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Cisco MX Series, Getting Started Manual

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Chapter 1

Introduction

Cisco TelePresence Video Systems

D15318.02 Video Systems Getting Started Guide CE8.1, APRIL 2016. 

Copyright © 2016 Cisco Systems, Inc. All rights reserved. 

3

Getting Started Guide

Introduction

User interfaces

Web interface

On-screen setup assistant

Appendices

Touch

Introduction

Summary of Contents for MX Series

Page 1: ... MX and SX Series Cisco TelePresence Video Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 1 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch ...

Page 2: ... system 5 User interfaces 6 Web interface 7 TRC6 remote control 8 On screen menu when using a remote control 9 Touch controller 10 The Touch controller Settings menu 11 Configuration Web interface 12 Web interface 13 Provisioning set up 14 IP settings 15 Configure H 323 and SIP 16 Date time and location 17 Passphrase 18 Configuration On screen setup assistant when using a remote control 19 On scre...

Page 3: ...o Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 3 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch Introduction ...

Page 4: ...ad the user documentation from the Cisco web site go to http www cisco com go telepresence docs Guidelines for how to find the documentation on the Cisco web site are included in the User documentation on the Cisco web site appendix Software You can download the software for your product from the Cisco web site go to http www cisco com cisco software navigator html Cisco contact On our web site yo...

Page 5: ...a Touch controller The remote control is not available for the MX series or the SX80 You can configure your system through its web interface if the system is already connected to a network and you know the IP address A limited set of configurations is also available on the Touch controller and the on screen menu We describe the web interface the on screen setup assistant and the Touch controller i...

Page 6: ...o Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 6 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch User interfaces ...

Page 7: ...signed in you can open the Configuration page from the Setup menu You can access all configuration settings from this page The configurations described in the following chapter can be found here To control the settings on your system view the Status section You can find it under the Setup menu Read how to configure the system on the web interface on page 13 Configuration sub menu You can open the ...

Page 8: ...key to exit a menu and return to the Home screen undoing any changes Use the Back key to go just one step back Make sure the remote control has working batteries 2 x AAA batteries 1 2 3 4 5 6 7 8 9 0 pqrs tuv wxyz def abc ghi jkl mno Volume control and Increase Decrease control Field selector Cursor keys Go back one step Microphone mute unmute Reject incoming call End call Cancel Back to Home scre...

Page 9: ...tion Sound test Default camera preset Set the default camera position for future calls Presentation Test presenting from your computer You need an HDMI or VGA cable for this Factory settings Reset your video system to its factory settings and you lose your current registration You cannot undo a factory reset Extended logging Helps diagnose network issues and problems during call setup While in thi...

Page 10: ...adjust self view Make a call using the dial pad Make a call from your directory or call history Share content Adjust volume Mute your microphone Here you can find Proximity Do not disturb Settings menu Standby See the list of upcoming meetings Call your voice mail Help desk In room controls Cisco TelePresence Video Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 20...

Page 11: ...em Information An overview of the system configurations Call Status An overview of the call parameters when in call e g protocols transmit and receive rates packet loss Diagnostics Set additional system logging on Restart Restart the system Administrator See below The Administrator Settings menu Tracking Choose tracking speed and set up snap to whiteboard feature when you have a SpeakerTrack 60 ca...

Page 12: ...e Video Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 12 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch Web interface ...

Page 13: ... on the home screen and further to System Information Sign in to the web interface 1 Open a web browser and enter the system s IP address in the address bar 2 Enter your user name and passphrase and click Sign In The default user name is admin with no passphrase set If you are not able to connect to the system Make sure the system and computer are connected to the same network Make sure the system...

Page 14: ...r the IP address or DNS name of the Cisco VCS in the Address input field under the ExternalManager heading 3 Enter the SIP Domain for the Cisco VCS in the correspond ing input field Have a look at the Cisco VCS provisioning appendix for more information about VCS provisioning Unified Communications Manager Enter the IP address or DNS name of the CUCM provisioning server in the Address input field ...

Page 15: ...er addresses are obtained automatically from a DHCPv6 server Autoconf The system and gateway IP addresses will be assigned automatically The options e g NTP and DNS server addresses must be set assigned according to the DHCP Options setting Static The system and gateway IP addresses must be configured manually The options e g NTP and DNS server addresses must be set assigned according to the DHCP ...

Page 16: ...cation subheading and select On in the Mode drop down list Then enter the LoginName and Password in the corresponding input fields Otherwise select Off in the Mode drop down list SIP If in doubt for any of the parameters below contact your system administrator or your service provider 1 Go to the Setup tab and select Configuration 2 Open the SIP settings from the left sidebar 3 Enter the SIP URI i...

