dialog box click Yes Step 8 In the Protection Switch Result dialog box click OK In the Circuits on Span dialog box the switch state for all circuits is FORCE Unprotected circuits do not switch Initiate a Manual Switch for All Circuits on a Path Protection S...

Page 259: ... 4 Choose Lock Out of Protect from the drop down list Step 5 Click Apply Step 6 In the Confirm Path Protection Switch dialog box click Yes Step 7 In the Protection Switch Result dialog box click OK In the Circuits on Span dialog box the switch state for all circuits is FORCE Unprotected circuits do not switch Clear an External Switching Command on a Path Protection Span Note If the ports terminati...

Page 260: ...d Clearing section on page 1 148 as appropriate Note Soft resetting an ML 100T 8 Ethernet traffic card causes a traffic hit To preserve traffic flow perform a traffic switch in the 1 10 1 Protection Switching Lock Initiation and Clearing section on page 1 148 as appropriate Soft resetting a CE 100T 8 card is errorless For more information about Ethernet cards refer to the Cisco ONS 15310 CL and Ci...

Page 261: ...ic affecting To preserve traffic flow perform a traffic switch in the 1 10 1 Protection Switching Lock Initiation and Clearing section on page 1 148 as appropriate Note The hard reset option is enabled only when the card is placed in the OOS MA MT service state Step 4 Click Yes in the Confirmation Dialog box If you performed a hard reset the connection to the node is lost CTC switches to network v...

Page 262: ... your original procedure Step 6 If the entry is not consistent with what the system was originally provisioned for click the cell to display the range of choices and click the original entry Step 7 Click Apply Delete a Circuit Step 1 Log into a node on the network If you are already logged in continue with Step 2 Step 2 In node view click the Circuits tab Step 3 Click the circuit row to highlight ...

Page 263: ... down list and select IS Step 8 Click Apply Note If ports managed into IS administrative state are not receiving signals the LOS alarm is either raised or remains and the port service state transitions to OOS AU FLT Clear an OC N Port XC Loopback Circuit Step 1 Log into a node on the network If you are already logged in continue with Step 2 Step 2 Double click the reporting card in CTC to display ...

Page 264: ...min State column determine whether any port row shows a state other than IS Step 7 If a row shows a state other than IS click in the column cell to display the drop down list and select IS Step 8 Click Apply Note If ports managed into IS administrative state are not receiving signals the LOS alarm is either raised or remains and the port service state transitions to OOS AU FLT Clear an Ethernet Ca...

Page 265: ...de R7 0 78 17235 01 Chapter 1 Alarm Troubleshooting 1 10 4 Generic Signal and Circuit Procedures Note If ports managed into IS administrative state are not receiving signals the LOS alarm is either raised or remains and the port service state transitions to OOS AU FLT ...

Page 266: ...1 160 Cisco ONS 15310 CL and Cisco ONS 15310 MA Troubleshooting Guide R7 0 78 17235 01 Chapter 1 Alarm Troubleshooting 1 10 4 Generic Signal and Circuit Procedures ...

Page 267: ... Alphabetical List Transient Condition Entity SNMP Number SNMP Trap 1 3 1 ADMIN DISABLE page 1 4 NE 5270 disableInactiveUser 1 3 2 ADMIN DISABLE CLR page 1 4 NE 5280 disableInactiveClear 1 3 3 ADMIN LOCKOUT page 1 4 NE 5040 adminLockoutOfUser 1 3 4 ADMIN LOCKOUT CLR page 1 4 NE 5050 adminLockoutClear 1 3 5 ADMIN LOGOUT page 1 4 NE 5020 adminLogoutOfUser 1 3 6 ADMIN SUSPEND page 1 4 NE 5340 suspend...

Page 268: ...CN 5540 manualSwitchBackToWorki ngResultedInNoTraffic Switch 1 3 22 MANWKSWPR NO TRFSW page 1 7 OCN 5530 manualSwitchToProtectRes ultedInNoTrafficSwitch 1 3 23 PM TCA page 1 7 2120 performanceMonitorThresh oldCrossingAlert 1 3 24 PS page 1 7 EQPT 2130 protectionSwitch 1 3 25 PSWD CHG REQUIRED page 1 7 NE 6280 userPasswordChange Required 1 3 26 RMON ALARM page 1 7 2720 rmonThresholdCrossing Alarm 1...

