Cisco Nexus 1000V, Troubleshooting Manual, Page: 21 / 280

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Cisco Nexus 1000V Troubleshooting Guide, Release 5.2(1)SV3(1.1)
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Overview
This chapter introduces the basic concepts, methodology, and general troubleshooting guidelines for
problems that might occur when configuring and using the Cisco Nexus 1000V.
This chapter includes the following sections:
• Troubleshooting Process, page 1-1
•
Best Practices, page 1-1
• Troubleshooting Basics, page 1-2
•
Overview of Symptoms, page 1-4
• System Messages, page 1-4
•
Troubleshooting with Logs, page 1-6
• Cisco Support Communities, page 1-7
•
Contacting Cisco or VMware Customer Support, page 1-7
Troubleshooting Process
To troubleshoot your network, follow these steps:
Step 1
Gather information that defines the specific symptoms.
Step 2 Identify all potential problems that could be causing the symptoms.
Step 3
Systematically eliminate each potential problem (from most likely to least likely) until the symptoms
disappear.
Best Practices
We recommend that you do the following to ensure the proper operation of your networks:
• Maintain a consistent Cisco Nexus 1000V release across all network devices.
•
Refer to the release notes for your Cisco Nexus 1000V release for the latest features, limitations,
and caveats.
• Enable system message logging. See the “Overview of Symptoms” section on page 1-4 .