Page 17: ... field b If you select Off you have to enter the time and date manually using either the Touch controller Settings Administrator Date Time Location or on the command line interface xCommand Time DateTime Set 7 To verify the time settings go to Setup and click Status Open Time status from the left side bar NTP mode Auto The time is regularly updated using an NTP server The NTP server address is aut...

Page 18: ...sphrase Make sure to keep a copy of the passphrase in a safe place You have to factory reset the unit if you have forgotten the passphrase Set the system codec passphrase NOTE We strongly recommend that you set a passphrase for the admin user to restrict access to system configuration 1 Click your user name in the upper right corner and select Change passphrase 2 Enter the Current passphrase the N...

Page 19: ...e Video Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 19 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch On screen setup assistant ...

Page 20: ...he screen Make sure the monitor is connected and has been switched on Make sure that the correct input is selected on the monitor Make sure the remote control has batteries installed Make sure the system is switched on If the system has just been switched on wait a few minutes to allow the system to start up If you still can t see the on screen menu make sure the monitor cable is connected to the ...

Page 21: ...OTE When you start up the SX10 or SX20 for the first time the Setup assistant starts automatically The setup wizard skips the IP settings if those are already set up by the network 1 Navigate to the gearwheel icon on the home screen and select System Information Settings Navigate to Network Connection and select Network Settings 2 Uncheck Default settings and DHCP automatic setup if you want to se...

Page 22: ...e system s web interface Manual setup is only available on the first time setup assistant If you wish to revisit these settings after the initial setup navigate to the gearwheel icon on the home screen and select System Information Settings Service activation Select Change service NOTE When you start up the SX10 or SX20 for the first time the setup assistant starts automatically Cisco TelePresence...

Page 23: ...ddress you have received upon ordering in the Host Server Address field VCS Contact your VCS provider to get the information needed 1 Enter IP address or DNS name of the Cisco VCS in the Host server address and select OK to confirm the change 2 Enter the Username and Passphrase if required for authenticating the video system with the provisioning server Select OK to confirm the change 3 Enter SIP ...

Page 24: ...resence Video Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 24 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch Touch ...

Page 25: ...switched on wait a few minutes to allow the system to start up For further instructions read the installation guide and the administration for your product For an overview of Touch controller features and use see How to use the Touch controller Cisco TelePresence Video Systems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 25 Get...

Page 26: ...e Cisco UCM via Expressway Upon ordering this service you have received a Username Domain and Passphrase Enter those in the corresponding input fields In some cases you must manually enter the Expressway address Select Manually override Expressway address and enter the address you have received upon ordering in the External Manager field Cisco VCS Contact your VCS provider to get the IP address or...

Page 27: ...thout saving 5 Return to the main menu Tap Exit to return to the home menu IP Assignment DHCP All IPv6 addresses including options like the DNS and NTP server addresses are obtained automatically from a DHCPv6 server Auto The system and gateway IP addresses will be assigned automatically The options e g NTP and DNS server addresses must be set assigned according to the DHCP Options setting Static ...

Page 28: ...ation page and verify the H323 settings If you have successfully registered to the Gatekeeper the Status is shown as Registered in the H323 section 7 Tap Exit to return to the home menu SIP If in doubt about any of the parameters below contact your system administrator or your service provider 1 Tap the gearwheel icon in the upper left corner and tap Settings Administrator SIP 2 Enter the SIP URI ...

Page 29: ...our system Step through the list of available zones by tapping or 5 Set Date Time Mode to Auto if you want time and date to be automatically updated otherwise select Manual a If you select Manual enter the correct value for Hour Minute Year Month and Day Tap and to decrease or increase a value b If you select Auto the NTP server address can be automatically obtained from the network set the NTP Mo...

Page 30: ...ems D15318 02 Video Systems Getting Started Guide CE8 1 APRIL 2016 Copyright 2016 Cisco Systems Inc All rights reserved 30 Getting Started Guide Introduction User interfaces Web interface On screen setup assistant Appendices Touch Appendices ...

Page 31: ...isco TMS and how to set the desired values for the parameters to be provisioned If not set by Cisco TMS the default values are used Go to http www cisco com c en us support conferencing telepresence management suite tms products installation and configuration guides list html Download the provisioning configuration template You can download the templates here MX Series MX Series Release Notes SX S...

Page 32: ...o get the system up and running Administrator guide Information required to administer your product Administering CE Endpoints on CUCM Tasks to perform to start using the product with the Cisco Unified Communications Manager CUCM Maintain and Operate End User Guides User guides How to use the product Quick reference guides How to use the product Physical interface guide Details about the product s...

Page 33: ...TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Any Internet Protocol IP addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers Any examples command display output network topology diagrams and other figures included in the document are shown for i...

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