Page 269: ...d ONS 15310 MA shelves They can include standing or transient notifications You can retrieve a snapshot of all currently raised conditions on the network node or card in the CTC Conditions window or by using the RTRV COND commands in Transaction Language One TL1 Note Some cleared conditions are found on the History tab For a comprehensive list of conditions refer to the Cisco ONS SONET TL1 Command...

Page 270: ...ator clears the disable flag on the user account This transient condition does not result in a standing condition 1 3 3 ADMIN LOCKOUT The Admin Lockout of User ADMIN LOCKOUT condition occurs when the administrator locks a user account This transient condition does not result in a standing condition 1 3 4 ADMIN LOCKOUT CLR The Admin Lockout Clear ADMIN LOCKOUT CLR condition occurs when the administ...

Page 271: ...work or server issues Repeat the same operation again and check to see if it is successful If the backup fails it could be due to a network issue or software program failure 1 3 10 DBRESTORE FAIL The Database Restore Failed DBRESTORE FAIL condition occurs when the system fails to restore the backed up database when the restore command is initiated This condition can be due to server issues network...

Page 272: ...t in a standing condition 1 3 16 LOGIN FAILURE LOCKOUT The Invalid Login Locked Out LOGIN FAILURE LOCKOUT condition occurs when you attempt to log into a locked account This transient condition does not result in a standing condition 1 3 17 LOGIN FAILURE ONALRDY The Security Invalid Login Already Logged On LOGIN FAILURE ONALRDY condition occurs when you attempt to log into a node where you already...

Page 273: ...in a standing condition 1 3 22 MANWKSWPR NO TRFSW The Manual Switch to Protect Resulted in No Traffic Switch MANWKSWPR NO TRFSW condition occurs when you perform a Manual switch to the protect port card and the protect port card is already active This transient condition does not result in a standing condition 1 3 23 PM TCA The Performance Monitor Threshold Crossing Alert PM TCA condition occurs w...

Page 274: ...network issues or a bad corrupt package can cause this failure Retrying the operation with the correct name location will usually succeed If network issues persist you must contact the network lab support 1 3 30 USER LOCKOUT The User Locked Out USER LOCKOUT condition occurs when the system locks an account because of a failed login attempt To proceed the administrator must unlock the account or th...

Page 275: ...1 3 35 WRMRESTART The Warm Restart WRMRESTART condition occurs when the node restarts while it is powered up A restart can be caused by provisioning such as database restore and IP changes or software defects A WRMRESTART is normally accompanied by MANRESET or AUTORESET to indicate whether the reset was initiated manually MAN or automatically AUTO This is the first condition that appears after a 1...

Page 276: ...1 10 Cisco ONS 15310 CL and Cisco ONS 15310 MA Troubleshooting Guide R7 0 78 17235 01 Chapter 1 Transient Conditions 1 3 35 WRMRESTART ...

Page 277: ... 15310 CL and 15310 MA error messages The error dialog box in Figure 1 1 consists of three parts the error title error ID and error message The table lists two types of messages error messages EID nnnn and warning messages WID nnnn Error messages are alerts that an unexpected or undesirable operation has occurred which either indicates the risk of loss of traffic or an inability to properly manage...

Page 278: ...Unable to delete the CTC cached JARs because another application may have the JAR files running for example another instance of CTC EID 1005 An error occurred while writing to the 0 file CTC encountered an error while writing to log files preference files etc EID 1006 The URL used to download 0 is malformed The URL used to download the specified JAR file is incorrect EID 1007 An I O error occurred...

Page 279: ...the log files Usually this means that the computer has run out of disk space This problem may or may not cause CTC to stop responding Ending this CTC session is recommended but not required Refer to the error message text WID 1036 WARNING Deleting the CTC cache may cause any CTC running on this system to behave in an unexpected manner Refer to the warning message text EID 1037 Could not open 0 Ple...

