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Cisco Nexus 1000V Troubleshooting Guide, Release 5.2(1)SV3(1.1)
OL-31593-01
Chapter 24 Network Segmentation Manager
Problems with Network Segmentation Manager
Problems with
Network Segmentation Manager
This section includes symptoms, possible causes and solutions for the following problems with Network
Segmentation Manager (NSM). The system message for the majority of the problems is logged in
vShield Manager or vCloud Director.
Symptom
Possible Causes
Verification and Solution
Registration failure of vShield
Manager with Network Segmentation
Manager has occurred.
A system message is logged in
vShield Manager.
vShield Manager is unable to reach
NSM.
Verify that the connection between the Cisco
Nexus 1000V and VMware vShield Manager is
enabled.
Check that vShield Manager is able to ping the
Cisco Nexus 1000V.
If not, reestablish the Layer 2 or Layer 3
connectivity between vShield Manager and the
Cisco Nexus 1000V. See the
Cisco Nexus 1000V
Network Segmentation Manager Configuration
Guide
for more information.
vShield Manager is unable to
authenticate with NSM.
Verify if the username and password are accurate
by checking the Virtual Supervisor Module
system logs. The following system log will be
displayed if the username and password are
inaccurate.
2012 Jan 20 00:49:59 switch
%USER-3-SYSTEM_MSG: VALIDATE:
user: admin, Authentication
failure - validate
If not, replace the username and password on the
in the networking configuration on vShield
Manager.
The NSM feature is not enabled on
the Cisco Nexus 1000V.
Verify if the NSM feature is enabled on the Cisco
Nexus 1000V.
show feature
If not, enable the NSM feature.
feature network-segmentation-manager
HTTPS is not enabled on the Cisco
Nexus 1000V.
Check if the browser can connect to
https://<vsm-ip>/?
If not, enable the HTTPS server on the VSM.
feature http-server