Page 280: ...ion cannot proceed due to changes in the network which affected the circuit s being created The dialog will close Please try again Refer to the error message text EID 2014 No circuit s selected 0 You must select a circuit to complete this function EID 2015 Unable to delete circuit 0 as it has one or more rolls You must delete the rolls in the circuit before deleting the circuit itself EID 2016 Una...

Page 281: ... an error while adding a node EID 2032 Unable to rename circuit 0 CTC could not rename the circuit EID 2033 An error occurred during validation 0 There was an internal error while validating the user changes after the Apply button was pressed This error can occur in the Edit Circuit dialog box or in the BLSR table in the shelf view rare condition EID 2034 Unable to add network circuits 0 Refer to ...

Page 282: ...cuit processing There was an error during the circuit processing EID 2054 Endpoint selection error There was an error during the endpoint selection EID 2055 No endpoints are available for this selection Please make another selection This error occurs in the circuit creation dialog only during a race condition that has incorrectly allowed entities without endpoints to be displayed in the combinatio...

Page 283: ...his column is permanent and may not be renamed You cannot rename a permanent column EID 2078 At least two columns must be highlighted You connot compare two profiles unless you select two columns EID 2079 Cannot load alarmables into table There are no reachable nodes from which the list of alarmables may be loaded Please wait until such a node is reachable and try again Refer to the error message ...

Page 284: ...ot be removed for some circuits You must switch these circuits manually The forced switch could not be removed for some circuits You must switch these circuits manually EID 2103 Error upgrading span There was an error during the span upgrade EID 2104 Unable to switch circuits back as one or both nodes are not reachable This error occurs during the path protection span upgrade procedure EID 2106 Th...

Page 285: ...same speed as the 2 fiber 0 The ports cannot serve as a timing reference and they cannot have DCC terminations or overhead circuits 1 Nonupgradable nodes Verify that the specified nodes have at least two IS NR ports with the same speed as the 2 fiber BLSR The specified ports cannot serve as a timing reference and they cannot have data communications channel DCC terminations or overhead circuits EI...

Page 286: ...EID 2148 Security violation You may not delete the account under which you are currently logged in You cannot delete the account you are currently loggd in WID 2149 There is nothing exportable on this view Refer to the error message text WID 2150 Node 0 is not initialized Please wait and try again Wait till the specified node is initialized and try again WID 2152 Spanning tree protection is being ...

Page 287: ...t have the previlege to perform this action WID 2168 Warnings loading 0 1 CTC encountered warnings while loading the alarm profile import file WID 2169 One or more of the profiles selected do not exist on one or more of the nodes selected The profile selected does not exist on the node Select another profile WID 2170 The profile list on node 0 is full Please delete one or more profiles if you wish...

Page 288: ...Tree table or reassign ethernet ports VLANs Refer to the error message text EID 2185 Cannot assign the VLANs on some ports because they are incompatible with the Spanning Tree Protocol You can view the VLAN Spanning Tree table or reassign VLANs Refer to the error message text EID 2186 Software download failed on node 0 The software could not be downloaded onto the specified node EID 2187 The maxim...

Page 289: ...le to autoselect profile Please select profile s to store and try again Refer to the error message text EID 2207 You cannot add this span Either the ring name is too big i e ring name length is greater than 0 or the endpoints do not support alphanumeric IDs Reduce the length of the ring name or remove the alphanumberic characters from the end points EID 2208 This is an invalid or unsupported JRE T...

Page 290: ...r to the error message text EID 2320 This VCAT circuit does not support deletion of its member circuits You can not delete a circuit that is a member of VCAT circuit EID 2321 Error deleting member circuits 0 Refer to the error message text WID 2322 Not all cross connects from selected circuits could be merged into the current circuit They may appear as partial circuits Refer to the warning message...

Page 291: ...g the defaults from the specified node EID 3003 Cannot load file 0 CTC cannot load the specified file EID 3004 Cannot load properties from the node Refer to the error message text EID 3005 Cannot save NE Update values to file 0 CTC cannot save the network element NE update values to the specified file EID 3006 Cannot load NE Update properties from the node Refer to the error message text EID 3007 ...

Page 292: ...ror resetting card There was an error while resetting the card EID 3033 The lamp test is not supported on this shelf Refer to the error message text EID 3035 The cross connect diagnostics cannot be performed Refer to the error message text EID 3036 The cross connect diagnostics test is not supported on this shelf The cross connect diagnostics test is not supported on this shelf EID 3039 Card chang...

Page 293: ...nds and 1 seconds The automatic laser shutdown ALS Recovery Interval must be between the specified range of seconds EID 3061 The ALS Recovery Pulse Duration must be between 0 seconds and 1 seconds The automatic laser shutdown ALS Recovery Duration must be between the specified range of seconds EID 3062 Error encountered while setting values Refer to the error message text EID 3064 Not a G1000 Card...

Page 294: ...the laser parameters for the card EID 3085 No OSC Terminations selected Select an OSC termination and proceed EID 3086 One or more Osc terminations could not be created Refer to the error message text EID 3087 OSC termination could not be edited Refer to the error message text EID 3088 No 0 card to switch No card of the specified type to switch EID 3089 Cannot use change 0 state when 1 is failed o...

Page 295: ...terval value must be between 1 and 2147483647 EID 3110 Dead Interval must be larger than Hello Interval Refer to the error message text EID 3111 LAN transit delay is not in the range of 1 3600 seconds The LAN transit delay should be in the range of 1 to 3600 seconds EID 3112 Invalid Transmit Delay The transmit delay is invalid EID 3113 Retransmit Interval is not in the range 1 3600 seconds The ret...

Page 296: ...ting OSPF virtual link CTC encountered an error creating the virtual link EID 3132 Error setting OSPF area range 0 1 false CTC encountered an error while setting the area range for the specified values EID 3133 Max number of OSPF area ranges exceeded OSPF area ranges exceeded the maximum number EID 3134 Invalid Area ID Use DCC OSPF Area ID LAN Port Area ID or 0 0 0 0 Refer to the error message tex...

Page 297: ...155 Error Building Menu CTC encountered an error building the menu EID 3156 Error on building menu cards not found for 0 group CTC encountered an error while building the menu as cards could not be found for the specified group EID 3157 Unable to set selected model unexpected model class 0 CTC encountered an unexpected model class while trying to complete the task EID 3158 Unable to switch a simil...

Page 298: ...ters The specified operator identifier exceeds the specified character limit EID 3176 The operator specific information 0 exceeds the limit of 1 characters The specified operator specific information exceeds the specified character limit EID 3177 The node name cannot be empty The specified name is empty EID 3178 The name 0 exceeds the limit of 1 characters The specified name exceeds the specified ...

Page 299: ...led to set the baseline values while provisioning NE Previous values remain unchanged EID 3228 0 termination s could not be created 1 Refer to the error message text EID 3229 RIP is active on the LAN Please disable RIP before enabling OSPF Turn off the Routing Information Protocol RIP on the LAN before enabling OSPF EID 3230 OSPF is active on the LAN Please disable OSPF before enabling RIP Turn of...

Page 300: ...cified DCC already exists on the selected port You can create a DCC of another type WID 3245 The port you have chosen as an 1 endpoint already supports an 0 The port cannot support both DCCs After the 1 is created verify that no EOC alarms are present and then delete the 0 to complete the upgrade The port selected as a DCC endpoint already supports another DCC Refer to the warning message text EID...

Page 301: ...ion of CTC requires a particular version of the JRE 1 The CTC and browser must be closed and restarted to allow the correct Java version to be loaded EID 3264 The port provisioning cannot be changed while the port is 0 You must modify the port provisioning only when the port is out of service EID 3265 Error modifying Protection Group Protection Group could not be modified EID 3266 Conditions could...

Page 302: ... version of application WID 3285 Applying FORCE or LOCKOUT operations may result in traffic loss Refer to the warning message text WID 3286 The ring status is INCOMPLETE CTC cannot determine if there are existing protection operations or switches in other parts of the ring Applying a protection operation at this time could cause a traffic outage Please confirm that no other protection operations o...

Page 303: ...tion while creating the connection EID 3308 DWDM Link can be used only for optical channel circuits Refer to the error message text EID 3309 OCH NC circuit link excluded wrong direction The optical channel circuit does not allow the specified link to be included because it is in the wrong optical direction EID 3310 DWDM Link does not have wavelength available Refer to the error message text EID 33...

Page 304: ...ol Mode must be retrieved EID 3337 Error on setting a set point gain value The Gain Set Point must be set EID 3338 Error on reading a set point gain value The Gain Set Point must be retrieved EID 3339 Error on setting a tilt calibration value The tilt calibration must be set EID 3340 Error on setting expected wavelength The expected wavelength must be set EID 3341 Error on reading expected wavelen...

Page 305: ... 3370 No optical link has been selected You must select an optical link EID 3371 Error while calculating automatic optical link list Refer to the error message text EID 3372 Attempt to access an OCHNC connection that has been destroyed CTC destroyed an external attempt to access an optical channel network connection EID 3375 Expected span loss must be set Refer to the error message text EID 3376 U...

Page 306: ... assign timing reference s because with external timing only a single protected or two unprotected timing references per BITS Out may be selected Please use the Reset button and verify the settings Refer to the warning message text WID 3393 Could not assign timing reference s because with line or mixed timing only a single unprotected timing reference per BITS Out may be selected Please use the Re...

Page 307: ...g to recover If the node was running 0 before reverting will restore the 0 provisioning losing any later provisioning If the node was running some other version reverting will LOSE ALL PROVISIONING 1 2 Refer to the warning message text EID 4003 The IOS console is disabled for the card in slot 0 The card may not be an IOS based card or it may be rebooting EID 4004 Error cancelling software upgrade ...

Page 308: ...rofile editor will be lost Refer to the warning message text WID 5008 Please make sure all the protection groups are in proper state after the cancellation Refer to the warning message text WID 5009 Circuit 0 not upgradable No 1 capable 2 s are available at node 3 No VT capable STSs are available at the node EID 5010 Domain name already exists Refer to the error message text EID 5011 Domain name m...

Page 309: ...D 5025 The path targeted for this switch request is already active The switch request can be applied but traffic will not switch at this time Refer to the warning message text EID 5026 A 15600 cannot serve as the primary or secondary node in a 4 Fiber 0 circuit Please change your ring and or node selections so that a 15600 is not chosen as the primary or secondary node in this 4 Fiber 1 circuit Re...

Page 310: ...itter wavelengths on transmitter and receiver ports respectively EID 5040 Provisionable patchcords between OC3 OC12 ports and mux demux ports are not supported Refer to the error message text EID 5041 Provisionable patchcords between non colored OCn trunk ports and mux demux ports are not supported Refer to the error message text EID 5042 Provisionable patchcords created between OCn trunk ports an...

Page 311: ...the error message text EID 5059 OCHNC upgrade failed One or more communication failures occurred during the operation CTC encountered a complete failure while upgrading optical channel network connection EID 5060 OCHNC upgrade partially failed One or more communication failures occurred during the operation Create the OCH CC manually CTC encountered a partial failure while upgrading an optical cha...

Page 312: ...EID 6013 NTP SNTP server could not be changed 1 Refer to the error message text EID 6014 Operation failed The reference state is OOS Change the Out of service state to Active EID 6015 Distance Extension cannot be disabled if the port media type is FICON 1Gbps ISL or FICON 2Gbps ISL Refer to the error message text EID 6016 Card mode cannot be changed to Fibre Channel Line Rate if the port media typ...

Page 313: ... selected for networks that do not have a specific route EID 6031 No more static routes can be created You have reached the maximum number of static routes EID 6032 This static route already exists Refer to the error message text EID 6033 Previous operation is still in progress Another operation is in progress You must try after sometime EID 6035 Parent entity does not exist Refer to the error mes...

Page 314: ...60 Cannot 0 IP Over CLNS tunnel entry 1 Refer to the error message text EID 6061 Error deleting IP Over CLNS tunnel entry CTC encountered an error while deleting the IP Over CLNS tunnel entry EID 6062 Selected IP Over CLNS tunnel does not exist Create a IP Over CLNS tunnel EID 6063 Selected router does not exist Create a router EID 6064 MAA address list is full Refer to the error message text EID ...

Page 315: ...server entry already exists Specify another RADIUS server entry WID 6085 Disabling shell access will prevent Cisco TAC from connecting to the vxWork shell to assist users Refer to the warning message text EID 6086 Cannot change card Card resources are in use The card you are trying to remove is being used Cannot change the card EID 6087 Cannot change card The new card type is invalid or incompatib...

Page 316: ... message text EID 6106 To delete all RADIUS server entries RADIUS authentication must be disabled Disable Radius authentication and proceed EID 6107 The node failed to restart the TELNET service on the selected port Try using another unreserved port that is not being used within the following ranges 23 1001 9999 with the exception of 1080 2001 2017 2361 3081 3083 4001 4017 4022 4081 4083 5000 5001...

Page 317: ...attempting to rearrange the shelves at the same time EID 6120 This equipment does not support multishelf Refer to the error message text WID 6121 This internal patchcord can not be provisioned because the end points have no compatible wavelengths The end points of an internal patchcord should have compatible wavelengths EID 6122 Unable to start the wizard 0 CTC was unable to initiate the wizard du...

Page 318: ...f cannot be provisioned via CTC It must be changed using the LCD Refer to the error message text EID 6143 DHCP server could not be changed Refer to the error message text EID 6144 The port provisioning cannot be changed when the port media is Undefined If the port is not pre provisioned with the type of media that is going to be inserted you cannot access any of the existing values for the port 1 ...

Page 319: ...rchy 1 15 list arranged by logical object 1 10 list of Critical 1 2 list of Major 1 2 list of Minor 1 3 list of Not Alarmed conditions 1 4 list of Not Reported conditions 1 6 logical objects 1 9 service effect 1 17 severities 1 15 states 1 17 TL1 1 1 troubleshooting 1 1 to 1 159 ALS description 1 20 AMI coding 1 87 1 88 APC END description 1 20 APS See automatic protection switching APSB descripti...

Page 320: ...me low voltage alarm 1 47 high voltage alarm 1 71 low voltage alarm 1 107 BER verifying threshold level 1 156 bidirectional protection 1 65 bit error rate See BER BITS daisy chained 1 65 errors 1 64 loss of frame 1 86 loss of signal 1 94 source failure 1 67 BKUPMEMP description 1 33 BLSR Force Span condition 1 66 Manual Span condition 1 109 browser cannot launch CTC after removing Netscape 1 50 ca...

Page 321: ... 1 39 CONTBUS DISABLED description 1 40 CONTBUS IO A description 1 40 controller card LED behavior after insertion 1 148 testing 1 34 1 37 correcting the CTC core version build 1 57 CRC 1 33 creating cross connect loopback on a source node OC N port 1 15 DCC terminations 1 156 facility loopback on a destination node electrical port 1 11 facility loopback on a destination node Ethernet port 1 38 fa...

Page 322: ... 1 43 restoring 1 44 standby not synchronized with the active 1 44 DATAFLT description 1 43 DBBACKUP FAIL 1 5 DBOSYNC description 1 44 DBRESTORE FAIL 1 5 DCC channel loss 1 49 connection loss 1 60 creating DCC terminations 1 156 deleting DCC terminations 1 77 limitations with OC 3 1 64 two DCC requirement during facility loopback 1 2 verifying DCC terminations 1 156 deleting circuits 1 156 CTC cac...

Page 323: ...49 initiating a 1 1 card switch command ONS 15310 MA only 1 151 initiating a lock on 1 150 initiating a lockout 1 151 initiating a path protection Force switch 1 152 initiating a path protection lockout 1 153 initiating a path protection Manual switch 1 152 EXTRA TRAF PREEMPT 1 57 F facility loopback clearing an Ethernet circuit 1 40 clearing anOC N circuit 1 34 clearing circuit 1 28 creating on a...

Page 324: ...ASSTHR BI 1 68 G GFP GFP CSF description 1 68 GFP EX MISMATCH alarm 1 68 GFP LFD description 1 69 GFP UP MISMATCH description 1 69 mismatch between transmit and receive ports 1 48 H hairpin circuit creating on a destination node electrical port 1 9 creating on a source node electrical port 1 6 definition 1 3 testing 1 7 1 10 half duplex 1 56 hard reset 1 154 HDLC 1 48 HELLO description 1 70 HIBATV...

Page 325: ...unch 1 47 Java Runtime Environment See JRE reconfiguring Java plug in control panel 1 47 JRE cannot launch 1 47 description 1 56 incompatibility 1 56 launch failure 1 47 unsupported in this release 1 46 versions supported by CTC 1 45 K KB PASSTHR 1 82 L lamp test 1 72 LAN cable crimping 1 68 damaged cable 1 48 faulty cable 1 67 laser bias 1 71 1 91 LASEREOL 1 82 laser transceiver temperature 1 72 ...

Page 326: ... 1 158 description 1 2 LOP AUTOSW LOP 1 29 LOP P 1 92 LOP P description 1 92 LOP V 1 93 LOP V description 1 93 LO RXPOWER description 1 93 LOS FE LOS 1 64 LOS BITS 1 94 LOS DS1 1 95 LOS DS3 1 96 LOS EC1 1 97 LOS FUDC 1 98 LOS OCN 1 99 loss of pointer See LOP loss of signal See LOS LO TXPOWER description 1 101 LPBKCRS description 1 101 LPBKDS3FEAC CMD description 1 102 LPBKDS3FEAC description 1 102...

Page 327: ...ICATED description 1 113 O OC N ports bit errors 1 66 clearing a loopback 1 157 OC 3 and DCC limitations 1 64 OOU TPT description 1 113 OPEN SLOT description 1 114 OSPF hello 1 70 P password incorrect 1 79 mismatch with username 1 58 resetting for Superuser 1 58 verifying 1 58 path protection AIS alarm 1 28 clearing span switch 1 153 initiating a Force switch for all circuits on the span 1 152 ini...

Page 328: ...otection group deleting 1 77 PROTNA description 1 117 PROV MISMATCH description 1 118 PS 1 7 PSWD CHG REQUIRED 1 7 PWR FAIL A description 1 118 PWR FAIL B description 1 119 R RAI RAI description 1 119 TX RAI description 1 143 reconfiguring browsers 1 47 Java plug in control panel 1 47 redirecting the CTC cache 1 53 removing the NIC card 1 48 repairing circuits 1 62 replacing cards 1 155 reseating ...

Page 329: ...switching commands SW MISMATCH 1 134 SWMTXMOD PROT description 1 134 SWMTXMOD WORK description 1 135 SWTOPRI description 1 135 SWTOSEC description 1 135 SWTOTHIRD description 1 136 SYNC FREQ description 1 136 synchronization status message See SSM SYNCPRI description 1 136 SYNCSEC description 1 137 SYNCTHIRD description 1 138 SYSBOOT description 1 138 T TCP IP 1 49 1 36 Telcordia signal degrade de...

Page 330: ...iming reference automatic switch to secondary source condition 1 135 automatic switch to third timing source condition 1 136 changing 1 77 failure 1 75 manual switch to internal source condition 1 108 manual switch to primary source condition 1 108 manual switch to second source condition 1 109 manual switch to third source condition 1 109 switch error 1 64 TIM MON 1 140 TIM P description 1 140 TI...

Page 331: ...ription 1 146 VCG DEG description 1 145 verifying BER threshold level 1 156 DCC terminations 1 156 passwords 1 58 Windows PC connection to the node 1 49 VirusScan 1 52 voltage See battery VT1 5 creation error 1 63 VT SQUELCH L description 1 146 W warnings definition i xxviii WKSWBK 1 8 WKSWPR 1 9 WKSWPR description 1 147 WRMRESTART 1 9 WTR description 1 147 ...

Page 332: ...Index IN 14 Cisco ONS 15310 CL and Cisco ONS 15310 MA Troubleshooting Guide R7 0 78 17235 01 ...

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